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    Backflow Tri-Cities

    5.0 (2 reviews)
    Closed 7:00 am - 4:30 pm

    Services - Backflow Tri-Cities

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

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    Perfection Plumbing

    Perfection Plumbing

    (1 review)

    Absolutely terrific experience! I had been looking for a quote to replace my 18 year old water…read moreheater. 3 other businesses insisted on setting up visits during the week to give me an "estimate"(sales pitch!), even though I had the exact model and specifications of what water heater I needed. Fernando wasted no time on a Saturday to give me an exact quote via Yelp and text, recognizing what model I wanted, and told me he could even install it that day! We arranged for the install on Sunday; Fernando worked in a tight space in the garage, and finished the install in less than the 3 hour time that he quoted, taking away the old water heater. Fernando was friendly, completely professional, communicated frequently, and listened to exactly what I had asked for- on a Sunday! Our family now has constant hot water, and I feel that we received a terrific value and service experience from Fernando and Perfection Plumbing! A++

    From the owner: Perfection Plumbing and Mechanical, Is LiCeNsEd AND BoNdEd…read more I've been in the industry since 2001, joined the UA in 2006. I've been involved in various different backgrounds of the piping industry from R and D sites in computer tech to hospitals and clinics, Residential and Schools, to heavy industrial and light industrial. Plumbing is an EXPERTISE of mine that I am proud to say has taken me 23 years to develop and I'm still learning everyday! I hope to be a part of your project I am extremely confident your satisfaction will be achieved.

    Right Now Heating and Air Conditioning

    Right Now Heating and Air Conditioning

    (3 reviews)

    Excellent experience !! Call telling me tech was 40 minutes away (which really helps). Dylan…read morearrived Prompt and proceeded with the complete inspections and very thorough. He explained in detail and gave all copies of the inspections and asked if I had any questions. This "Total Furnace Make Over" special for "Furnace Forgiveness Month"is amazing !! I highly recommend. Dylan is a super person and I will be doing business in the future. Thank You

    DO NOT USE THESE PEOPLE. I used Yakima not sure if it's the same office this is the only one…read moreavailable. The initial contact was quick. And that was the only positive about this whole interaction. I paid half the cost up front (per their requirement) red flag one. I was told it would be done in 2 days. That was first thing Monday morning 9/22/25. I hadn't heard from them and finally called back on Friday end of day 9/26/2025. I talked to 4 different people no one had any solid answers as to why I hadn't been contacted or why the part had not been ordered. I finally spoke to Derick to cancel a quote they wanted to give me about a new furnace. He was rude and upset I didn't want a quote. I informed him that if they couldn't even handle communication about a repair I sure wasn't going to give them anymore of my money for a furnace. He got upset and ended the call. I finally heard from a manager Monday afternoon 9/29 ensuring me she was handling it and I would hear from her daily until the repair was done. I never heard from her again. Finally Wednesday end of day 10/1/2025 they called to schedule the repair, I informed them I worked at 11 am and they said they couldn't guarantee the time frame and I would have to have more time available. The part they were replacing is a plug in part - picture of connectors follow. Literally takes 5 minutes to replace. They wouldn't do a first call of the day for me even though it had been almost 2 weeks on a two day service and said I would have to just wait to get the repair done until I had a day off. Which then takes it into week 3 with no repair and me without heat. I asked for an itemized bill/quote of the cost of repair which they refused to give. They said they only give overall costs and refuse to give an itemized bill. So they want almost a $1000 for two limit switches and ten minutes of work.

    Backflow Tri-Cities - backflowservices - Updated May 2026

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