I AM HAPPY to say that every time I have been to Cherry Hill Doctor Panich and staff are all bar…read morenone, very caring and professional educated staff just like the wonderful quality care from Doctor Pavich. I feel very privileged to have been recommended and sent to Cherry Hill for his care Do not like the huge parking tickets I have to pay due to the time spent with testing then appointment time Are you able to help seniors who are also in my position? Oh, I love the cleanliness of this hospital

I'm not going to review the hospital services since that can vary on a number of things. This…read morereview is based on the meal from Embers/ the cafeteria. I ordered the build your own burger and got a plain burger. I asked for lettuce wrap, etc. but the ticket I got stated none of my customizations. When I asked the chef, he just said, "are you gluten free? Celiac?" And I said no, his response, "throw out the bun." A very no nonsense response, burger was fine. Tots were crispy. Lots of self service condiments. Burger was 7.40, tots were 3.70. Got a deluxe chicken burger for my mom (same price as burger), it looked exactly like mine but with a chicken breast- she said it was good. All in all, a little under $22 for it all.

Ambience. A Service. A…read more PRO- My 1st time dealing with Endoscopy team. Lots of underground paid parking. Or paid street parking if you can find a space. Beautiful clean modern building. Love the looks inside, but you can get confused knowing where to go. Friendly information desk in lobby and has security and metal detector at front door. My check in was swift and easy as I did most of my Pre checkin online in My Chart! Takes a little getting used to the site... Everyone I dealt with from checking in, the initial nurse, anesthesiologist, doctor and team of nurses. Good communication for pre procedure as well as post procedure for colonoscopy. Staff took care of me until I was wheeled down to the car in the lobby area. I'm a FaN of Swedish today!!! CON - Albeit...getting appointments can be weeks to months. And getting someone on the phone or in the right group is always confusing and LONG wait times.

Their MyCharts is horrible. You feel like you're messaging an unresponsive robot who doesn't care…read moreto get back to you very quickly. I asked for a simple prescription refill and it took 5 days. It was an easy refill of an inhaler. Not brain science. And it took way longer than it needed to. And the responses you get with questions are so mechanical, it feels like no one is there.

We were a transfer in from another hospital and the care we received here was stellar. We certainly…read moreappreciate the doctors and the specialists. We want to lift up the staff who took care of the room and made sure it was clean. The staff who prepared and delivered the meals. The friendly and caring transporters. The PCTs (Kele on the 16th floor) who checked in and advocated for us. The nurses who kept us informed, comfortable, educated, and on track with the care. Especially Chad (floor 16) who was our primary day nurse. He is exceptional! I gave 4 stars because I do think doctors and specialists could benefit from refresher on bedside manner. It is not what they say, it's how they say it. Patients are human beings who are doing their best and instead of going straight into lectures, how about seeking to understand them first.

Once one of the finest medical institutions of our region and the United States, Virginia Mason…read moreMedical Center under its recently new ownership is now run by MBAs and accountants and is broken. Even multiple current doctors have confirmed this. Example: My wife and I have been patients at Virginia Mason for 37 years. Just recently my wife's primary care provider pulled back from full-time work. Because she wasn't completely off the payroll, according to the MBAs and accountants, she was not offered an MD, PA, or ARNP as a replacement...only the choice of 1 of 4 residents. We will, with sadness, both be leaving. VIRGINIA MASON IS BROKEN. STAY AWAY!

The amount of time and care that Joshua puts in when thinking and working for my health and…read morewellbeing is completely inspiring. The medical team goes above and beyond expectations to make sure every time I need to visit the office or communicate with a team member they are there for me and their response is fast and reliable.

I am another patient who followed Joshua from Virginia Mason to his new home at Capitol Hill…read moreMedical. Joshua is probably the first doctor I've found in my life that I can be completely comfortable with talking to about anything and everything. He never makes me feel judged whatever the topic may be and he engages with my interest in deeply understanding my own health metrics and current science and research in an evidence based way. I've found other doctors be annoyed or dismissive when a patient wants to ask questions about their own theories and learn about health and their bodies along the way. Joshua is always patient and willing to talk through things. He genuinely tries to stay at the leading edge of developments and is often aware of new treatments or protocols as soon as they are available, but is also humble enough to be open to learning about things that may not have crossed his radar yet. He has more than once made himself available specially for me when something needed handling and schedules with travel or work were making it difficult. Working with Joshua feels like a genuine partnership on my health and he's helped talk me through concerns about certain medication types that I was hesitant to try but ultimately resulted in some of my health markers being better than they have ever been in my life. If you're LGBT and you get the chance to work with Josh -- just do it. He's a member of a dying breed that we desperately need more of and you would be privileged to be under his care.

The doctors are excellent. The Chart is exceptional via email. The messages are great. The…read moreappointments via Zoom and in person are great. I appreciate Kaiser Permanente. I have gone to many clinics.

+ Polite staff. + Clean interior. Safe ambience…read more + Despite the current Seattle ambience, they have public restrooms. - Only 1 toilet stall in the restroom. + The restroom had 2 sinks. + No one bothered me.

My partner came here for a check up, wonderful staff!!!…read more Everyone. From checking in, taking vitals & the Dr herself, everyone was amazing. My partner was able to have labs done the same day (early weekday), & was able to be referred to a specialist as well. They take insurance & a sliding scale for non-insurance. The hospitality, bedside manner, caring, helpfulness in every employee here we encountered was astonishing, will be back soon & actually looking forward to it

Katie Hester has been my doctor for over 15 years. Over the last 4 years she prescribed me two…read moremedications that severely adversely affected my health, physically and psychologically. She has dismissed my concerns in a way that feels irresponsible and un-empathetic. I have since seen two specialists who independently affirmed and addressed my concerns. In my appointment with Katie Hester to have an honest and open conversation with her about my experience she responded to me with "I'm sorry you feel that way" in a dismissive and defensive tone. Seattle Roots has undergone a lot of changes from when it was Country Doctor over the last couple years and I've since had many frustrating experiences with front desk staff being disorganized, uninformed, dismissive and even blatantly rude. I understand the intense strain Covid and the ever-changing state of the health care system has placed on health care providers and clinics over the last few years, but I'm so disheartened and confused by the increasing lack of care at Seattle Roots. I highly urge other patients to research and seek care elsewhere, if they can. I understand there's not a lot of options for low income people.

I've seen several different clinicians over the past several years here. While there can definitely…read morebe long wait times, the staff are always great and helpful.

I didn't end up seeing a physician, but I wanted to share feedback about a recent experience with…read morethe front desk. I called as a prospective patient to ask basic questions about annual skin screenings and insurance referrals. During the call, I was repeatedly placed on hold and given very limited information. When I asked whether mole checks and skin screenings were similar, I was told, "I'm not medically trained to provide that information." When I then asked if there was anyone medically trained I could speak with to clarify what services would be appropriate, I was told, "No, there isn't." The response was brief and offered no additional explanation, which came across as dismissive and made it difficult to determine whether to schedule preventive care. This feedback is not about the doctors, but about communication and patient access. I hope it's helpful for improving the experience for future patients.

This review is for the pediatrics only. We love this faculty and are surprised by the number of bad…read morereviews. I'm so sorry those families had those experiences! I'm adding this review for another experience. My two kids have been coming here since birth on the recommendation of a friend. At this point, I think we've seen all of the doctors and had excellent medical care. My concerns are listened to with kindness, empathy, and understanding. Everything is explained in a respectful way. We've been there for colds, viruses, alllllll the Covid tests during the pandemic, broken bones, pneumonia, mental health concerns, and more complicated problems. There is an in-house xray machine, radiologist, bloodwood, vaccine clinic, and probably more. The front desk staff have been friendly. The lobby and medical rooms are clean and comfortable. The location is easy access and we love grabbing lunch or coffee after a doctor's appointment.

Great health care by Dr. Garrett Thompson at Virginia Mason Franciscan Health-University Village,…read moreSeattle I would like to give five stars for my experience with internal medicine physician Dr. Garrett Thompson over a number of appointments. Dr. Thompson is a stellar example of the new breed of physicians --knowledgeable, thorough, personable, compassionate, patient, kind, and striving to include the patient in the pros and cons of choices for care, all the traits one hopes for in an excellent physician. Bravo!

We all did our exam all three of us in different times but I am always satisfied with their service…read more. Our USCIS medical care all service by them . More power to your office .

Be sure to check spam folder for doctor's emails, because gmail sometimes labeled them wrong.read more

Full disclosure here: I, too, am a doctor, so it's difficult to get me to go to a doctor. My old…read moredoc at the Polyclinic, Hatfield, has moved on from general care and is into a more specialized kind of patient, so I opted on using someone else there, Kelly Thompson. In person, she looks nothing like her profile picture on the Polyclinic site; she walked into the exam room with her colorful tattoos and a sundress, and I was immediately more comfortable. Normally my social anxiety around beautiful people would kick in, but she was super personable, and actually listened to me. A mentor of mine once told me that "if you listen to your patients, actually listen, they will give you the keys to the castle". She actually did, and she stated that I needed to get a diagnostic ultrasound, STAT. When that came back negative for what we were looking for, she even sent me back for another. Eventually we determined the diagnosis, and while there is no immediate solution to my issues, the understanding of what is going on with me has reduced my stress levels. Dr. Thompson is the kind of doctor I wish I knew outside of the doctor - patient relationship... wait, that sounds creepy! What i mean to say is that she's a great balance of "human" and "professional", and I'll choose her each time going forward. She seems genuinely interested in her patients, and as a huge bonus to her, loves dogs, not just her own.

Finding out that Optum no longer makes virtual appointments because they can't take you to…read morecollections is wild - I had to cancel a much needed MRI because I could not prepay $435 - I have Medicare AND private insurance- that I pay $700 a month for