Good prices good help good choices go with what you want forget style go with comfort had what we…read moreneeded very very nice employees Don't use the restroom was horrible horrible gross

Love this store. Great communication and service. I definitely recommend this place if you're…read morelooking for fashionable clothes at good prices.

This is the most reliable one-stop shop for women's fashion. Despite being a busy location, it's…read morealways neat, organized with kind employees. My go-to section is always the shoes, as all guests are courteous of each other within the small aisles and the deals are unbeatable. For example, I found these OC sneakers that are never on sale! They have a good selection of Sam Edelman and Jeffrey Campbell, which is surprising as those are recent bestsellers at Nordstrom's and typically wouldn't get passed down to clearance. Though I've been coming to this location for years, the employee I spoke to really motivated me to write this. The kindest older woman checked me out, immediately curious about my purchase because she needed shoe recommendations. It felt like she genuinely cared about my opinion and was happy to have a conversation. In retail, you know this is far and few. She assured me about the return policy when I asked about it and helped me quickly locate my rewards. I unfortunately cannot remember her name, but if it helps, she said she has an upcoming knee surgery, which I wished her the best on her recovery. She made my night.

Hadn't been here in ages and I'm thrilled that it was much cleaner & better organized than before-…read moreyay! Needed a bag charm with a nice pull thing on it. They had lots- and many on deep discount! I grabbed a cute pink heart one for less than $6- wow! 2 sales associates on the floor greeted me and asked if they could help, and the young man at checkout was super nice.

On our way out of town, we need to stop in to do an exchange of three big and tall button down,…read moresemi casual shirts for my husband. The service was excellent and very attentive! Perfect timing too because many of the shirts that were short sleeve were 50% off and definitely a great value. This store is one of the very few that carries 3XLT at a good price. If you've never been to the store or haven't been in quite a while, do yourself a favor and just go!

Service was very attentive. I only give this 4 stars because of the limited inventory...go online…read morefor a huge selection. Good value for larger sizes. I thought it was closed because the front windows were so dark.

My fiancé made an appointment for a fitting at 1pm. We walked in on time, and were standing behind…read moreanother couple. After a bit someone came and asked all of us in line how they could help, we told them we had an appointment for a fitting and the employee led the entirety of the line to the rental section (even though we weren't wanting a rental; as our first time ever being here, we didn't know this is where we were going). We waited in line to be helped, somehow ending up 3rd in the rental line. After waiting for a bit the couple in front of us left (guess they got tired of waiting?), and eventually it was our turn. The gentleman that helped us was wonderful and helped answer our questions and get my fiancé fitted. Biggest problem: as were were waiting I glanced around the store and there were 5 employees standing together talking/chatting. The two employees working the rental station were working their butts off to help the 4 people in that line while the others were just chatting. It seemed they just wanted to push the work off on someone else so they could talk and/or play on their phones.

I truly cannot imagine that any customer service or sales training of the sort is being conducted…read morehere - besides one guy actually saying hello and asking if I needed any help while assisting others. I walked in to look at a back up white dress shirt for my wedding on 10/3. Yes, I have may have broad shoulders and might not look like a extra slim when wearing a t-shirt, but those are the only styles that are tapered enough to not look extremely boxy around the torso. As I am looking in the extra slim area of the store, a lady comes over without even saying hello and says "uhh those are extra slim. We have slim and classic over here." Interesting way of greeting a customer for sure.. I let her know that I have been measured and have nice shirts from past events, but I wanted something else in case my current custom shirt was not in good shape after dry-cleaning, and I have recently been measured at Michael's where I got my suit. She stated that she was going to get a slim for me to try on (NOT extra slim like I was looking for or that I wanted). I go back and wait for her to bring out shirts that have obviously been tried on by others and she says, "I brought you a classic fit too in case that doesn't work." Well, the slim did not work AT ALL. It legitimately looked like an XXXL on me. Either she picked the wrong shirt, or their fitting is abhorrent - with that being said, she did not bring what I ACTUALLY asked for which was extra slim. I obviously did not try on the classic fit, and simply walked out. The lesson learned is that there is no reason to shop here unless you absolutely need something TOMORROW and off the rack with no tailoring is your only option. There are too many great choices around the city that will care about the customer's experience and provide them with options that actually make sense.

TJs OVPK is very organized, no clutter or misplacement of merchandise.. ya know items dropped off…read morein a spot not of like things. You see most employees working at stocking, reorganizing. As a law abiding paying customer, I feel like shopping is really strangling. The heightened stronghold to prevent thefts is inconvenient and personal. I swear every purse had a theft device. And you can't take it in the dressing room. I know, the rule isn't new. Specifically shopping for bras and every single bra was held to the plastic hanger with the plastic tag pin.. so upon needing to try them on.. there were 6, she had to cut one off. I appreciated the sales clerk's patience and time in doing it even with my "I can't believe this necessary face". I understand. It's just unfortunate for the need. Still found what we needed and didn't need, spontaneously opportunistic shopper here! And well hey, got spend those rewards earned!

The dressing room lady who ever was working 12/18/25 around 9:30 we asked if we can use the…read moredressing room and she's like close at 9:30 and shrugged her shoulders. Didn't have a lot of items! I get it the holidays but jeeez no sh**

I've been going to this Nordstrom location for most of my life. If memory serves it opened sometime…read morein the late 90s or early aughts, and I have tons of memories shopping here in high school. Sometime around the year 2000 I feel like department stores in general sort of started turning downhill and no longer had the pizazz they used to carry in the 90s, Nordstrom however, seemed to move with the times and remain classy and elegant. I always loved coming here to go back to school shopping back in the early 2000s and honestly I'm happy to report that not a lot has changed (in a good way). This is still the best place to park and walk into Oak Park Mall, hands down. Nordstrom is still pristine, clean, and has this really nice scent to it? I don't know if that's nostalgia playing games on me from my HS days but it just feels nice to shop here. On the day I walked in recently I was on a mission to visit H&M to pick up some back to school staples for my 1st grader, but thought I'd check out the kids section here first just in case there was a steal on some mini boden or something. Their kids area is packed with adorable clothes, and while I did see some decent deals on the sale rack everything was a bit pricey for my regular back to school haul so I continued on to H&M. All that being said though, I still enjoyed shopping here and seeing what they had. It had been a long time since I'd taken the time to peruse at Nordstrom and I'll be back - it's still probably the best department store in the metro!

Nordstrom has the largest selection of bras in KC! Size 30…read moreband through 48 band IN STORE! A cup - N Cup (11D'S) IN STORE! Brands include B'Temptd, Natori, Fantasie, Free People Intimately, Elomi, Chantelle, Savage Fenty and Wacoal. Honeylove in Bras and Shapewear up to 3X or 44G.

I'm overall a fan of H&M and this location is no exception. In my 20s this was a mainstay for cute…read moreclothes at a decent price, and now that I have kids, I've discovered their children's section is amazing for value and fashion for the little ones as well. I recently stopped into this location and found some nice back to school staples for my 1st grader and thought that they overall had a decent selection with some really great deals on the clearance rack. My only complaint is that they didn't have any of the k pop stuff I was hoping to find for my saja boy obsessed kiddo, but overall it was still a nice visit and I'll return.

I like the great pricing (even better with email offers) from this Swedish clothier. The men's…read moreclothing is fashionable, but the quality can be hit or miss. The sales people don't pressure me, so I feel comfortable browsing, and trying on items to find the right fit. Very nice!

The Eddie Bauer at the Oak Park Mall closed for good around Christmas 2025! The one at the Legends…read moreis still there.

You know, mall retail stores might not be as dead as I thought they were. This place was poppin' a…read moreweek before all the Black Friday nonsense. I had to return some jeans that I'd ordered online and were too big. The last thing I wanted to do on a lazy Sunday was drive way out to the mall and do this, but despite my curmudgeon attitude, this was easy peasy. The store is loaded with goodies and sales and the staff was very helpful along the way. I efficiently tried on the new size, scurried back to the register and even got signed up for a rewards card that saved me an extra ten percent. Not too shabby, ended up getting a deeper discount than if scored online. Look as a busy parent, I'm not going to drive all the way out here often but it's good to know that it's available and helpful if I have any issues with my online orders.

I went into this store to return an item and I had the worst experience ever. While I was returning…read moremy item the manager kept urging me to shop for more clothes. She was so rude and made me feel bad for returning the clothes. I felt so uncomfortable. I won't be returning to this location anytime soon.

Had the worst customer experience ever with a manager at this location tonight. Will never be…read morereturning to this store.