Great back massage from Cindy and Sophia. Sophia walked on back as requested and did great firm…read moremassage. Cindy had long even strokes with greater depth over time. A couple of satisfied customers.

My massage lady answered the phones while giving me a massage and even left a couple times during…read moremy session to tend to other things. The environment and people working there were very loud, yelling from one room to the other and hallway. Such a disappointment far from relaxing. Never will come back.

Interesting treatment of combined 30 minute moxibustion followed by a very relaxing effective 60…read moreminute deep tissue massage by Coco, including hot stones and hot oil. Place was clean and organized. My treatment was within an open space with drawn curtains. I would have preferred closed doors, but I commend these folks, who speak enough English, for running a business as best they can. For the affordability and results, I would recommend and plan to return again. And who doesn't like any excuse to eat and or shop in Chinatown afterwards?

Do not go. This place is not spa-like at all. I got the moxibustion. I laid on a warm table for 30…read moreminutes. Then they massaged me for 30 minutes, only while I laid face down. They abruptly interrupted to try and get you to get more services while they're massaging you. So, their friends come in... Loud talking, laughing and makeup. Lol. I thought I was I for a treat since I was in China Town!! Never again.

Very fishy place, many red flags! 1.doors are locked upon…read morearrival 2.they make you pay for the service AND TIP prior to your service which is weird 3. Zero English is spoken so you can't communicate your needs 4. Mini skirt hung in bathroom 5. Def something else besides massages happen here 6. Probably the worst massage I've ever gotten. I wouldn't even call it a massage.

Very clean place and comfortable table for a one hour deep tissue massage. Lola did a great job!read more

1- The place isn't nice. 2- The masseuse rubbed my manhood…read moreand was like, "Yes or no?" Aside from being inappropriate and illegal, it was also very uncomfortable to be touched inappropriately during a massage. 3- The language is a barrier there. 4- I don't know if women have the same experience, but I would be fearful for them if they do. I'm going to report this place for illegal behavior.

My partner & I went for acupuncture on Saturday afternoon for just general stiffness in our backs…read more The day after receiving treatment, his back is bruised and even more stiff, and my back is still stinging at the original area of concern, and now the pain radiates up my spine. I have received acupuncture before, and this is NOT common. On top of this, I found this place on Groupon, and I called to make an appointment, and they said they would not accept Groupon, but that they will honor the Groupon price in store. The price I was charged was $2 more than the Groupon price because I didn't have cash, only a card. Finally, after calling the business to report the issues, the "doctor " was only able to ask me to stop in on Friday so she can see what is going on. This doesn't solve anything's ng for us. This is a HUGE disappointment & complete waste of money.

I went for a massage because I had a very sore neck and shoulder. I had to pay in advance. After…read moregetting undressed and on the table, I asked her to concentrate on those areas. She told me to go a doctor, she only gives full Swedish massages. Again I asked her to skip my arms and legs, she refused to do it any way but hers way. It was a total waste of money.

Awesome massage.Definitely a clean, professional place .Catherine is excellent...U will be…read morecomfortable and glad U tried this place.2 thumb up!

I went to the spa location at the Hyatt Lodge in Oakbrook a nice little weekend stay cation with my…read morefamily. I booked along with a family friend a pedicure way above average pricing so the assumption being there would be more additional amenities than what would be offered at a typical nail salon. Upon arrival, found there was only 1 nail technician working so we sat and talked while the other was receiving the pedicure. I went last and the set up albeit clean was a regular set up, nothing yet warranting the $$$ price tag. After the basic pedicure was done we had to leave and the technician asked if I'd be able to stay longer to let the nails dry, when I asked if she had quick dry spray or a fan she said no. How does a pedicure cost $$$ and there are no additional measures to ensure the customer leaves with dry feet. We had dinner reservations so had to leave and was careful, however 30 minutes after leaving my toddler accidentally stepped on and smudged my big toe. When I contacted the salon to try and redo just the one singular toe the next day they said they wouldn't be able to, when I explained it was just 1 toe and would just need a polish correction they still would not accommodate. The technician was nice so please understand the low rating is purely on the business, their lack of accommodation, accountability and accessible materials to ensure that their services are completely dry before one leaves.

I came here when I was staying in the Westin Hotel where this spa is located. It was so convenient…read more- just right down the hall from me! Mandy was the sweetest scheduler on the phone, and booked me right away with Lisa. What a warm, bright energy! She totally pampered me to the hilt! My $120 facial was heavenly! Lisa's touch was warm and soothing, and she focused a lot on my skin. I flew here 2 days ago, and she noticed that I was dehydrated without me even telling her that. She's big on natural products, which I am totally on the same page with. I LOVED the French-origin, New York-based Naturopathica products that she used on me, and will even start using the Arnica Muscle Gel in my work as a massage therapist. She agreed with my Clarisonic ritual back home, too, which I was happy about. I definitely know when I'm being touched by someone with clear and loving energy, so I feel lucky to have gotten Lisa for my pampering today! After my facial, I got a $40 Mini Pedicure. Considering pedis are way cheaper in Los Angeles where I'm from, for me to say that the extra dollars here were well worth it says A LOT! My only regret is that my trip here is ending too soon for me to justify coming to Lisa again before I leave. She is a gem, and I only wish she was in Los Angeles!! Thank you Mandy for booking me with Lisa! And thank you Lisa, for making my trip here even more special!