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    Baez Towing

    3.8 (8 reviews)
    Open Open 24 hours

    Services - Baez Towing

    Car towing

    Flat tire repair

    Flat tire replacement

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    6 years ago

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    Yuridia B.

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    BMW of Dallas

    BMW of Dallas

    2.8
    (619 reviews)

    Lachelle is an absolutely amazing saleswoman!!! She took care of me from the start and made a…read morereally tough situation so much better. My car was totaled by a drunk driver who turned his car off on the unlit part of the 1-lane 183 expressway after hitting the wall. I hit him going 70mph and wasn't able to see him to know I needed to brake. I absolutely loved my car (2025 Cadillac XT4 Premium Luxury with all of the add-on features, Oxford stone interior, argent silver exterior). Since Cadillac discontinued the XT4, the light interior has been almost impossible to find. After sadly not finding anything at my usual dealership (who I had leased my last two XT4's with) I searched high and low to try to find as similar of a car to the one I had, and was able to find it on Edmunds, which then directed me to BMW of Dallas. I called the number and Lachelle picked up. She listened to my story and showed so much care and empathy towards my situation. We scheduled an appointment for the following day and she worked with me when I had to reschedule to later that day without any problems. She had the car washed and out front waiting for me when my dad and I got there. She answered all of my many questions with confidence and ease and put my mind at ease in an already very difficult situation. She also ran back in after I drove it to scan my dad's ID so he could drive it as well. She worked hand in hand with her managers to make sure we could leave with the car that day, which we did! Samantha in financing was also such a blessing to us. She heard my story, shared some of hers, and put us both in a comfortable and confident mindset as she walked us through the different warranty options we had. She also came out before we went back into her office to get an idea of what the car would be used for/what policies would fit my needs best. I'm a realtor and drive all over the metroplex basically every day, so that was very helpful for us to feel confident in her advice and counsel, knowing she knew the entire scenario and all of the applicable factors when getting us set up to finance the vehicle. Everyone at the dealership was friendly and attentive and I really can't thank Lachelle and Samantha enough for the phenomenal customer experience and care we felt every step of the way. They truly are the best and I'm so grateful to them both along with BMW of Dallas for helping us turn a terrible situation into a good one. Thank you thank you thank you!!!

    https://www.facebook.com/share/p/18BPtih2UY/?mibextid=wwXIfr…read more My wife hit a curb leaving the toll booth at medical city, it's a very small entrance/exit and when leaving after staying a full night with her father who's in hospice she bumped a curb. Long story short we took her BMW into @bmw.dallas and even though we have the wheel & tire insurance package they informed us after much discussion they would only pay 50% as full coverage only happens with a tire blow out, permanent tire air leak and or complete rim damage-replacement. I'm still in disbelief, my point is be sure you read the fine detail before paying for extra coverage!

    GivemetheVIN.com - Dallas, TX

    GivemetheVIN.com - Dallas, TX

    3.9
    (351 reviews)

    I was purchasing a new car so I wanted to sell my Ruby Red 2018 Mustang Ecoboost Premium with only…read more16,000 miles to use as down payment. Dealer trade in offers were around $16,000 up to $17,000. Blue Book trade in value was around $16,500 to $18,000. Blue Book Private Party price is around $19,000 - $20,000. We provided our own car loan company that was indepandant from the car dealer and the agent suggested trying givemethevin.com I wasn't too excited about the hastle of selling the car private party. So I called givemethevin.com on Monday 3/9/26 and had a nice conversation with Jennifer. She asked for information about the car and some photos of my car. After hanging up I was able to send her the information and within an hour of our first conversation she called me right back with an excellent offer and asked if I was interested. I was very happy and excited about the offer. Then she asked for some other sepcific pictures of the car and documents. Jennifer and I talked again on 3/10/26 she made an offer of $19,750, oh yeah! Selling it private party I was going to ask $20,000 and if it got desperate I would have gone down to $18,000. So $19,750 was way above my expectations. Finalizing the documentating was completed the same day with a plesant lady named Monica. I was given instructions on completing the documentation and on where to deliver the car (40 miles away) and made an appointment for delivery on 3/11/26. When I arrived there the man who did the intake inspection was nice to work with and he already had the $19,750 check in hand. That took around 20 minutes then they paid for an Uber Chevy Suburban to drive me home. Three pain free days and $19,750 from start to finish was an outstanding experiance and givemethevin.com is a very honest and classy operation. I recommend them to anyone. I wish that I had more cars to sell.

    we just sold our Hummer H2 and we can't say enough about the process, very helpful…read more from beginning to end, started on Thursday morning and Friday afternoon we dropped it off only 8 miles from home. They gave us what we asked for so ver happy. We will recommend them to everyone trying to sell their vehicle. Thank you

    Baez Towing - towing - Updated July 2026

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