The WORST!!! I have been bringing my dress shirts here to be washed for a few months with very little problem...Until... I picked up my shirts and find that they left one out of the plastic bag on a hangar separate from, the others. This shirt was washed, but the whole back of the shirt was ruined. A light blue with white vertical lined style shirt came back so faded in the back that the middle section looked as though the lines were scrubbed off throughout. When I brought this to the attention of the manager she told me that it was from sitting and driving that caused it. Quite comical since I informed her I never drive with just a shirt in this weather and that it would take 50 years of driving in the same shirt to attain that result! I also pointed out the fact that each shirt is inspected by them prior to accepting them to be cleaned, I offered to take future credit in lieu of payment for the shirt, but she said no and that I would have to speak with the owner. Fair enough... I contacted the owner who literally barely speaks English, and she hung up on me twice when I told her what happened. I don't know what possible recourse is available other than to inform everyone of this terrible place. I guess I learned my lesson that it's better to pay the extra money and have the shirts laundered at a dry cleaning establishment that stands by their mistakes. read more