Claudia's chair massage was fantastic. Perfect pressure and soft smooth soothing hands. Thank you!

Natalia did an awesome job!! Highly recommend for the gel manicure! They have a great selection of OPI colors! read more

Terminal Getaway Spa - Gel manicure - Massage Near Me - Chicago, Illinois

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I waited over 45 minutes and was next on their log, but they took someone else. Then lied to me and asked ( after they had given my slot away) when my flight left. I truly feel like this was racial profiling. Stay away unless you have hours to waste read more

Deirdre gave me a leg and foot massage - heaven! The place was clean, they took me right away, price was reasonable, all of it was a good experience. read more

Anthony provides an incredible massage. He definitely knows what he's doing. So methodical and effective. They have kneelers for a quick 10 minute to 30 minutes massage. Perfect way to reset your neck, shoulders, and back after a long flight. They are located a couple doors down from Garrett's popcorn, just past security at Terminal 3. read more

Terminal Getaway Spa - Anthony provides an incredible massage. They are located a couple doors down from Garrett's popcorn, just past security at Terminal 3. - Massage Near Me - Chicago, Illinois

Amazing service on my 4 hour layover!!! The ladies were great! Got a great massage and pedicure. Thank you

My previous experience with airport salon services has been abysmal, from exorbitant price to poor quality. The manicure I had today with Ana Tomas, however, was probably the most skilled manicure that I have had in my life, and expediently done. And for the airport, the prices were very reasonable. read more

Terminal Getaway Spa - Massage Near Me - Chicago, Illinois

Excellent massage. Great way to pass the wait in the airport. Would have gotten a pedicure too but there was not enough staff to accommodate my timeline. Do not go by the Yelp hours though. They are not correct. Yelp said the spa was closed, but it was open. read more

Excellent deep tissue massage with Galina. She hit all the right places, I had a particularly sore neck and some back stiffness. All I can say is wow- wonderful massage! The best way to spend your time at O,Hare Chicago is at the Spa. read more

Got a 20 min deep tissue on 8-17-21 evening. Good tech who did a fine job. They could use another so they can take more clients. But I was satisfied. Recommend. read more

Terminal Getaway Spa - Massage Near Me - Chicago, Illinois

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Elana did a great manicure! I stopped by the Spa by gate B12 on a whim, and lucked out that there weren't a lot of people waiting. I was able to be seated immediately, and had a very pleasant, efficient manicure. A perfect use of the extra time I had before my flight. I will definitely be back the next time I have extra time at O'Hare!! read more

Terminal Getaway Spa - Massage Near Me - Chicago, Illinois

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Nice quick 10 minute Swedish massage was perfect for my two hour layover. Joanne did great and made sure everything was clean before and after my massage. She also used a really nice smelling lotion. read more

Was in desperate need of a quick massage after navigating flight cancellations and zero sleep. It was a 30 minute chair massage but probably one of the best massages I've had. Massage therapist Ken knows his stuff. Well versed in his craft. Would definitely do this again when I come through this way. read more

HUBERT! THE BEST foot massage I've ever had - even better than my podiatrist office! Schedule it if you have a delayed flight! Highly recommend read more

Such a great idea with so much potential - after being delayed for seven hours on our latest flight a manicure sounded amazing. When I first walked by there was no one to greet me or help me make an appointment, after checking back 30 minutes later they had put up a sign that they wouldn't be doing any nail services that day due to staff shortage. Disappointing! Can't speak for the service itself read more

They sent me to the main location across from H1 from one of the others with a handprinted notice to get a facial at that location. When I arrived, the lady at the desk was, with lots of eye rolling and big sighs, telling another lady that she can't get her gel nails removed because, "We aren't allowed to do that." The lady was annoyed but left. So I walked up and politely asked the reception lady how she was to which she rolled her eyes again and shook her head. I then requested the next opening for a facial. Another sigh, "We don't do facials. We've never done facials." As I was turning to leave, I see their sign offering nail services and guess what? Their own sign sitting 2 inches from her hand had several gel services on it! To top it all off, as I was walking away another lady came in and asked how her day was...yet another giant sigh before telling the lady that no one ever asks HER about her day. Correction: although I was lead to believe facials were available at the main location, the handwritten notice stated Full Service Spa. It did not specify facials. read more

Terminal Getaway Spa - Don't go looking for the services they advertise! Or a smile! - Massage Near Me - Chicago, Illinois

Fantastic service, great gel pedicure and very accommodating. She also gave me good advice about managing my toe issues!

Worst massage ever. The guy wouldn't stop talking and he had a hangnail. It seemed as if he had never been trained as he did not really do a massage. All he did was run his hands over my body. Totally creepy. Avoind at all costs!!! read more

I was in dire need of a pedicure. It had been over a year since my last one and with traveling so much for work I wasn't able to fit it in. I'm flying today and decided to try out the spa at the airport and I'm so glad I did. My technician was amazing. She was kind, courteous and professional. Oryslava paid attention to detail and my toes came out awesome. I will definitely go back. Was so convenient and worth the price! read more

I can't recall the name of the man who gave me a 60 min massage, but it was honestly very skillful and helped my pain a LOT! I had low expectations for an airport but honestly it was really good. The room had a kind of gross part on the ceiling that looked dirty but was probably a prior leak and the room smelled a little musky. That made me uncomfortable at first and made me wonder about cleanliness but I inspected the table upon leaving and felt confident it was clean enough. Was thinking of removing a star for that but the massage itself should have gotten 6 stars so it evened out, lol. Of course a bit pricey but for the pain I was in it was worth it. Would recommend and would do it again!!!! read more

Each time I travel, I tend to find a spa at the airport. Usually I find "Xpress spa" but that was like 4 terminals away. I ran into Terminal Getaway Spa by chance at O'Hare airport in Chicago and I must say that I had one of the best massage experiences ever! From the moment I met the front desk lady, I was simply impressed by her knowledge and service to entice me to try a deep tissue massage. Mind you, I'm a hairstylist so I use my body A LOT and needed some extra pressure on my arms. I then met my massage therapist Angel... Now let me tell you about my main man Angel... this dude has MAGIC for hands! For a 20min chair massage, it felt like I was dipped in gold and like 40 pounds lighter afterwards. He figures out your body, then in a split second you just melt into an oasis. All in all, if you need a refreshing massage, go find this spot, sit in a chair, and turn treat yourself! read more

Terminal Getaway Spa - Massage Near Me - Chicago, Illinois

Great manicure from Nikki. She was a great pleasure to talk with, and delivered timely, fresh looking manicure during my layover at O'Hare. Thank you, miss! read more

I have had a not so great 24 hours of (what seems to be becoming more of a normal thing than not!) delays and rebookings. So here I sit in the Chicago O'Hare airport. With way too much time to kill. My bag actually making the flight that I missed! (Don't ask!) And so I walk the B terminal, and what I see is the Terminal Gateway Spa! Oh yeah! I have a wedding to go to, literally tomorrow. In California! So yes, back in the plane again it seems. And while I sit here in the Chicago airport with some time to kill...I'm gonna get me a pedi! They have a lovely setup, bench chairs with foot basins, mani stations and also a full array of massage. Cause let's face it, who doesn't need some personal care-time when traveling! I had a lovely lady, Irina, who was gentle and thorough. She asked me about water temperature which I appreciate as I tend to like it a bit cooler than most. She asked me about nail length, twice--before and after. It was a good experience that I would gladly repeat again, if I find myself with time to kill and toes in need! read more

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Or zero! So this place apparently closes at 7 pm and we reached there at 655 pm and signed in but we were told by the person working there that he is on his last client of the day and won't accept any more. It just so happens we were waiting for our next flight right in front of this SPA and to our bewilderment we saw him accepting another new client even when the time has crossed 7 pm! Biased? Racist? Prejudiced? Whatever you call it, do not go there to waste your money, time or dignity! Stay away! read more

came to try get two broken nails fixed at 3:30 pm before boarding my flight; the nail tech said it was only her working and no other appointments would be taken. they're supposed to close at 9:30 pm so why are you refusing me service at 3:30 pm?? ridiculous, unprofessional, rude and useless. don't come here. i don't usually write reviews whether my experience was bad or good but this was so bad that i felt compelled to write one. that's how bad the experience was read more

Fantastic 15 min deep tissue massage by Mreik! Lucky to have only a 5 min wait. Will be back the next time I'm at ORD...

BEST chair massage I have ever had! On of the best massage I have had anywhere! Thanks to Olga I am Out of pain and no headache!! Worth the time on layover!!! read more

I waited my turn and on seeing that no sanitary paper or tissue is used on the massage chair face cradle, I asked if such a tissue is used or if the vinyl face cradle gets sanitized some how.... The 'therapist' seemed very mad at my reasonable health-conscious question and loudly said "I just finished with that lady!" I told her I understood but thought it was reasonable to ask before I committed to how long a massage I wanted. She then loudly said "Sir, if you wanna come back here you can clean the chair!" Wow what a horrible attitude. I told her I'd pass on that. read more

Terminal Getaway Spa - Massage Near Me - Chicago, Illinois

Walked in for a massage, I waited about 5 minutes with no acknowledgment at all, but everyone was working on someone, so I thought I'd just wait until someone left and then try again. When I came back and asked for a 60 minute massage she snapped at me that I couldn't have it because they wouldn't be open that late, and offered no alternative...I gladly would have taken a 20 of 30 minute service but it was clear she didn't want to help me, so I left. read more

My flight was unexpectedly cancelled and the time was pushed back. My nails were quite a mess, so being able to get them done while I waited was perfect. I walked up and got in to see Irina right away. Irina was welcoming, friendly and she was fast! My manicure came out excellent! Great place to get your nails done when you are waiting for a flight, especially if there is a delay!! The spa is quiet and relaxing -- a good step away from the craziness and hustle and bustle of the airport! Stop by to see Irina for a manicure or pedicure!! Massages are also available to destress and relax!! FYI, the spa opens at 6:30AM and they're open til 9:30PM, 365 days of the year!! read more

Terminal Getaway Spa - Massage Near Me - Chicago, Illinois

Fantastic!! Vianney did my gel manicure. She took her time and was very thorough. Pricey, but that is an airport manicure for you (treat yo self!). Would definitely recommend this salon (location in front of gate H1,H2). read more

Terminal Getaway Spa - Massage Near Me - Chicago, Illinois

#RUDE For a spa designed for weary travelers, this place is anything but. I waked it and stood at the desk for at least 2 minutes while two of the masseuses talked socially to each other and a "receptionist" stayed playing with her nail polishes before even acknowledging me and never saying hello. I wasn't even able to get service because they refused to take off my dip nails even though it's the same process as removing gel. Good luck to anyone who pays an inflated price for horrible service. read more

I was early for a flight (for once) and passed this place on my way to my gate to get a quick manicure. Paid $25 up front, which seemed fair (photo below shows my nails after 5 days - still in good shape). The woman at the front desk (I assume a manager?) was very friendly and seemed to have a good rapport with the staff. Galena was my nail tech - she was LOVELY, easy to talk to and did a great job. OPI polish still in good shape after 5 days. Would go back if I'm in a pinch and/or have time to kill. read more

Terminal Getaway Spa - Massage Near Me - Chicago, Illinois

Had a massive two day travel delay at ORD. Typical. Was at the last gate and decided to look for spa services in terminal. They do have a mini back massage only location near the last gates but I thought a mani would be best for my next two weeks of work travel. Best decision I made that day. It was a Saturday around 3:30. The spa is airside by tsa. So it was a bit of walk back to front. I approached desk inquiring about availability for a mani. They have me a time to comeback which was only 10 minutes later. The manicurist was great. Two other clients were waiting on their nails to dry, and complying there was no hand dryer for regular polish. *take note. If you get a regular polish mani you'll prob have to use a dryer in the ladies or gents. My nails were a mess, so anything the manicurist could do would be better. She opened fresh opened packaged sanitized tools and got to work. Very thorough and gentle. No cuts or pain. Bonus. I ended up getting no chip gel because of the color, a vibrant turquoise. Even better decision because no extra drying necessary and the impending wear and tear of travel on said nails. This was probably one of the best manicures I have ever had. Polish was perfect. No messy cuticles or overlap, and it lasted for two weeks!!!! Fabulous!!! read more

Terminal Getaway Spa - First class mani!!! - Massage Near Me - Chicago, Illinois

My nail tech was Oryslava - she did a wonderful job on both my pedicure and gel manicure. She was very thorough in removing calluses and cleaning up the cuticles and she shaped my nails very nicely. Things I observed when I was there: -All customers, including massage clients, were taken, unless there was already someone ahead of them, in which case, they were offered a later appointment. -massage tables were wiped down each time after customer use -none of the staff talked poorly about clients -front desk staff was fine, everyone seemed nice and accommodating. I originally wanted just s manicure but changed my mind and asked if they could add on a pedicure - they were happy to do so, no complaints read more

Two weeks in a row, I have tried to get a thirty minute massage. I have been unsuccessful on both occasions. 1.) Either someone from shop is late, and everyone is standing around and complaining Or 2.) The next visit is late... Did I say they had only nail customers both times. In a time when every on-time paying customer counts... you should jump on the opportunity to service those people in front of you. Get excited. Don't have conversations that negatively has impact on your business and take care of the customer want service. read more

Bethany was amazing! I'd have given it 5 stars if it weren't for the grumpy manager on at the time. He was rude and not personable. Not one smile when o walked up to the counter. I said I'd leave my tip at the end (since I base it on the quality of the massage) and he acted like that was the craziest thing ever. I'll be back for Bethany but will try to bypass the front desk. read more

Came to the spa while having a layover in Chicago. I received the 30 minute deep tissue and my boyfriend received the 20 min. "Jet Leg" Foot and leg treatment in addition to a 10 min. Deep tissue. We were treated by Eric and Rick! Both were very professional and the massage was amazing! Would definitely recommend this to anyone flying in or out of O'hare. read more

Great experience and they were open on Christmas Day! I called ahead to reserve a pedicure. My technician Natalya was very skilled with great attention to detail. Would come back without hesitation for more nail services with her read more

Contrary to other reviews, the two ladies at the front desk were very nice. My nails were in an atrocious state after a 2 week vacation. 5 hour layover on the way home so decided to try this place out. Prices are high, but you're at the airport. I sprung for the deluxe manicure ($45) because it mentioned hand and arm massage. I got a super brief hand massage, no arm massage. My nails have rough patches on the ends from the filing. I'll need to redo since they are snagging on things. She nipped my cuticle and it took a while to stop bleeding. The color is nice. The lady doing my nails was very nice. With the deluxe you also get to pick a bottle of OPI polish to take home and you get a bottle of water. I wasn't expecting a lot, so I was fine with how things turned out (I've been nipped before at much pricier nail salons). read more

Terminal Getaway Spa - Before and after. Not super fabulous manicure but my nails look much better. - Massage Near Me - Chicago, Illinois