Hes serviced my AC unit twice, same day. Its needed fixed both times. He easily diagnosed the…read moreproblem and hasn't scammed me about the unit. Awesome business!

I actually got my central air in my home replaced at the end of 2019 am still so happy with the…read moreservice and price. Jeremiah was great. He offered me the exact same product offered by a large HVAC company around for $5000 less! The other company was charging me $5000 for their name alone. My tenants in my home have had no complaints since he switched my system out. I'm still so great dio for his reliability, responsiveness, affordability, and swiftness to take care of my needs in my rental property. Shop here!

Phenomenal service! I can't recommend Jeff and his team…read moreenough. They replaced our HVAC back in March With flawless service, fair prices and they were very respectful, prompt and diligent workers. But Jeff's Integrity is what took this service from great to phenomenal! We want to recommend him to every one we know. About 8 weeks after the HVAC was installed we had an unexpected issue arise and it ended up causing some damage, Jeff went above and beyond to make it right. With no complaint, with prompt service and making sure we knew that he cared about his work and his customers. I'm not sure I have ever received such amazing service. We will certainly be using this company for all our Hvac needs! & bonus that they are a veteran owned company! You won't regret choosing Airguard Mechanical for all your HVAC needs !

I do not know how to rate this service. When I contacted them in October November 24 Jeff came out…read moreand did a service maintenance contract. Service was excellent. Later that year I had a problem with the pressure switch that he replaced and again service was excellent. I've tried to contact them this year for a service agreement which I thought they would schedule automatically but I cannot get a return call from Robin. I did actually speak with Robin in mid to late November and she scheduled Jeff to come out on the 16th of December but he was a no-show. I've tried to call her three or four times but all I get is the answering machine. I've never tried so hard to do business with a company in my life, only to get shut down. They leave me no choice but to try to find another contractor. Good luck you guys.

They were friendly, had great communication, and brought pet treats with them. I recommend Klaus…read moreand all of his crew. We had our inside and outside units replaced fully by the home warranty company. Klaus made recommendations about changes I could make to my new plan to help minimize my out of pocket expense. I ended up paying hundreds for the service and that was it.

The most Unprofessional service ever. They are associated with American Home Shield who sends them…read moreout to do service calls. Today they came to my home when no one was home. His people went to all my doors, looked in every window and door. No Company T-shirt no company truck, and no card left on the door. Who does that in 2021? Unfortunately, AHS said he's all they got on the eastern shore so if you have a business be his competition. It can't be that difficult to be better. So AHS will lose my business.

Started doing business with Platinum Air in the mid-1990's when I needed to find another HVAC…read moreservice provider. Have not been disappointed since and have no intention of changing companies. Communication has been great and personnel have always been courteous and responsive. My HVAC system recently gave up the ghost on a Friday night, and I left a message with the office. Caren called me the next morning. Long story short, service personnel responded that weekend and six days later I had a new system completely installed at what I consider to be a reasonable price. Installation crew was competent, courteous, and kept me informed during the entire process. Couldn't ask for a better experience.

Platinum Heating and Air are excellent! Peyton and Zac (I hope I spelled it correctly) were…read moreabsolutely amazing! The removal and replacement installation of the AC and furnace was absolutely flawless. The technicians were so respectful of my mother recovering from a hospital stay, they worked quickly and as quietly as possible hardly knew they working as diligently as they were, very professional. The clean up was impressive also, not one ounce of trash or waste was left behind. Excellent job I highly recommend this company...the AC and furnace work beautifully. Thank you so much.

Paid $600 for a repair on Friday on a Rheem furnace. It is now late Monday - 3 days without heat in…read more35 degree weather. Called the 24 hour service number for 3 days - no response. Be very careful doing business with these guys.

Comfort Technology installed my new Carrier 3 Ton 27VNA0 Infinity Heat Pump. There were initial…read morewiring/communication issues, but they responded quickly and professionally. Special thanks to Lead Tech Tony Nelson and Senior Tech Scott Smith, who followed up thoroughly and resolved everything. The system now runs perfectly. Great customer service, honest technicians, and a solid team. Highly recommend!

Deshaun is a true professional. He knows his stuff and he knows how to put it to work. Very good at…read morediagnosing the issue, explaining it well, developing a list of needed repair items and giving the office what they needed to quickly procure the parts.

This whole ordeal started July 14th, and at the time of writing, it's August 3rd and nothing has…read morebeen fixed. I have a pregnant wife, a 3 year old, a dog, a cat, and an R-32 HVAC system, installed brand new in 2024, that is still under warranty. It's leaking refrigerant, causing both the air handler and condenser to build up with ice. I called Kearny and Son's and they had a tech out the next day. He confirmed the isue was related to a faulty component that would need to be replaced, and I was quoted for around $1600 in repairs. I wasn't given an exact date, but I was given a loose estimate of about a week to the installation. I also signed up for their membership since that would waive the $90 diagnostic fee, provide bi-annual maintenance on my system, and provide me two window AC units to use while I waited. I paid half up front. After a few days, I get a call from the office telling me that the part they needed wasn't in stock and that they'd need to order it, which would run me an addition $200. Fine. About a week later, I receive another call from the office telling me that the part has not arrived, the installation is delayed, and they no longer have an ETA. Now I'm frustrated because I feel like I was lied to. Why would they take on the job knowing it could take several weeks to even get the part? I ask the rep on the phone if I can have the name of the part and to cancel the order because I'd like to see if another company in the area has it in stock to help me sooner. Afterall, it's July, and I'm hot. The rep tried to tell me that it would be very unlikely for another company have the part in stock since they quote, "all go through the same vendor for parts". This response made no sense to me. I just wanted to see if someone else had the part sitting on a shelf somewhere. I wasn't trying to see if someone else could somehow order it quicker. Ultimately I think this was just the rep trying to dissaude me from going to a competitor. I also asked if they'd be willing to waive the $200 shipping fee for my troubles, to which the answer was essentially, "probably not but I'll ask". I called around to other HVAC servicing companies in the area, none of which had the part in stock, but who all agreed that it was strange Kearny and Son's would take on the job without having the necessary equipment in stock in the first place. Go figure. The next day I called the office back around 4pm to see what the verdict was on waiving the $200 shipping fee. The rep, who was the same woman I spoke with prior, told me that she hadn't actually asked yet. We ended the call, and maybe an hour later I got a call back telling me that the asnwer was no. The following week, the part finally arrived (~2wks since the initial appointment). The tech replaces the part and things seem to work. However, 3 days later, I see ice buildup on the machine again. I call to have emergency service, which I explicitly pay for. The tech tells me they're tied up but can probably come check it out between 12-1pm. The window passes and I'm not able to get in contact with the tech until almost 2pm. The tech tells me that he won't be able to get out until almost 8pm and that I should just call in the morning to have someone come out during normal business hours. The next morning I call shortly after they open. A new rep tells me that they can get someone to come out to me the following day, or if needed, today after business hours around 5pm. I get pretty upset and I give the rep a distillation of everything that's going on, hoping for some sympathy or understanding. The rep simply repeats herself, and I begrudgingly agree to have someone come out the same day after business hours. Before we end the call, I ask to see if the tech that they dispatch to my address can be the same one whose been servicing my system this whole time since he will already know what's going on. The rep on the phone, for whatever reason, feels it's appropriate to tell me that he's not available because his child is in the hospital, which I assume was meant to make me feel bad for getting upset. All in all, working with Kearny and Son's has been nothing short of a nightmare. It seems like they're really busy. I understand that I am not their only customer. What I don't understand is why they took on my case if they fundamentally lack the resources to help me. They took $1800 and 3 weeks of my life and I have no resolution. This is too much.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News

Excellent is the best way to describe the service! D T Electric was assigned to us by our home…read morewarranty to fix an electrical issue in our home office. The same day that we put in our claim, Darek was calling us to schedule an appointment for service. Talk about a good first impression. Usually, we have to wait until the next day for a callback. On the day of our appointment, he called ahead to notify us that he was on the way and gave a time of arrival. He arrived on time, was extremely knowledgeable, and explained the issue to my husband in detail. He worked efficiently and fix the problem quickly. He did such a great job! When we had another electrical issue, my husband requested D T Electric be sent by the home warranty again. As expected, Darek did an awesome job! His professionalism, expertise, and friendly demeanor will make him our go-to electrician from now on! Thank you for a wonderful experience!

The service was very thorough and very good. They took extra care hanging my crystal chandelier,…read moreand were very polite and wore masks which made me feel respected.