Baby's Sweet Beginnings is a great resource for anyone expecting or with a new baby. I took a breastfeeding class here during the COVID-19 pandemic, so it was online. Polly, the IBCLC and shop owner made sure we knew what to do and also knew when/how to get in touch and get help if we needed it once our babies arrived. My baby arrived and I in fact did need help from someone experienced!! We got there and our baby had made a big mess of herself on the car ride over. Polly had a changing table set up for us to use and I was able to weigh my baby before and after she ate to determine how much milk she was actually "transferring." Polly helped us determine what could be making breastfeeding difficult and worked with us to make sure it would work! We walked away with a care plan and I felt empowered. I still have 3 more follow up visits that were also included in the first consultation. It was a great resource AND IT WAS COVERED BY MY HEALTH INSURANCE! I didn't have to try and figure anything out, I just brought my health insurance card with me and Polly and Mary Jo took care of everything. I can't recommend Baby's Sweet Beginnings enough. read more

I had a great experience today. I recently decided to try and breastfeed and my insurance suggested Baby's Sweet Beginnings as an authorized store to get a breast pump. The associate walked me through the different pumps and what my insurance covered. read more

I got my pump here and it was a great experience. They looked up my insurance and told me how much it would cover, then walked me through all the options and the differences between them. I got the Spectra S1 and loved it. Very helpful and quick! read more

Polly and the team at BSB have been a huge blessing to my family and me. After my daughter was born I sought help for a consistently painful latch. Polly was the only lactation consultant I could find in the area who was willing to meet with me in person. That has made a huge difference! She's been so willing to walk me through my many questions and encourage me when I've often felt like giving up on breastfeeding. I know we wouldn't have stuck with breastfeeding this long were it not for her support! Highly recommend you look into Baby's Sweet Beginnings for all your breastfeeding questions and needs! read more

when I was 2 weeks postpartum, I took my daughter to Baby's Sweet Beginnings Breastfeeding&Maternity Boutique because she was not latching. In my distress, I called Polly, the owner of BSB and a certified IBCLC, who was very sympathetic. Admittedly, she was the first medical professional to express much empathy in regards to my plight with breastfeeding. She told me to bring my daughter and we would figure it out. The reviews of BSB were excellent and I was happy to have found someone who seemed so well versed with breastfeeding. Upon our first visit, I mentioned that I was wondering if my daughter had a tongue or a lip tie because she was falling off my breast frequently. Polly stated she simply had a high palate but no ties and that I should nurse using a nipple shield and wean her off of it, as soon as possible. I proceeding to do that. Breastfeeding remained uncomfortable but I thought maybe that's just how things were going to be for us. When my daughter was nine months old, breastfeeding went from uncomfortable to painful. Because she was otherwise thriving and gaining weight, I figured maybe it was my occasionally pumping that was causing the pain. When she turned a year old, my right nipple split and bled. That's when I decided this could no longer be ignored. To be completely transparent - throughout this, I ignored my own pain. I relied on the information that Polly gave me and told myself that she had given my daughter a thorough examination so the "problem" had to be with me. I positioned my daughter differently, I used lanolin to heal abrasions and hoped for the best. As the pain became unbearable, I decided to get a second opinion. I visited another IBCLC in our area, who shocked me. She had me place my daughter on my lap, as she placed (gloved) fingers in her mouth and tugged. I asked her what she was doing and she guided me through the examination. Polly had never, ever completed an examination of my daughter this way. The second IBCLC diagnosed my daughter with both a lip and tongue tie. I felt very defeated because I had been told by Polly that no ties were present. I was then informed that at the time I visited Polly, she was not certified to make that determination. Polly should never have given me guidance about ties. At this time, my daughter was no longer a baby so a simple revision for the tie was not possible. I received her diagnosis in December of 2019 and have since continued to breastfeed through pain. Most recently, it has become excruciating. More painful than ever before. Because she has her ties, she does not have full oral function. This has caused an array of issues, from sleep apnea to her swollen adenoids and tonsils to painful breastfeeding. When the pain became excruciating, I decided to call Polly to let her know what had occurred. I had not wanted to place this call but I really wanted to talk with her to ensure she exercised due diligence in the future. I was not angry with her but I was sad. This misdiagnosis has had serious implications for my child. I placed this call a few days ago and I am still shocked at how she treated me. I called her (calmly) and stated that my daughter's misdiagnosis was causing issues and I wanted to talk with her to let her know to please be mindful moving forward. Polly proceeded to place blame with my daughter's pediatrician. Then she told me "I have been doing this for 20 years," and "I didn't give her an aggressive examination because I didn't want to cause an aversion," when I then said, "but you said she had no ties and as a first time mom, I took your word for it. If she was in need of additional examination later on, why did you not inform me of that?" Polly said, "I don't know what you want me to say." I didn't want her to say anything other than, "I apologize." As I type this, my nipple is infected. I am considering weaning my daughter because of the pain. She is slated to have invasive surgeries to reverse her ties. She has both physical therapy, craniosacral therapy and therapy with a speech pathologist to address the consequences of this misdiagnosis. We have to complete myotherapy to build up her facial muscles and jaw. Don't get me wrong - I have a happy, healthy child and in the grand scheme of things, it could be so much worse. But it still feels very defeating to me, that this is where we are at. I am hoping to push through the infection and pain. I expressed this to Polly, as she continued to minimize my concerns and as she basically blamed me for all of this and said that my daughter's diagnosis came from a "competitor" so she wouldn't trust it. To make matters worse, Polly ended our call by hanging up on me. She did this three days ago and never called back to apologize, which is part of why I am writing this review today. I just wonder how many moms were told their babies had no ties when that wasn't accurate. read more

Momming ain't easy, but Baby Sweet Beginnings is here to help you. This small business is your go to place for nursing. They are owned by a lactation consultant and have a 24/7 support line. They sell all of the necessities for nursing and some fun extras. They also offer classes. I stop in often to weigh my daughter and everyone who works there is very nice. Pregnant women and mom's with babies should all know that this resource is available. read more

I've been coming to bsb for just over 2 1/2 years but feel like I've known Polly forever! Polly and the staff are so helpful and caring. There is also an awesome selection of great nursing and baby/mommy items at the store and they are always bringing in new and fun things. I love checking in ever month to see what's new! Bring the baby in for a weight and feed and visit with Polly or Karen or who ever is working and check out the store, you'll leave so happy! She also sells my FAVORITE nursing bras and is the only us retailer of them which is pretty cool. If you want to know what's the up and coming thing in nursing go to bsb! But you also get the years of experience from Polly of and staff too! I can't say enough great things about Baby's Sweet Beginnings read more

Love this place! Truly caring staff. Went there after both of my children were born. Amazing products, wonderful support! Highly recommend! read more

Polly is a lifesaver! I absolutely cannot recommend her or her staff more highly. I initially experienced so many feeding issues with my oldest son, and she was able to help us through it. Without lolly I would have given up. She is so supportive and sensitive to needs of mommy and baby!! Please, if you make the decision to nurse your little one and experience any discomfort, go see Polly! She is the best! read more

Excellent. Polly and her staff are truly outstanding. I can't say enough. I have called with so many lactation questions at all hours of the night, confusion about pumps, nursing apparel even insurance questions yet she is always super knowledgeable and friendly. She literally has it all. I have had 2 kids in this area and she has helped me seamlessly and successfully nurse both of them while going back to work. I live in the city and drive past closer stores to BSB for the personal attention and excellent support. So thank you from the bottom of my full baby's belly. read more

Very helpful staff. Polly is the owner and is a breastfeeding expert. She can help get you through anything! She is very reasonable. I love her products, great variety of baby stuff. The classes are great too. read more

I couldn't be happier with my experiences with Polly and BSB! Owned and operated by an IBCLC so the products and services are truly the best for you and baby. From an incredible selection of only the highest rated products, to a fantastic array of classes for moms and families, to a 24/7 phone line where new moms can call at any time day or night to get knowledgable advice, to the best customer service I have ever experienced. I'm so glad I found this place and you will be too! read more

Baby's Sweet Beginnings is a Blessing to this community. This is a wonderful place for new and expecting parents. Great classes, good prices and a very caring staff. The owner spent a long time with us helping us to understand what we would need for our baby. No extra un-needed items, just the everyday important stuff. It was nice to chat and get to know her. Her business does a lot of fund raising and out-reach to the community. They really have a good thing going there. It was a pleasure to find this business. They are people who really do care about their customers! read more