Baily's Landscaping is, for lack of a better word, a JOKE. You'll be promised the moon and they'll deliver a "moonscape," completely void of any surface prep actually being done. To anyone with any common sense, a correctly landscaped lawn, requires that the underlying (dirt) surface be prepared and smoothed. That's what the word "landscaped" means. To landscape our lot they used the blade from a backhoe and rakes, yes, simply rakes, and this was only done in some areas. Anyone who has gone through the very painful process of building a home, (that's another nightmare), in Jasper Highlands knows that the dirt around a house isn't "soft" dirt. It can better be described as "clumps" of mud and clay which cannot be broken up or smoothed with a hand rake. When a neighbor's home was landscaped, a Harley Rake was used to smooth/prep the dirt, free of those mud clumps. At NO TIME did one of these machines touch our property. We were told the Harley Rake was down for repairs. They did as little labor as possible, leaving it look barely prepared for laying down Bermuda grass turf. The finished product was a VERY uneven surface that resembled a sheet of bubble wrap with uneven sized bubbles and prime ground for turned and twisted ankles.
From start to finish the entire project took them just over 4 MONTHS to complete. We were told that from start to finish the project would take a maximum of 2 weeks working every day. This delay was NOT due to bad weather. Some days one worker showed up or a few would show up but leave after being on site for 2 or 3 hours. On other days 2 or 3 workers would show up and after a short time all but one would leave and not return. You should also be aware that simply because someone was on site, doesn't imply that they will be working. Each day, the amount of time spent on taking breaks, lunch, surfing on their cell phones or even napping, yes ... napping, is in all cases more than the time that actual work is being done. This is not an exaggeration!
If you call the office, you'll be told that Cody is in a meeting or will be in meetings ... all day ... and that he'll return your call. Ha! That never happens! Office staff will sometimes show up to "address" your concerns, take notes and leave. That will be the end of them "addressing" your concerns. The notes they took mean nothing. If Cody does happen to show up to meet and discuss your concerns, it'll turn in to a "social visit." You'll hear a LOT of ... "I have to be able to sleep at night" and "I'll be the biggest critic." He'll inspect NOTHING and NOT address any of your concerns. He'll tell you what materials will be used and where they'll be used. He's a smooth talker and comes across as very professional. Don't be fooled. It's ALL lip service to get the job. Get EVERYTHING in writing and ensure that it specifies the materials, the quantity of materials that will be used and where they'll be used. Also get in writing how long it will take to complete the project after the start date.
If you do decide to make the (very wrong) decision and use them, be prepared and warned that you'll be making a mistake that you'll live with until you hire someone else to fix what you paid Bailey to do right the first time. They're not the only landscaper willing to work in the area. I would suggest attending the Chattanooga Home and Garden show to find others who are more than willing to work in Jasper Highlands. We should have done that. read more