This place is really good the younger kid named [Bobby] working the counter was amazing he deserves a raise. That kid is going places. read more

Bagel Land - Bobby!! - Bagels Near Me - Rochester, New York

I have been coming to bagel land for years and I love it! I've tried mag of their bagels and cream cheese, but I definitely have my favorites! The egg bagel and cheddar and chive bagels are my favorite! For cream cheese the dill and cucumber and veggie are my favorites. This is the perfect spot for a quick breakfast before my college classes and I love it! The service here is super fast which I really appreciate! The only reason this is it a five star review is occasionally I will receive my bagel with barely any cream cheese on it. read more

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Best bagels and cream cheese ever! Bought too many but we ate them all within a couple days and they remained delicious.

Bagel Land is your best ROC bagel option, and it's really good. But to all the people, "BagEls aiNt aS goOD aS in nEW yOrK!?" up yours. We live close to NY, we've all been there, you're not special, you don't know some secret the rest of us don't. "bUt tHeY dOnT hAVe LOx!!!11!1!" There's a whole big world out there, not everyone is striving to replicate just one thing. read more

Rochester people probably are sick of hearing this from NYC area (or Tri-State) people whining about the bagels around here. Brownsteins was a good option for many years when I would come out here for work but alas they are closed. Bagel Land is now the option... really small bagels and they don't have sliced lox (?!?!) just a lox-cream cheese schmear. The bagels are made with love...but if you were from Brooklyn and you came in here...you probably would think they are trying to starve a squirrel with these. Nice staff tho...but Balsam Bagels are better if I'm in the city limits in the 585..... read more

I'm so glad our friend recommended this place to us because we're now obsessed! Last week I came in to order the bagel dog with cheese, however they didn't have any so they recommended that I try the bacon scallion cream cheese and I'm so glad I did! I love having it on a sesame bagel. It's so flavorful and the bagels remind me of bagels on Long Island. Despite the line being long, the service is quick so you don't have to wait for long. It's a small shop but they're very efficient. I kept getting sick from Philadelphia cream cheese despite taking Lactaid pills, due to my severe lactose-intolerance. However, I didn't get sick from Bagel Land's cream cheese after taking Lactaid pills. This is the first cream cheese I can enjoy again without fear of my lactose-intolerance getting the better of me. The bagels are so good that I always forget to take a photo haha. We love coming here! read more

Bagel Land - Bagels Near Me - Rochester, New York

Their bagels are the best in Rochester, but something is to be said for the customer experience. The staff are literally wearing pajamas, not gloved, no hair coverings with visibly dirty hair, and they barely speak to the customers. read more

I have been buying my bagels at Bagel Land for a number of years. I love their bagels, and even at $1.25, the price is reasonable compared to other places which sell bagels. I read a review complaining that the bagels are small. Compared to the traditional bagels I grew up with downstate, the bagels at Bagel Land are huge. They are not supposed to be the size of a spare tire! Many people are obese in this country because customers think that bigger is better and want everything super-sized. Someone else complained that Bagel Land doesn't sell sliced lox. Bagel Land is a bagel bakery, not a full service restaurant. If the employees served slices of smoked salmon, the lines would be out the door every day! Even if you buy it pre-sliced, separating the pieces without ripping them to shreds is extremely difficult. It's not a task which lends itself to a fast-food takeout environment. Since the pandemic, it has been difficult for Joe, the owner to find and keep competent staff. There is always a help-wanted sign on display. The shortened hours started after the pandemic. Like Wegmans, Bagel Land never resumed its pre-pandemic hours There have been many times when Joe has been short-staffed. People call in sick, or just don't show up for work. Waiting on customers at Bagel Land is a decent job for a high school or college student, but not exactly a career path. While it would be ideal if young people were to treat temporary part-time jobs such as this as rehearsal for when they graduate and start work at their full-time jobs, and act as responsible adults should act, not everyone has been taught a work-ethic these days. There is bound to be turnover. Sometimes, Joe is all alone, trying to keep up with the steady flow of customers, hoping that the person working the next shift will show up for work. Like pizza, bagels started out as an ethnic food, but as it joined the mainstream, it adapted. Just as you would not find pizza with pineapple topping in a traditional Italian pizzeria, you would not find huge or cinnamon bagels in a traditional Jewish Deli. Traditionally, bagels were not toasted. If you want your bagels toasted, with sliced lox, and no extra wait, buy the bagels, take them home, and add your own cream cheese and smoked salmon. (Alas, nobody serves old-fashioned "belly lox", which was saltier and less expensive, because it was brined, not smoked. Smoked salmon tastes better, anyway. My relatives were too cheap to spend the money for the expensive stuff.) If you buy the bagels and do the work at home, you also save the NY State tax, which is levied as soon as an employee slices your bagel. You can call ahead to order, even if you only want 2 or 3 bagels. Go, Joe! read more

Great warm bagels and fresh spreads! There was a line out the door when we arrived but they moved it quickly

I've been a customer of Bagel Land for years and they've always been so-so. However, their old toaster broke a few months ago and they took forever to replace it. All of their customers were stuck with cold bagels. Blech. Joe finally got a new toaster but now everyone claims to forget how to work it when its very busy. How convenient. NO ONE WANTS A COLD BAGEL Joe and crew. I can go next door to Panera and for a buck less get a toasted bagel with mostly edible cream cheese but at least I know they're not lying to me when they say they don't know how to work a toaster. read more

Meh comes to mind. Line was out the door which seemed like a great sign. Once we entered, it was just bagels and a lot of cream cheese for sale. Zero options for bagel sandwiches. Just cream cheese, pb&j and that's it. Asked for toasted and they were not. One person working. Wouldn't stop here again. read more

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Their bagels are still amazing and their prices are really affordable. The bagels are always warm when I get them regardless of what time of day I go. They're delicious day of but just one day later they get pretty hard pretty fast. The only thing that I would change is I wish they were open a little bit later. They close at three and I always seem to end up in the area just past that :( But besides that, I love this place. read more

A 12 corners favorite! Yummy chewy fresh made bagels everyday with delicious cream cheese from Williamson. Service is friendly, usually a wait but it is worth it! read more

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Need a bagel at 5:30 am after you drop someone off at the airport? Bagel Land at Twelve Corners is it! No frills takeout bagel shop with vast variety of bagels and any flavor of fresh cream cheese you can think of. Bagels are excellent! Friendly service. Open 5 am - 3 pm. And, takeout coffee also. I'll make an extra trip, for sure, to buy bagels at Bagel Land. read more

Bagel Land - Garlic bagel - Bagels Near Me - Rochester, New York

Great bagels, still reasonably priced ($0.90). Nothing but good things to say. I definitely think they are one of the best (if not the best) bagel option in town. read more

Ordered a cinnamon sugar bagel and they CLEARLY used salt instead is sugar. It was as disgusting as you think it was. When I called bagel land to tell them about the bagel, the young man that answered the phone responded with "oh ok". No sorry, no can we replace your bagel, no come back and we can correct this. Absolutely ridiculous! AND the toaster wasn't working to top it all off, so the other bagels we got were cold. The people that work here need a training in customer service because they are awful. read more

Best bagels in Rochester. Small shop but the line moves quickly. Occasionally we get an everything that's a little too burned but they are still great. read more

Premade bec were hard. But fresh bagels to order were great! Service was super fast. So many cc flavors!

The bagels was good, but the service is bad and they didn't toast my bagel. They just put cream cheese on it. Horrified. read more

Bagel Land - Bagels Near Me - Rochester, New York

I hate to "downgrade" a business in a review, especially one whose product I appreciate and to where I will most likely return, but our experience at Bagel Land yesterday was frustrating enough that here I am. When the young person who was making prepared bagels received our order (fire salt bagel with Sriracha honey cream cheese, egg bagel with maple bacon cream cheese, and cheddar chive bagel with spicy veggie cream cheese), they messed it up twice. The second mess up I didn't even realize until we were back in the car and, let me tell you, those bagel/cream cheese combinations do not go well as mix and match. I was disappointed that we didn't get what we paid for. They really need a better system for prepared bagels, though. Just calling out the orders is a lot for any person to try and retain. I will also give the young person who was working the benefit of the doubt and say that perhaps they were new. They were slower than is typical, couldn't seem to be able to tell the bagels apart (those three bagels definitely look different from each other), didn't ask for clarification before preparing the bagels, and the bagels were sort of weirdly toasted (but that could have been the toaster itself). But, to that point, if it's a busy Sunday morning (as pretty much every Sunday here is) and they have messed up a couple times, maybe pulling them to run a different task until the store empties out/the rush calms down is a good idea. Next time, perhaps we will try writing down our order to assist whomever is working. And/Or clarify what we've ordered even if we aren't asked. And hopefully I'll be able to update my review again! read more

Best bagels in all of Rochester. It's been around for a long time and it's just consistent. Best ever that's all

Did not like this place at all. They did not have different flavor of cream cheese. The latterly add the jelly then the cream cheese, same with the peanut butter, jelly and cream cheese. They had no meat for breakfast sandwiches and the breakfast sandwiches they had were pre-made. read more

My friend took me here because he said they're some of the best bagels, and he was right! The lady working gave us samples of different cream cheeses and helped me pick out what I wanted. It was probably the best bagel I've ever had. read more

Their bagels you could get anywhere. What I stop in for is the bagel dog or pizza bagel. Unfortunately, they are available maybe 1 out of 5 times I come in. Sold out or just don't have any. These are on the damn menu so what's the problem?!? What do they make 3 for the day? Just decide today isn't the day? Wtf man. Just take them off the menu if it's too difficult. read more

delish coffee and the bagel was yum the chipotle mayo was not giving everything i wanted tho :(

Great bagels with a wide variety. There are almost as many cream cheese options to pair. I will say the place is a squeeze especially if there are many people at the same time so be prepared to stand outside for a while. read more

The bagels are okay. You can't come here expecting a solid NY style bagel, but they're good nonetheless. I wish they did a lox sandwich. Overall, the poor customer service offered here outweighs the quality of the bagel. If I wanted to be yelled at by an older woman with grey hair, I'd just go see my family read more

Been coming here since the 1970s. They are a Brighton institution. Unfortunately, 2023 into 2024 has not been good to them. The current biggest issue is their baker, who is now routinely burning the bagels, especially the cinnamon-raisin. These end up dark brown on the top and charred on the bottom to the point where they are tough and bitter. Even the sesame bagels are just sub par these days. It shouldn't be hard to not burn a bagel but this is happening all the time. You will do better if you know what you want before you go inside. Lines can routinely go out the door and at least one employee is impatient and can be verbally abusive if you take up a lot of their time (they hate toasting your bagel on-site and are intolerant if you seem not to know what you want.) I guess you get a little NYC attitude along with your NYC-style bagels! On the good side, they are cheaper than the competition, which wants as much as $4 more a dozen. They have very little overhead. I hope they find a new baker soon. read more

Bagel Land in Brighton is one, if not the best, bagel shop in town. Great selection of bagels and the largest variety of cream cheeses I think I've ever seen! Nice staff that greet you as you walk in the door and are super fast and efficient. Parking can be a little tricky at times but people come and go fast so you shouldn't have to wait long for a parking spot, if at all. Great place to try out if you're in the Brighton area of town. read more

Bagel Land - Menu - Bagels Near Me - Rochester, New York

So great, glad I checked the reviews of multiple bagel shops in the area and chose Bagel Land!!! Got 3 bagels toasted with various cream cheese! Highly recommend the bacon scallion on sesame! Fire salt with sriracha honey was good! Same with everything w/ chive and onion! Def recommend! And the plaza it's in has a Starbucks where we picked up coffees read more

Bagel Land - a woman standing in front of the counter - Bagels Near Me - Rochester, New York

I swear I wrote a review for this place awhile ago. But why not make another. I had a toasted bagel with bacon scallion cream cheese. It was super good. I like how both sides are cheesed well and then separate easily too. read more

Bagel Land - Bacony chunks in the bacon scallion cream cheese - Bagels Near Me - Rochester, New York

Worst bagels in Rochester, if you want really good bagels then go to Balsam Bagels or order for pick up at Brownstein. I was out of bagels and Balsam was closed for vacation so decided to pick up a few at Bagel Land, big mistake. They are half the size of either Brownstein or Balsam. The Bailys were not only small but hard, Brownstein has the best Bailys, soft, huge and perfect in everyway. I would not go back to Bagel Land for anything. Don't know why people rave about it as there are two places that are far better. read more

I love the bagels at Bagel Land. They are all very good and when warm can't be beat. My only issue is that they tend to wear gloves, handle money and pick the bagels with the same gloves on. You need to specifically ask them to use a tissue to pick and bag the bagels or they use the soiled gloves. Not a very sanitary practice. read more

Bagels are great, service kinda stinks. I asked for 2 different bagels toasted and they asked 3 times and still didn't toast my bagel and gave me the wrong bagel. Not sure why it was so hard for them to comprehend lol read more

The clerk was rude when trying to order. I can't even comment on the bagels as I did not get any. The place is small but seems to work.

Biggest little bagel shop in town! Amazing food owned by an even more amazing family! HIGHLYYYYYY recommend!!!

Closest thing to downstate bagels you will get in Rochester. They are very good. If you think Bruegger's is actually good, or you're complaining about toasting, you probably lack experience with what a good bagel is supposed to be about. There is a line out the door almost every time I come here and it is deserved. If you've only ever had Bruegger's or Wegman's bagels, please try Bagel Land. Actually, don't. I don't want to have to wait in line behind you. read more

The actual bagels at bagel land are the best in the area and probably better than a lot of NYC bagels I've had. The service is also really quick and the cream cheese is great. My one complaint is the amount of toppings - they don't have any vegan cream cheese, no smoked salmon, no veggies, no sandwich toppings. So if you're looking for a great bagel and cream cheese this is definitely your place! read more

I had a fun experience showing up here at 5am for a bagel. I was up way too early and visiting the area, so found this place and wanted to go. Service was very friendly and homey - probably because they were just opening. To decided to get two bagels with cream cheese. The bagels were pretty great and close to the style I like. I'm not from NYC, but I am definitely beholden to the NYC bagel standards. I especially liked the spicy bagel - I forget what it was called. The cream cheese/schmears were great too. read more

Thomas Wolfe was wrong - you certainly can go home again. Bagel Land was a beam in the foundation of growing up here in Brighton. Walking over there, getting a pizza bagel just sort of sticks in your brain. Living far away, having traveled far and wide, bagel stores are common....and they are fine, but they are not bagel land. I don't usually like waiting in line but it made my heart warm to see the line out the door this morning. I waited happily, got my everything bagel with cream cheese. It was crispy and warm, just the right amount of salt....closed my eyes when I ate it. Went back for lunch and got the pizza bagel and bagel dog. They are just as I remember, she pulls a foil wrapped pizza bagel from a warming drawer and there it is....there is nothing magic but it's magical....the bagel is soft, the sauce has soaked in, the cheese is melted....memories. The staff is lovely. I don't get the comments others make about rude. I have not ever experienced that. I think if you follow the process, be kind and smile, you will get it right back. If you are not those things, well, I suppose bagel land may not be the issue.....but anyway.....it's an institution. I also appreciate those from elsewhere who try and relate the experience. It's not a bagel shop where you can get a huge sandwich with so many things....sorry.....Bagels, toppings, pizza bagel, bagel dog....do a few things well....they have mastered that. I think if you are local, you get it. I think if you have moved here, give it a shot, If it's not your thing, well, it's not your thing - but I think if you give it a try, it will become part of you. Oh yeah - so many kinds of bagels and spreads....the bagels are warm out of of the oven the right mix of crispy and chewy. The spreads are balanced. What more can you ask? Great job being true to yourself bagel land! Keep on doing that! Thanks for the memories. read more