Dr. Rob is wonderful! He is very attentive, gets to the point, and gives good insight into my health. He's helped me catch some things early and did not mince words about my options. The others working in his office are also all very helpful, especially his office manager! read more

He is very racist and was very and started yelling at me as soon as I walked in and deleted my review on google. I didn't feel comfortable with him drawing my blood and he was saying what did I expect from him since I didn't want to do it read more

I have seen Dr. Killian several times in the past two years and have been more than happy with his service. He has always made time for me even fitting me in on the same day when needed. The recent strains on the healthcare system, have made it very difficult to schedule appointments or even get a human on the phone. This is not the case with Dr. Killian. Dr. Killian and his staff are very responsive and great to work with. The office manager, John, is incredibly helpful and his proactive approach keeps the practice running efficiently. Dr. Killian has also made time for my family members when needed. I highly recommend Dr. Killian. read more

Dr Killian was very rude and immediately asked why I would've come to see him as opposed to a gynecologist for my women's health issue. I told him I assumed as a GP he would be familiar with basic women's health issues. He was extremely dismissive, and I will never be making an appointment here again. I wouldn't recommend him to anyone, especially people with uteruses. However, I do want to note that the receptionist was very polite and friendly. I appreciated her presence! read more

Was a patient for 8 yrs. I'm not going to rant about him being terrible or whatever. I'm just going to say what I didn't like about him, and you can make your own choice. Once I left and saw other doctor's, I finally realized how unhappy with him I was. As other reviews have stated, he certainly likes to boast about how he basically legalized weed in the state, as he told me the same story 3 times. One major thing happened that got me considering a new doctor. As I was leaving my appointment, he was walking another patient to the back room, still in ear shot of the waiting room, and he openly asked the patient "So you're having another cold sore outbreak". I was mortified, how embarrassing for the patient, and his "professionalism". I also never understood why he thinks its ok to make flirty or sexualized comments. Yes we are both gay, and hyper sexuality is part of the gay culture. But.....that doesn't mean its ok or that every gay patient will like that. I never took his flirty comments as serious, and I'm sure it was to try and lighten the mood, but none the less still inappropriate. As his patient, he was always short with me and used the least amount of words to describe anything, and didn't really seem to care if I understood. It seems as if he expects everyone to know what he does or at least understand him the first time he says it. If I requested a better or dumbed down explanation I would get the passive/aggressive "as I previously stated" kind of message. If he was on vacation (Frequently) and I called for an appointment, I would just get the cold response of "he is on vacation". Not even a suggestion about who or where I should go, just the basic reply of "we can't help you right now, good luck". I always felt rushed out the door, don't think I ever had an appointment last more than 10 minutes. Because of this state of rushing that he is always in, his own notes and documentations are inaccurate. He told me that he gave me an Rx as a precaution for a condition that I never had. I had to remind him of the real reason he gave it to me. There was also a time for about 2 years that I was getting frequent ear infections. Never had them before, first one at 38yrs old. It became an issue that I was having several times a year, and yet I was always forced to come in every time. He would take one peak in my ear and then prescribe the same Rx, maybe an entire 3 minutes of his time. By the time I'm at my 6th ear infection in 8 months, I was capable of knowing what it was. He just wanted those copay's. I also had a suggestion about the cause of the problem and he scoffed and suggested that if I found the cause of an ear infection that I would win a noble prize. It has been 3 years since I have had an ear infection. I eliminated what I had suggested as the cause, and wow, no more ear infections. Where is my Nobel prize?? I also had a situation where I was out of town and had a health concern and tried emailing him, as he always said I could. He just basically kept saying I was fine, until I was back in town, then had to come in for that copay, and turned out I wasn't fine and needed serious treatment. And whenever a large cost was possible, I would normally be warned about it *Before* scheduling/administering. I as not warned about the potential cost of treatment, and was shocked to get a $400 bill. Now I had always just assumed his front desk person (John) was arrogant and condescending, (Even his FB friends & family made jokes about it on his personal page) but he proved my assumptions accurate when I called about the bill. Apparently expecting the financial warning was my fault and every instance of forewarning in the past was a luxury. After going back and forth he stated they would write off what I owed (When I never asked for that) only to email the next day saying he was wrong and I would need to pay (I did). He dismissed me as a patient. My new doctor requested the last 3 years of records, and they sent the entire 8 year file, we had a good laugh about that as it was apparent he was DONE with me. Now a year later, I have a new provider whom I am very happy with, but was told during my last visit that he had to call my pharmacy to tell them to have him stop filling my Rx's. I had no idea this was happening. I would call my pharmacy, ask for the Rx, they would mistakenly send it to Dr. Killian, and he was still filling them!! You would think that animosity would at least stop him from sending the script, but no. That's how closely he is paying attention to his daily tasks, again a direct result of constantly rushing. So if you want an attentive doctor who is invested in your health, look elsewhere. read more

When I was first diagnosed with HIV back in 2007, Dr. Killian was highly recommended to me by many people for his outstanding reputation in the field of HIV treatment. So, during my search for a physician at the time, I called his office hoping to become a patient. I was coldly told by the medical assistant answering the phones, that Dr. Killian "was not accepting new patients" at the time. Well, fair enough. However, years later, I do know several people who are still patients of Dr. Killian and from what I hear is that he kind of hands off most of his patients to senior assistants to deal for the most part. But one thing I would like to add, is that during the pandemic I knew 2 people who were patents of his that were in my exact same vaccine tier that he vaccinated a good 2 months before I was able to get mine... they were the exact same age as I am, had the exact same medical conditions that I do, the only difference between us being that they had a much better doctor than I did & probably much better insurance. Now while I am glad that my friends got vaccinated, I do feel that this doctor abused his position and pulled his strings so to speak to get his white, middle-class to upper-middleclass patients vaccinated first before they were technically supposed to be. However, since I don't have that great of insurance (& when I was seeking a doctor back in 2007 had NO insurance to speak of) I was forced to wait at least 2 months to get vaccinated, much like other people in this world (especially those of color or from poorer backgrounds). Sad. read more

I would highly recommend Dr. Rob Killian if you're looking for a new primary care physician. He is very knowledgeable and efficient. His office is great at accommodating last minute appointments and I always feel like I'm in good hands. His staff is friendly and get you through without waiting, unlike most doctors' offices. His office is conveniently located in Cabrini Tower on First Hill and paid parking is available. read more

I came in for a physical and the doctor spent less than 5 minutes with me. He didn't ask me about my heath or medications. He didn't tell me what tests he was ordering. He just listened to my chest, took some blood, and kicked me out read more

I had a really terrible experience both times I went to see this doctor. It was approximately two years ago and I really was not planning on leaving a negative review, however I actually just stumbled across a referral letter for me he wrote and I can not let this one slide. Little background info, I have been dealing with chronic pain and some undiagnosed health issues since I was very young but got really ill at the end of 2018. After a while of dealing with symptoms I found myself in Dr. Killian's office. I went back with him and started telling him how sick I have been all year, and before allowing me to finish he started laughing and said "What do you mean? Everyone's been sick all year!". Okay....um. Not like this. It is not normal to throw up everyday, or collapse all the time, or become pretty much bedbound in your twenties. He could tell I was obviously upset by this interruption to which he softened momentarily and asked if I was dealing with depression. Well I mean, being unwell is depressing. I went back 9 months later as I was still really struggling. He basically scoffed at me and insinuated that he didn't know why I was there, my blood work from before was fine and I was obviously healthy. Yeah, it's just a hobby of mine to be accused of being a hypochondriac by you..which is definitely what happened here. I don't have health anxiety, I've always brushed off symptoms and pushed through until I had absolutely NO other choice. I didn't go into his office being dramatic, or thinking I was dying. I just desperately needed help. I tried so hard to remain functional but I still lost my job, my apartment, everything I had worked so hard for...This isn't his fault but he chose to laugh in my face and dismiss me. He did agree to write a referral to a neurologist even though you could tell he thought it was stupid. Well, I just got the pleasure of viewing the referral. The wording says "Patient is convinced she has neurological movement disorder". It also says I felt I had fatigue and repeated illnesses over the past year, but he had not seen me for even one of these reported illnesses. Thank you for immediately demeaning me. I never used the word convinced, however seeing a specialist to rule in or out a condition I had all the symptoms of makes quite logical sense (a condition Dr. Killian had clearly never heard of before...so...). And do you think I could possibly be wrong about my own fatigue? You had not seen me for any of the illnesses because 1. You weren't my doctor yet and 2. I am actually not the kind of person who goes to the doctor for anything. It has to be bad, and it's bad. There is no reason to insinuate that I was lying. He also notes he was doing lab work to "reassure me of my health". Oh, wow thank you! Now that you took my blood I can magically go run a marathon now. I'm convinced. I truly wish that was how it worked but unfortunately, conditions that don't show up in blood work do actually exist. I'm sorry I didn't look sick enough for you, but on a bad day (which are plentiful) I would have never made it into your office. I also saw he added major depressive disorder and generalized anxiety to my chart. Not what I saw him for, not what I spoke about, not a diagnosis I received. How in the 10 minutes of knowing me can you decide I am healthy and then turn around and claim I have two conditions I wasn't evaluated for? To clarify, I have never argued against mental health involvement. However, having a mental health condition doesn't disqualify you from chronic illness. In fact it makes it significantly more likely and vice versa. Now that I am actually being treated properly for some of illnesses I have successfully been diagnosed with my depression and anxiety got better than they ever were and could have ever been without treatment. AND if this was caused by depression solely, I still would have deserved help and compassion, instead I was made out to be either hysterical or a liar. You are not just a doctor and I am not just a patient. We are both humans and I would have never treated another person the way you did. Not only did you dismiss me, you set me up on the wrong foot with a doctor who had the ability to help. I really wanted to like him. His office seemed inclusive and lgtbq friendly but he is just another know it all who gaslights women within 5 seconds of speaking to them. Oh and also, if you want to act like you know my own body better than me, you should probably know my name. It was incorrect in the referral. read more

Initially I just gave the vote of 1 star on Google review, then I saw the doctor is TELLING A LIE IN THE COMMENT! So I updated my comment in Google review and decided to post it in Yelp as well. 1. The doctor is RUINING MY PERSONAL REPUTATION! He accused me of asking him to commit insurance fraud on the internet, which IS NOT TRUE. And I cannot bear such defamation. I need a formal apology. I did NEVER and did NOT NEED to ask for any insurance fraud, because my insurance covers unlimited preventative care for free (including the STD mentioned below). Then Why would I even bother to ask for a fraud on Already FREE items? 2. The conflict happened on November 9th 2021, when I came into his office, with the initial intention to ask for a test on hepatitis B, because I just received a flyer from my insurance company asking me to do so. For convenience, I booked an appointment on ZocDoc with the visit reason being physical exam. Then, when I reached the office, before I stated my goal for the visit (hepatitis B), the front desk said, I visited their office 3 months ago for a physical examination (which is true, I visited on August 21th), but did not do a STD test by the time, and asked me whether I would like to do it this time. I just asked, just out of curious cause I do not have any STD concerns, that why they did not mention it to me last time when I did my physical examination. Then the doctor (he was besides the front desk) suddenly said he was offended, because they always asked patients whether they want to do such test. Then I stated, well, I was sure I wasn't asked. Then I was asked to leave the office. I was unhappy, of course, and I told them I would file a complain. Now tell me, which sentence of mine asked you to do insurance fraud? I cannot bear such defamation on me and I need apology. read more

I'm a tad taken back by some of these negative reviews. I'm going to assume this is the usual gay culture here in Seattle shaming/trolling someone that is told something they may not like or want to hear during a visit. Being a gay physichian in a toxic place like Seattle, is inevitably going to warrant a deragotory remark or two as the community is very clickish here! The front desk staff is a cut-to-the-chase trans lady (at least used to be, may of changed recently) who as with most trans, doesn't mess around when managing schedules. She's always been very accommodating, professional, non-scene (meaning not out at bars on weekends or other venues) and funny to me and resourceful. I've been a patient here for well over a decade. Dr. Rob has a sense of realness about him some may not like to experience, but in all the years I've been to see him, he's 100% accurate! He's been very responsive to emails when things arise in my life and always able to see me on short notice if necessary. In a time where finding a good physician and patient relationship has eroded into patients merely being a number, Dr. Rob is a true family physician. I've been greatful for his practice, support and knowledge. I have and will continue to recommend him to family and friends. He will be missed when he retires his practice someday. read more

Awful, awful office, NEVER go here. Dr Killian lies, abuses his power as a doctor arbitrarily, extorts money by withholding treatment, and cannot talk to people professionally. He will talk down to you in the most gross and unforgivable way and withhold necessary treatment if you don't placate him and feed his power trip. He dropped me as a patient on the grounds that since I had an insurance policy he didn't accept, it was "fraudulent" to let me pay out of pocket and therefore he wouldn't see me, which is a barefaced lie. This happened when I called to book an appointment with him, with no notice given and after two unanswered emails. His office is a dirty 90s throwback and his receptionists are extremely unfriendly. He is highly unsupportive of the LGBTQ community, especially trans, and should not be trusted for proper quality of care. Also I discovered after the fact that he had his medical license suspended in the state of New York for dropping patients without notice -- while high on drugs he'd ordered for his clinic! Classy. Avoid at all costs. Go anywhere else. I went to UW and everyone was friendly, respectful, booked me in the following day, and took my insurance! Polyclinic is good too, but I'd rather go for a consultation in the McDonald's on 3rd and Pike than go back to Killian's office, as it is both cleaner and more welcoming at the McDonald's. read more

Maybe see literally anyone else? Does not tend to women's issues but I got the distinct feeling it wasn't because they're not his specialty. Each time I've had to pay a visit to his office out of absolute necessity, I was dismissed after all of maybe three minutes. In those short visits I was made aware that Killian apparently helped legalize marijuana in the state of Washington and for back pain I was given the usual recommendation and as a bonus I was also given the number of the physical therapist to the SEAHAWKS! In what world would that be necessary for a 23 year old science student? He and his office exude masculine superior pomposity. To top all the hilarity off, I have just been informed I had been dropped months ago because he is no longer accepting my insurance. Luckily I have already been shopping for a new GP. read more

Dr. Killian has been my doctor for close to 8 years and I recently changed doctors due to the fact the receptionist has been so rude both on the phone and in person. The customer service has dramatically declined and rather than have to deal with the attitude, I've chosen to move on and change my experience. So far I haven't regretted my decision. Returning to his office time after time for ear infections was a hassle. He should have followed up with a referral to an ENT but no. Keep taking anti biotics. My expectations were not met with this short term solution. Take charge of your health and shop around. There are alternatives which might give you better, more comprehensive results. read more

Dr Killian is super responsive and has great bedside manner. I never have to wait long for my appointment which I appreciate. I also like the fact that I can schedule appointments via his patient portal and email. Definitely would recommend him. read more

Worst doctor ever. Didnt even look at my wounds when I came in for an initial visit. Didn't know how to treat a simple infection or clean one. Didn't even bother to look at it or clean it properly and yes, my wound eventually did get infected. I sent him multiple emails with pics of infection on Friday early morning and didn't even receive a response till Monday evening. Do yourself a favor and go visit a better, legit doctor at the polyclinic. This man is the WORST professional I have ever come across in my entire life. read more

I used him for over a decade. He's perfectly pleasant as long as you don't disagree with him in any way. My husband is one of the patients he dropped arbitrarily, because he asked for a reason that he needed another physical to receive his hormones only two months after his last physical. I've also had Robert Killian (patronizingly) lecture me before about hormone therapy. I've been transitioned for over ten years, and I am very health-conscious. Killian is patronizing and charges you to have a fifteen minute conversation (and nothing else). He also charges arbitrarily. For one physical, I was charged $90. My husband was charged $120 for a conversation. We found a new doctor at UW Medical Center. I highly recommend to go through them for hormone treatment! :) read more

Been seeing Dr Rob for 15 years. I wont go anywhere else. Exceptional service, friendly & supportive. Always a comfortable atmosphere.

I've been a patient of Dr Rob for over a decade and think of him as almost an extended member of the family. He is a the kind of smart, straight forward practitioner that is a rarity these days. I even took my father to him after I felt his GP wasn't taking some concerns seriously and Dr Rob was able to diagnose a blood sugar and heart murmur issue which may have extended my (now 82) fathers life by several years. read more

Dr. Killian has been my general physician since 2009. The office is pleasant, front desk staff are efficient and getting appointments is easy. Dr. Killian is thorough and always listens, putting patient concerns first. I've never had a doctor that was so willing to discuss treatment options that worked for my lifestyle. He really goes the extra mile to help treat his patients. I have had yearly physicals, HRT management, a skin condition and a herniated disc treated with him. He's flexible, knowledgeable and able to treat a variety of different problems. In addition, if he knows a doctor with more experience, he'll refer you so that you can get the best care. I've never gotten a bad referral from this office. Dr. Killian refers you to specialists that he would see himself. As a note, after reading the other reviews, I had no issues obtaining hormone therapy through Dr. Killian (after providing the required letter from a licensed psychiatrist) and had no issues with payment or insurance processing. read more

I've been seeing Dr. Killian for many years now and would recommend him to everyone in the LGBTQ community. He's very thorough and has an honest care for your health. I live in Las Vegas now and still continue to fly to Seattle to visit him. Jon in the front is also super helpful and goes the extra mile for everything. He fought with my insurance company for specific coverage and ended up winning on my behalf. Overall love this place and will be a patient forever. read more

I posted this once but didn't see it when I came back to look for it. Dr. Killian is fantastic. I've been seeing him for Botox and most recently lip filler. The office is clean and staff is always warm and welcoming. I've enjoyed my experience enough that he has now become my primary doctor and I couldn't be happier about it. The location of the office and ease of online schedules, confirmations and check-in make the entire process that much easier. Looking for a doctor-see Dr. Ki read more

I've been seeing Dr. Killian for Botox treatments to treat the wrinkles on my forehead, and I am SO HAPPY with how great my skin is looking. Since I was a kid, I've always gotten 'rolls' on my forehead when I raise my eyebrows. Over time, this has obviously created deep wrinkles, which are present even when I'm expression-less and my forehead is completely relaxed. However, after just a couple of sessions of Botox injections with Dr. Killian, the deep wrinkles have finally disappeared! The best part of this service is that I am still able to make normal expressions and I still look like myself; just with less of a distraction on my forehead (bye, wrinkles and rolls!)! Dr. Killian is so friendly, has a great sense of humor, and is very gentle during the injection process. I hate needles, but he uses the smallest available syringe, and is very precise and quick with the injections.. a lifesaver! His accuracy is also spot-on every time.. I have not had to go back for any fixes or adjustments, because after each visit, everything turns out symmetrically. I love that Dr. Killian is also a positive presence in the LGBTQ community; we need more of that in Seattle. His staff is also super friendly, and if you ever get a chance to chat with Jon, you'll get an idea of just how great this office is! read more

I started going to Rob Killian because he showed up in my insurance network, and I didn't do much research. I agree with what the other women have said on here...do not go to him if you are a woman (cis or trans) if you are concerned about...basically anything. He prescribes antibiotics like candy as a cure all for everything. But most recently, my husband went in because he busted his pcl and asked for an orthopedic referral to get an MRI done (his brother is a doctor as well and this is what his bro told him to ask for from our general doctor). Instead, rob killian, without touching his leg or asking any questions, sent him home and said to call on Monday if he still felt pain. On Monday, my husband called, and Rob said 'go see a physical therapist'. My husband went to Swedish instead to see an orthopedic doctor on his own and had much better, more thorough treatment, with the assurance that no, he wouldn't need surgery, but yes he should be careful on it for a year. Of course he would get that from a specialist, but if you're going to be a general doctor, at least have a better bedside manner and make your patients feel like they're being thoroughly examined and cared for. Never going back again. read more

Found Dr. Killian on ZocDoc - great experience.

Dr. Killian was my doctor for many years (at least 12). He's fine if you don't question his procedures. Once you do, watch out. There's been many complaints filed with the state by patients whom he kicked out of his practice. Prescribing doctors are supposed to give patients who are under their care 30 days to refer them to another practice if the doctor elects to stop seeing them. Dr. Killian failed to do this in my instance, and has with several other former patients. He never changes the tissue on the exam table, and the office feels unclean. This doctor was also reported to the State for abusing his prescribing authority for his own personal use of a controlled substance: "In January 2013 the Medical Commission charged physician Robert K. Killian (MD00033951) with unprofessional conduct. Killian allegedly misused his prescriptive authority to order large quantities of controlled substances for his own use on several occasions. He also allegedly displayed a pattern of disruptive behavior with office staff and patients that affected patient care." (source: WA state Board of Health - http://mylocalhealthguide.com/2013/02/09/washington-state-disciplines-health-care-providers-17/ ) I don't know what became of the 'alleged' charges, but I do know he was banned from the Capitol Hill Medical practice over this. While I've known him personally to be compassionate and wanting to help the patient, I've also seen his dark side. I would be reluctant to recommend him as a primary care physician. read more

Awful customer service. Charged me $200 for a cancellation appointment after not responding to my emails that I had sent over the weekend. This was only my second time booking an appointment, but I can promise you I don't intend on going back. read more

I am a new patient at this office, but from my first visit I can tell that Dr. Rob will be my primary care until he is out of practice. The moment I stepped into the office (a few minutes late) he made me feel like a family member, and you can tell he cares about the health of his patients. he is incredibly kind, knowledgeable, and flexible with his patients. I would never hesitate to recommend him to any friend or family member! read more

Yelp previously removed my comment because they said it did not represent the core findings for how a business operates. I was a patient for over 12 years before I left. The staff was rude to me and my employer and for some reason I was unable to see him for a long period of time. I questioned him and he became rude and abusive. I was having trouble sleeping but he would offer no help, as he felt said "I don't want to risk my license". I found out he lied, he is not BOARD Certified and not a specialist. Washington state medical board said he could no longer advertise that. He also was found to have abused writing scripts for drugs for himself which I why he would not write them for me as he was being investigated. I feel his being rude, and found by the medical board to have lied and abused drugs relates directly to his care given. I was denied certain care and lied to about other. I was asked to remove my previous Yelp by Killian and refused, then yelp did it for him. read more

Dr Killian Has been my primary care practitioner for past twelve years. He has always provided me with the best care, making sure I receive the best health care available, from his office to any other referral. If you are queer, gay, lesbian, trans F2M or M2F. You will receive the best non-judgmental care Seattle has to offer. read more

Dr. Killian, you Fivel and Maribell rock! Thank you all for treating me with the utmost professionalism and respect at all times. Your referrals for services which you don't provide, have all been amazing, and the treatment that I have received in your office, has done wonders for my health and general well being. Thank you for making me feel comfortable enough to discuss anything openly, and for welcoming me into your practice with open arms! I look forward to our continued relationship... read more

I am soooo HAPPY Rob has is own office again and Marrybell is BACK!!!!

I've been seeing Rob since 2007. He has always been professional, kind, and non-judgmental ehile still having a sense of humor. He never speaks down to me and always takes great care to explain any diagnoses or treatments he recommends. He never just writes a prescription and shoos me out the door like other doctors I've been to. Best of all, I can usually get in to see him the same day I call. read more

I had been a patient of Dr. Rob for a few years and recently decided to change Doctors. The reason why is two-fold: (1) during all of my yearly physical exams, Dr. Rob I felt was not thorough, and (2), his office made a mistake regarding the blood work tests in my last exam. During the regular annual exams, Dr. Killian would just do a blood draw and nothing else (none of the other major organ checks that I had been accustomed to with other doctors of the past) - he never even did a skin check which is important as I am a light completed person. He also seemed to enter the exam room in a bit of a daze and this really concerned me. The typical exam was me entering and him commenting on how healthy I was followed by him doing a quick blood draw to send off to a lab. He did NOTHING else. The final event that made me decide to leave his practice however, was that his office completely dropped the ball on the HIV Screen portion of my annual blood test. I had specifically requested an HIV test. The HIV test was NOT done through some type of mistake between his office and the lab that remains unclear. Not only was it not done - but it was I who had to, after some time, inquire about the result - it was at this time that Dr. Killian finally informed me that there had been a mistake. This is a Dr. whom claims to specialize in Gay Men's issues and yet his office lagged in this very critical area. I simply cannot put my health in the hands of a Doctor in which I have no confidence. read more

Dr. Killian's reception staff is the rudest I've ever worked with. They've hung up on me multiple times while calling regarding a patient recommendation. read more