I called Friday for a Timing Cover for my jeep engine (reman brand new). I asked if it was…read moreinspected and the answer was "of course they wouldn't inventory it if it wasn't". I called back a bit later as the price was over 2/3 of a brand new one and he said no "you can't find 'em anywhere". I said I was going to come take a look at it, it was already 4p.
Arrived at 4:30p on a Friday (open til 5p) and he was bitching about "well I guess I am not getting out of here at 4:30 now" to the other "customer" that was just throwing cash at him.
I asked to have the oil pump cover removed as this is where the damage was on mine and was significant and I wanted to check this one before putting it on a brand new engine... He pushed back some but went back and "buzzed" out the bolts" I heard two swear words that I thought maybe he busted a bolt on it (which had happened to mine also)
But he came out and put it on the counter. While I removed the drive and inspected the plate underneath, I asked if he knew how many miles the engine had that it was taken out of and he started pissing and moaning. "NO! What kind of question is that?? I sold the guy a motor, he brought his in, and I stripped it. WHO CARES?" After wiping off the grease it was rough and one VISIBLE pitted area was kind of scary. So I said "Thank you for pulling it but I don't want to put that in my car."
He THREW A SHIT FIT!!! He said "I knew you were gonna be a problem, all the questions! So you don't want it now??!! Never come back in here EVER again@ Waste my time on a Friday night!! NEVER COME BACK IN HERE!!!" I stamped back with "you said it was inspected and obviously not. His warranty/return policy is complete bullshit. If you are willing to SELL IT TO ME DEFECTIVE why would I have ANY reason to think you would honor it when I got it home and discovered it was even worse when I dug deeper!" $800 he wanted. Charge what you want but don't sell complete crap!!!
Warranties
Worried about getting the wrong part or a damaged part? Well you wont have to with us.
Inspection
****** BALONEY *******
Each part goes through a visual inspection and performance test to ensure proper fit and operation. To see our vehicle processing click here
Warranty Terms and Conditions
We offer a standard 90 day warranty on all mechanical parts. Electrical components are covered for 30 days and returns are subject to **exchange or credit only**.
We claim the right to review claims and may request photos or, for instances of engine or transmission problems, that we inspect the vehicle prior to resolution.
Returns may not be made on special body cuts or special order parts.
Engine Specific
- Engine warranties are limited to manufacturing defects in the block, heads, pistons, crankshafts, camshafts, rockers, and oil pumps.
- Any other accessory part such as switches, sensors, cables, electronics, belts, water pumps and manifolds are not covered under our warranty and are left on for convenience only.
- We strongly recommend replacing any gaskets, oil pan, intake and valve cover. These are also not covered by warranty.
Transmission Specific
- Due to the complexity of installing transmissions we will not cover any transmission that is not installed by a certified mechanic shop.
We cannot tell you if a part will fit any other year/make/model or application. The year and model of the vehicle or part listed on our web site is within a range of interchangeability and may not necessarily be the exact model and year as the part or vehicle that has been provided. If your part search result states the years/makes/models or other applications for a part, those are the only years/makes/models or other applications that we guarantee that the part will fit. It is the buyers responsibility to research and determine whether the item(s) will fit on other vehicles or work in other applications.
Restock Fee
25% Re-Stocking Fee and you pay for return shipping. We also don't refund the original shipping costs.
All warranties are null and void if:
-The vehicle is converted from a private passenger use to commercial or fleet use, or used for racing, off-road recreation or other competition use.
-Failure is caused by abuse, neglect, misuse, modification or improper installation.
-Failure is caused by using the part for applications not originally intended for by the manufacturer.