The week would not be complete without a big shout out to the guys at Rt 102. Last Saturday my…read moreTelluride lost the serpentine on East Street in Lenox. I was able to coast down Rt 7 into Lee, where i parked in the Big-Y lot. A search for auto repairs led me to highly- rated Rt 102 Auto Sales and Repairs. I called them Monday morning and was able to drive the mile to their shop. They were on the case at once and were able to get new parts and make the repair within two days. They saved our vacation with customer-oriented care and repair. I recommend them without reservation!

Peter and his staff do an excellent job . My first time here and they treated me like I had been…read moregoing there for years. I had to get to Boston and they went out of their way to make sure I was able to . I definitely will be going back there . Very satisfied .

Apex ceases to impress me with the level of service and care. They go above and beyond with caring…read morefor your car and are highly communicative. I will be a lifelong customer.

I was a loyal customer at Apex for five years until today. I asked Bob to check my engine light and…read morewhen he saw that I had gotten my oil changed somewhere else, he rescinded his offer to let me borrow a loaner for my tire change scheduled for next week. He then proceeded to aggressively ream me out for letting another mechanic change my oil. It was very controlling and creepy. His volatile and controlling behavior was shocking and made me hope that he does not treat his loved ones and his employees in this abusive way. I choose self preservation and am staying far away from this guy. Hope he finds some help. He certainly can't seem to keep his demons at bay.

Good company. reliable towing and servicing Some towing…read moreoperators are a bit rude but not as bad as the local AAA . Would recommend !

Driving through, heat shield started dragging. They were kind enough to look at it and fix it…read moreright away and we were back on the road.

John is an honest auto mechanic, well trained and curtiouse. He will go to great lengths to repair.read more

We are so indebted to John, owner of Troy's Garage. Driving down I90 through a snowstorm, we…read morepulled into town to take some noisy ice off our truck camper. Exiting from a quick trip inside, the camper lock malfunctioned, locking us out. Sadly, the key fob including the truck key was left inside, and we were completely stuck! We were beyond grateful to find John and hear that he was willing to drive over and see what he could do. We were assuming he would drill through the lock, but he had an ingenious approach that got us in and didn't damage anything. What a kind, smart, thoughtful person! Turns out we loved the town too and hope to find our way back there. Thank you, John!

What a great place! They took my car in at a moments notice. Removed a nail that had been stuck in…read morethe tire and patched it. All this happened within an hour of arriving, so grateful. Also, they were very kind and had coffee and magazines in the waiting area:) my trip can continue on now!! Thank you

I always grow suspicious when an establishment has a perfect (5)***** stars reviews, however after…read moreusing Ford's Auto Repairs, talking to the owner Mike Ford and explaining the urgency of getting my wife's Ford Fusion repaired rather sooner then later because we were form out of state, and must return back to work, I completely understand the outstanding results of this shop in obtaining such an amazing status. the repair was done in timely fashion with the upmost professionalism one can render, not to mention at a very fair and reasonable cost. i give this wonderful gem a 10 stars if I could. Thank you Mike and the whole team for being such a great part of your town.

Decided that rather than buying a new car, I'd have Precision Autocraft "clean up" the exterior of…read moremy car. Remove dents, major scratches, replace the rear bumper. They did a phenomenal job... my car (a 2019 Subaru) looks brand new. Better than I expected and I had high expectations. HIGHLY recommend them.

I have been a customer here for nearly 20 years now. As a small business owner myself I appreciate…read morethis being a family business. I have had most of my vehicles here at some point or another for either collision, scratches or rust issues. I have always been treated with courtesy. Quotes come promptly and repairs are always done on time and as quoted in a very professional manner. They know their trade and I have never had any issues with any work they have done. I highly recommend them to anyone.

This is by far the worst Toyota dealership experience I have had in 26 years as a Toyota customer,…read moreand I have been to many. I came in for a simple replacement key for my RAV4. Three months later, I still do not have one, and I am still waiting on a refund check. Here is what happened: They programmed a new key, handed it to me, and I discovered right there in the parking lot that the remote did not work. When I pointed this out, they explained it away as a "bad key," which means they charged me for a key they knew was defective. They promised to reorder it and call me. They did not call. Two months passed before I finally scheduled another appointment. I drove in and was told they could not program anything because their internet was down and I would need to reschedule. They said they would call me. They did not. Then, on the day of the rescheduled appointment, they called to say the replacement key still had not arrived due to a FedEx delay. At no point in this entire ordeal did anyone from the office follow up as promised. Every single time, I had to call them. When I raised my frustration, staff were dismissive and deflected responsibility. One person casually mentioned that "70% of new keys can fail," as if that were an acceptable explanation for the situation. I finally gave up and canceled everything. They said a refund check was on its way. Two months later, no check, no call. The incompetence here runs from top to bottom, including management. I would not recommend this dealership to anyone.

Was just there. They have about 2 new Rav 4's and a ton of trucks. No new vehicles in stock. No…read moresalesmen came around to help us. This is the thing at dealerships now - just a bunch of guys staring at computers and they don't even turn their heads when you walk in. I guess why bother if there's nothing to sell?

I dropped my daughter's car off in the morning to be assessed for a problemthay was preventing it…read morefrom being inspected. By 10.28 am we had a detailed list of the tests that were performed with an exact breakdown of time, cost, and GET THIS....PICTURES. Yup, they attached pictures of each issue they need to fix and described each in detail. You then got to go through the proposed project and approve what you want to be done and what you want to hold off on. I'm from a small town and I certainly have never seen this before and was impressed. Yes, it is expensive but one can expect that when you have a foreign car. No one goes into purchasing a foreign car thinking it will be cheap to fix if something goes wrong so we were not surprised at all by the cost. In fact they did come in a little bit lower than my husband and I anticipated. All in all, we would highly recommend this auto repair shop and will be happy to return to get our car taken care of by them.

Owner has a bad attitude and doesn't want to do real mechanic work because he knows he over charges…read morefor everything and doesn't want people coming back calling him an a hole because it isn't fixed right. Just wants to service the upper class demographic so prices are hardly questioned. If you want to pay $150 for a $15 dollar part that takes literally 3 minutes to install, then this is the place for you.