The BACB has no working phone number or email address for employment verification. I am a former employee of the BACB. I worked there for 2 years (2020-2021) and I have now been offered a new job, but am in danger of losing the offer because my new employer has not been able to verify my employment at the BACB. They have been trying for 2 weeks to reach someone at the BACB, to no avail. read more

As a parent I made a request report a BCBA for fraud. This BCBA still has her license after it was confirmed fraud. There is no way for me to contact a person to discuss this with. It's a disgrace there is no customer service or ways to report when these people work with a vulnerable population. read more

Great staff at the testing centers. However, the website is the slowest, most horrible experience I have ever gone through on the internet.

These reviews are very sad for anyone considering the field and/or service. There are several comments that I agree with on the transparency and the ability to contact a live person and/or receive responses in a timely manner. Please and I implore you, BACB, to make the website more user friendly and to be able to connect with for the future respectability of this field which helps so many. read more

BACB has the worst customer service. I have called and left numerous messages requesting a call back and nobody ever returns my call. There are no emails on the website for me to email a person and the system you have in place for questions seems unmanned as nobody ever responds. read more

This is a total waste of time. The BACB makes you jump through several ridiculous hoops in their BCBA program of taking several courses offered by various institutions leading to the behavior analyst certificate but only to end in disaster. Of course they caveat that most people will not pass their exam and subsequent exam takers will do even worse. Their programming is filled with hair splitting definitions and arcane usages. Yet the unwitting trainee faithfully completes the coursework and internships with high marks, leading one to think that one has a good chance of passing. Notwithstanding you study like they ask and follow the regimen. There are some test preparation programs out there, eager to continually pull you in to take their refresher prep courses. Some of these prep programs tell you to study like a crazy person. Others say just relax and avoid red herrings. We must be crazy to act like a crazy person or to be lulled into a false sense of complacency. In the end, the result is the same. We think it is really all about the money. BACB endorses certain institutions which charge tuition and fees. When completed, the BACB charge fees for checking your eligibility, fees for taking each exam, and test centers charge their own fees as well. The test prep programs also charge their own fees. And none of this comes cheap. You only have two years at a time to pass and if not, then you need to reply for consideration and usually have to take more coursework, resulting in racking up more bills. On top of all this, the BACB periodically changes their admissions rules. So that by 2022, there will be yet an additional set of hoops to jump. We asked why do this and make it more difficult, especially when there is a low passage rate. The response indicated is to keep it competitive. But we think it's to be exclusionary and to keep it for certain populations to have jurisdiction and control over others in the behavior analyst market. Very sad. Pathetic. Moreover, there is no evidence-based proof that a BCBA will necessarily yield better behavioral intervention results than other methodologies for the populations targeted to be served. You are better off going for your doctorate degree instead. There you will gain more prestige as well as a better bump in pay scale. Our company has dropped the BACB related programs from further consideration in training our employees. And our employees have found the doctorate degree path to be a much better option. We think you will too. read more