Outstanding experience with Duck and Cover Tactical. Spike's knowledge, professionalism, and…read moreattention to detail are second to none. As a veteran, he brings a level of experience, discipline, and real world expertise that you simply can't fake. What really stands out, though, is how much he genuinely cares about his customers - he goes well beyond what's expected to make sure you're taken care of and get exactly what you need. Knowledgeable, trustworthy, and committed to doing things right. I highly recommend Duck and Cover Tactical!

My husband and I visited this store for the first time and were surprised by how we were treated…read morebecause of the reviews. Upon arrival, we were buzzed in, which was fine. However, once inside, we were greeted by a dog before seeing any staff. Unsure of where to go, I called out for assistance. My husband has a very real fear of dogs due to a traumatic childhood experience in which he witnessed another child lose their life from a dog attack. Although the dog in the store appeared very friendly, my husband remained by the door, visibly uncomfortable, hoping the owner would call the dog back. Instead of recognizing my husband's fear, the owner became extremely hostile. He aggressively told my husband to "get the F out" and "F him," insisting the dog was a service animal. When I tried to explain and apologize, I was also cursed at and told to "get the F out" simply for trying to deescalate the situation. I was so shaken that I nearly had an anxiety attack. This is a business open to the public, and the owner should be more mindful that not everyone is comfortable around dogs. There are respectful ways to handle situations like this. A responsible business owner should be able to recognize and respond appropriately to a customer's fear, especially when it involves an animal. This experience was incredibly upsetting and, in my opinion, handled with zero professionalism or compassion. That's just my experience and perspective but I strongly advise others to approach with caution. If the owner feels offended, he may respond with unprofessional aggression.

Great shop. Great service. Nice folks in here. Made a purchase and got some ammo and everything…read morewent smooth. It's a great resource and prices are fair as well.

From the owner: Madera County CCW training - gun sales - defensive pistol rifle and shotgun instruction. custom…read moreholsters gun transfers - gunsmithing

Bill and Larry are great, I do all my firearm business here…read more I always end up chatting too much, friendly folks.

Probably the best FFL in the valley, everyone I have come into contact with has been personable and…read morefriendly. Highly recommend!!

Knowledgeable staff and helpful, not a lot of inventory but what they do have is quality stuff. I…read morerecommend making them your gun dealer, they also did some gunsmith work for me which turned out good

Very nice people. Not snooty like some gun shops in the area…read more They need a website linked to Facebook so they can post what guns just came in and what ammo they have. A number of other gun stores do this with great success!

I have came here several times to buy ammo and do the background checks for my Firearms and the…read moreservice has been outstanding!

absolute worst place to do business! Let their FFL expire after we ordered ammo from them so Rogers…read morewouldn't ship it. absolute idiot that is in charge of the FFL. then was a prick to my wife when they finally got their FFL renewed. Tried to charge her for another background check that FFL said we didn't have to pay. completely disrespectful to her and I. Finally told him they were worse to deal with then the DMV. He didn't like that and told me to get out of his store. What kind of gun shop lets their FFL expire? That tells you all you need to know about this laughable gun store! Treated like this after buying multiple guns here in the past too. My anger had nothing to do with paying the $5 background check and everything to do with how disrespectful he was to my wife and then me when I called him out on it. I now know why none of my law enforcement co workers or friends will do business here. After speaking to multiple Clovis PD and Fresno SO officers, they all had the same experience and said this place is a joke. Even a past employee said the manager was a complete a$$hole and that's why he left. They didn't even have a current License to sell firearms. We had to wait for them to get the correct paperwork just to have ammo shipped there. Manager Aaron is a complete idiot!

As a novice handgun owner, I am still learning about using my weapon and the basics of gun range…read moreetiquette. The staff in the office and on the range itself where incredibly welcoming and very gracious. A particular shout out needs to be given to the staff on range two on May 31 - Dillon, Devin, and John - who assisted me with my stance, my grip and my overall performance. It's been years since I took my last lesson and they helped me boost my confidence in a short period of time while making sure that I was safe. During my visit, I noticed how helpful they were to other groups of varying skill level with a variety of handguns and rifles. Although it is outside, I was comfortable under the shade during my range time I look forward to going back.

I enjoyed my time here. I came on my own and was met with respect and a lot of helpful advice on…read morehow to better my aim.

Came here early Tuesday morning. Jordan who was working the front counter was very polite and…read morehelpful. Hard to spot the shop at its location unless you are really looking. Will be returning soon, I had a wonderful experience with the employees and owner of the business. My suggestion is coming early to avoid heavy business traffic and avoid wait time.

Good shop. Went in to purchase something that others didn't have on hand. They gave me a great…read moreprice. Recommend

I went due to the had a rental of a hand gun I was interestedgin in buying. When I walked in, the…read moreshop was small, clean, and simple and I was greeted politely. The gentleman that helped me was patient since I am fairly new to the hoby which is obvious and he didn't make me feel uncomfortable which I have found many people treat you a certain way that almost embarrassss you. I liked that their forms were electronic though their policy of you can't rent unless you bring your firearm or a buddy to diminish the possibility of suicide. My guess is they probably had an incident at one point. It is their business so they can make policies of their choice. But what for those who do not have a"buddy" because all people in their life are against fire arms or if they are just coming into the world of ffirarms and are trying to find out what they like. It's like going to a car dealership and not test driving a car. Every one is different and with the amount of money you are going to spend you want to make sure you will enjoy and be able to handle your purchase. The lanes were clean and well maintained and swapping guns from their rental wall was simple and everyone who worked that day were polite and patient and gave recommendations and explained things clearly and in terms that I would understand. If I'm on that side of town and want to get some practice again I likely won't go because of their policy because that would mean I'd have to drive all the way back across town get my firearm and drive back instead of being able to just rent. Again their business their right to make what ever policies they like.

Great experience overall. The atmosphere had a chill, laid-back vibe, and the guys at the counter…read morewere super helpful and knowledgeable. Check-in was smooth, targets and ammo were handled quickly, and we were on the range in no time. The range itself is very cold, which I actually appreciated because it helped with sweaty hands. After a quick safety rundown, they let you do your thing. I really liked that they didn't hover or snoop around you, I was able to focus and shoot comfortably while staying safe. Solid experience from start to finish. Will definitely be back.

I want to start this review by highlighting the representative who helped me tremendously. His name…read morewas Hudson. At first, I got there and I didn't know my ass from my elbow. I walked in and immediately went to the firearm purchase lane. During the 5-10 minutes I sat there, nobody stopped me. It wasn't until I asked another associate who was in the ammo section if he could help me with ammo. He looked at me puzzled and said, "No." Of course I thought to myself, "Okay, maybe I should leave," but then he told me to go into the ammo line. Once I was in the ammo line, I didn't wait long before I was signaled over by another associate. This associate's name was Hudson. Long story short, we started chatting, developed a good rapport, and he ended up saving me a ton of money on range ammunition. What could have been a bad experience turned out to be a positive one, and like I said, I ended up going easy on my wallet, which was great. I highly recommend going to Sportsman's Warehouse for any ammunition or firearm needs, given the knowledge that Hudson had after speaking with him.

Gun counter and ammo are way to slow and unknowledgeable in general. typically a bad experience…read moreevery time in there. Today I went to get an item price matched, and they could not meet on in which I had several other items I was going to purchase as well, but due to the lack of customer service, I decided not to purchase anything. resulting in them missing out on a sale and a battery view. I do not recommend this business to anyone in Fresno. Go to Turner's or order online from somewhere else

Ended up purchasing a firearm through The Armory a couple months after my first visit! Process was…read morevery fast & easy. Very nice inventory on high quality firearms. Bought some ammunition on Bulk sale which is always nice! Fabian did a very well job preparing the firearm safety test, as well as the other nice gentleman who helped me out to purchase a firearm. (I forgot his name) Thank you Gentlemen, I will be back

I stopped by the Armory a couple of days ago to have some modifications made to my hand gun. The…read moretwo associates behind the counter were very helpful, while on the gun, the other one gave me a tour of the shop and explained a few things concerning ammo and Glock handguns. It only took them about 15 minutes to make the modifications. Jack Williamson