This office is now known as " Creekside endodontics." I was sent here by the VA for a root canal…read more Communications was very good considering my appointment. They wanted me to come in on February 2, but I couldn't make it that day, they were able to get me in the very next day.
The first person I saw, was Lisa in the front office. Very friendly, very helpful, she had me fill out the forms on a computer, instead of the old-fashioned on paper. If I had any questions, she was right there to answer them for me.
Doctor Wong's assistant, Vanessa, then came to take me back to the room. I was nervous as heck, but she was very understanding. We did the x-rays, and then I was taken back to the treatment room. I asked if nitrous oxide was available, because I was extremely nervous. I've always been a little "Denta - phobic." she checked, but unfortunately, it wasn't covered by the VA. Fortunately, I had my phone with music on it.
Dr. Wong comes in, and explains exactly what's going to happen, he could tell I was extremely nervous, but again, he was very understanding and very patient. He made sure I was totally numbed up. When I got into the chair, they not only gave me a pillow under my legs, but they also gave me one for my head. They made sure I was very comfortable. I put on some easy listening, music, my hearing aids, have a Bluetooth so I could listen to the music, and they went to work.
The procedure went extremely well. He told me that I would be in the chair for about an hour, but it didn't seem like that at all. I must've actually fallen asleep in the chair, it went so well. Fortunately, they gave me a bite block, so I didn't have to worry about my mouth closing. Lol.
Before I knew it, we were done. The doctor explained the aftercare to me, they gave me a sheet of paper on what to expect, and I was out the door. I was in the office for a total of about two hours, but again it didn't seem like that at all. Everybody was friendly, helpful, patient, and understanding. If the VA sends me in for another treatment, I hope they send me here again. Thank you!