very rude attitude, also want to charge 3% credit card fee, when check out, while didn't notify in the beginning. According to Senate Bill 478, California businesses are required to disclose the total price for goods and services upfront. read more

Today I heard terrible noise coming from the underbody of the car. Realized yesterday when I was hangry for viet food downtown sj, I accidentally hit a cement divider while trying to find parking. Called around today and Mo was the only one willing to take a walk in. Went during my lunch time and was able to get the problem zip tied. Also realized the whole center piece ripped out and needed to replaced. Was able to have Mo research the part and give me call when it is ready to be installed. Awesome. Not only was Mo very genuine, he didn't charge me at all today but he also offered me a snack and water, knowing I was on my lunch break. He also told me some great advice to get my transmission covered under warranty due to a leak, which Acura never mentioned before. Thank you for taking care of me today Mo, you the man. read more

Babylon Auto - Auto Repair Near Me - Santa Clara, California

I am in utter disbelief. I dropped off my beloved BMW M3 to get a brake light error and some squealing near the engine checked out. When I came to pick it up the next day, I discovered a massive scratch on my hood. When I brought it to the owner's attention, he said he would cover the cost of the repair to make it right. So I took the car to a (reputable) body shop to see what my options were. They were generous enough to try polishing it out at no cost. Unfortunately the scratches were too deep and I was told my only option to completely get rid of the scratches was to repaint the whole hood. When I went back to Babylon Auto, the owner then offered to take my car to a nearby shop to get the scratches polished out. I asked him how that would help when I had literally just gotten back from a shop that had tried just that. He refused to pay for a paint job. When I explained to him how this was unfair to me as a customer to come in with a perfectly good hood and leave with a messed up one and that I'd be leaving an (honest) review of what transpired, he pointed at the sky and yelled at me something about being "unfair to him and unfair to God" for "threatening him". I came in with some minor issues and, not only did the issues not get fixed, I left with a jacked up hood. Beware. read more

Babylon Auto - Came in with a brake light warning, left with major scratches - Auto Repair Near Me - Santa Clara, California

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Best auto service I've ever received, I can't recommend this shop any more! Had a busted ballast that needed to be replaced and got quotes from multiple other shops priced at $700+. Moe did a free diagnostic test for me and replaced my ballast for half the price. Took it in on Wednesday afternoon and picked it up Thursday morning. He does phenomenal work, is very responsive, and super reasonably priced. Please come get serviced here you will not be disappointed. He's the best!!! read more

Six plus years later, I'm still bringing my car to Babylon Auto! Mo has maintained his professionalism & kindness. He is fair & very quick to respond. Thank you Mo! read more

They provide fast turnaround and reliable service at reasonable price. A few months ago, I was driving my friend's car and it suddenly stopped in a middle of the road (luckily it was early morning, not many of cars were on the street and didn't drive too far away from my home). After I pushed the car aside with some help. I yelped which auto care would be my best choice to diagnose/repair the problem. Based on the high reviews, I picked Babylon, and I'm glad I did! It only took them a day from diagnosed to finish repair + oil change with reasonable price too! (I did check around their price). I recommend them to one of my friend who needs auto care and he's a happy customer too. Babylon become my go to place for all auto care needs. read more

Didn't even get a chance to take my car in to get checked out, I called ahead of time to try and get a quote on how much a wheel alignment would cost(a service that is claimed to be offered in their site). Whomever answered the phone answered in a very deadpan voice and with just a flat "yes". No introduction, nothing to indicate that I'm actually calling an auto shop. When I told him that I was trying to get an estimate he then claimed that they don't do alignments. I'm a bit annoyed because I don't know why they would claim to offer a service on their site but then not actually do it. And even then I wouldn't be as annoyed if whomever I talked to wasn't just so.. rude. As someone who works in the service industry I know how important it is to keep a positive demeanor to attract and keep customers coming. I don't know who I spoke to on the phone which I unfortunate, but I really hope it's not the manager of this establishment. Overall I was hoping to take my car here because of all the overwhelming positive reviews, yet my experience was bad from just a phone call. read more

Babylon Auto - Here on their site it says they offer wheel alignment - Auto Repair Near Me - Santa Clara, California

Moe at Babylon auto is extremely considerate with outstanding customer service!! I walked in as the shop opened asking for assistance with my 2017 VW GTI that wouldn't start. He walked a couple blocks with me to the car and did an assessment then walked back to the shop and brought more equipment to help diagnose the issue. Once he identified it, he took the car and fixed it within a couple hours. Replacing the battery and ensuring we received a warranty on the battery, he was very thoughtful and hard working through the entire process. Moe and Babylon Auto have great customer service and value. The shop is highly recommended and we will definitely go back if we run into trouble again. read more

I called about getting quite a bit of work done on my Tacoma. Mo was extremely patient, helpful and communicative throughout the entire process leading up to the job and during. Friendly, polite and will definitely come back. read more

This review is WAY overdue! We initially found this place through Yelp and read all of their raving reviews. Our family has been coming to Babylon for over a year now, and want to recognize Mo and his wonderful team! Mo always provides estimates before hand, and is always so helpful and professional. I have nothing but amazing things to say about this business, their team members, and most importantly, their work! I would definitely recommend and will definitely return for any auto body work needed! read more

As it has been previously stated by many other satisfied customer, Mo is going to give you honest advice when it comes to what the problem is with your vehicle. My vehicle was assessed and I was provided with several options on costs to do the repair. I found that helpful in making a decision on what to do. I was referred by a family member who also has gotten excellent service from Babylon Auto. I will be back. Thanks Mo! read more

Incredibly reasonable and honest. I had an oil pan gasket leak that was diagnosed, and Babylon Auto waived the fee when fixing the problem. They even gave a warranty on the part and drove my car around to make sure it was running fine. I'll definitely be coming here again instead of the dealership! read more

Very rare finding a great shop as this! Just moved from Georgia and I wanted to have some parts installed on my car. Went over to dealership & they quoted me $900 for LABOR ONLY which was only installing sway bars. Very simple job. Decided to stop by Babylon Auto & I'm glad I did! Charged me exactly 1hr which was a 85% difference in cost! Had a great chat and got to learn more about the city etc. overall 10/10. Definitely will be returning here for any car service. read more

Babylon Auto - Sway Bar Installed. (Blue bar) - Auto Repair Near Me - Santa Clara, California

Great experience! Nice guy, he had it fixed in one day, and fairly priced. Would recommend.

Great service, quick respond, and valuable price. I Will be back and recommend it to other friends.

Been going to the shop for two years and recommended a couple friends there too. Muhammad is very responsible and the mechanics there is good at his craft too. Their shop is a big relief on my unreliable bmw. They have the best price in town and will take care of your wallet. read more

Mohammed is without question the most honest and dedicated mechanic I have had the pleasure of working with. We brought our Acura MDX to him that was making a strange rattling sound. He patiently looked at it thoroughly, before even getting in the car and taking it on a drive to further ascertain the issue. Finally, he figured out the source of the problem, and fixed it without any fuss. He didn't even charge for service, since he said it was an easy fix. Incredible in this day and age to receive such levels of honesty, professionalism, expertise, and courtesy. Will definitely be using him in the future for all automotive issues, can genuinely say we trust him, and cannot recommend him more to anyone else. read more

This guy is no good. I took my car in for an engine overheating issue, which seemed to be caused by a coolant leak. Turns out that's what it was, and he managed to fix it ($850, with a few other minor maintenance things done at the same time) - car has been running fine since. BUT, in the process of fixing it, he also managed to disable my engine temperature gauge, which is to say that the temp needle was pegged at the bottom (coldest) and wouldn't budge from there. So, I took the car back in to get that fixed, and he fixed it. Obviously, it was inconvenient for me to have the take the car in a second time when it should have been good to go the first time. Worst part is, he tried to charge me $250 to fix the temp gauge! I told him no way - it's his fault that it broke in the first place. He was pretty argumentative about it, but eventually let me go without paying, as he should have. He never even quoted me on that repair before doing it, which is technically required by California law. Oh and one last thing - I also asked him to fix a broken electrical wire in my trunk that controls the trunk "pop" opening function. Basically, what needed to happen was for him to remove an old pin from a connector, put a new pin on the wire, and stick it back into the connector. But instead, he decided to be lazy and just solder the frayed wire onto the old pin. Sure enough, that connection broke within about a week. Now I'm back to a trunk that doesn't work, plus a damaged connector that's melted from where he tried to solder it. Seriously, don't take your car in here. read more

Best Value especially if you are looking for an install of your aftermarket products. They performed a difficult replacement of rusted out breaks and rotors within 4 hours! They even hooked it up with an oil and transmission fluid change! I will be going back for my other auto repair needs in the future. read more

First came to get an oil change, have been a loyal customer since. Some services done have been alignment, brake fluid, transmission fluid, brake pad and rotors, AC.... Have all been quality repairs and experiences. read more

Quoted me through here on yelp - Best price by far. My AC compressor was completely blown I provided my own part and was looking for good priced labor because I was getting crazy quotes of like 950+ at some other places. Including freon, my installation was almost half of that. 100% would come back dropped car off at 11 am got it around 3-4 pm that day! read more

I have a 2014 Toyota Camry and wanted to do a transmission fluid change. Mo was super responsive and was able to get me an appointment the next day. Mo charges less than most of the mechanics in the area and the work was done within an hour and a half with good quality. The service is great and he will clarify any doubt or questions regarding the service. I would recommend this place for automotive services. read more

I have received the best service here. The team is very responsive when I have a question. The prices are extremely reasonable and the work is done to our satisfaction each time. I would recommend Babylon automotive to anyone who is looking to get any car they need fixed in a timely manner and work that is well done. read more

Always happy with my oil change here. Very quick and got $5 discount last time I was there. read more

Wow where do I begin. The service and knowledge is nothing short of excellent. My car started shaking while on the freeway and I found this place nearby and decided to stop by. The staff was able to take me immediately, diagnosed the issue and found that there was water in my engine causing the car shake, which got in from a car detailing I got a month ago. The owner went to pick up new parts for me and replaced them for a very low fee (I checked online) and resolved the issue quickly with great service. I highly recommend this shop and I will be back for any auto issues. read more

The services I requested were an oil change and getting my tail light fixed. I contacted Mohammad for a same-day appointment and he responded really fast to my request. When I arrived, Mohammad was very pleasant and friendly, drove my car in himself, and then worked to fix my car as soon as possible. My car is doing great and the cost for everything was exactly what Mohammad said it would be when I contacted him. I'll definitely be going there again for future car fixes! read more

Great service and value, in and out in 20 min for a flat tire $25 on our Lexus. Thanks Mohammed!

moe was really easy to work with and was super attentive/caring. I really appreciated how fast he responds and texted me regularly on updates. highly recommend if you're in need to get your car repaired read more

I went to this place a while back (about three months ago) for an oil change. While there I heard a lady ask if they could fix her window whatever the cost. Big mistake! She literally left it open for the mechanics to charge up to their will. They charged her double of what the job was worth and it only took them 15 minutes to fix, one mechanic asked "How much should I charge?" to what the manager said, "charge her double of what you normally would." As they did this they were also changing my oil. They were not that friendly. They lost the screws that go under my car to hold the splash shield. While driving back to my hometown, the splash shield started dragging for 25 miles. I had to drive slow and for a quick fix use zip ties. My fiance also took his car to get checked, they wanted to charge him 3x the amount of what the work costed. He went somewhere else and he was charged under $100. Never going back to this place again. read more

BEWARE if you are a women or fem presenting, this shop is ridiculously close to my house so I came in trying to get my oil changed, tune up and my brakes changed and they totally over priced me, told me I couldn't get it cheaper anywhere else then when I was leaving told me they could do it for $100 less... needless to say I went somewhere else for nearly half the price they were trying to charge me, just wanted to leave this review and hopefully save a lot of other people their time and money. PLUS I didn't even need brakes after all but of course they didn't care when they checked and wanted to charge me for brakes anyways..... I have nothing to gain from this review just trying to be helpful for others in the future come at your own risk if you have the money to waste this is a great place to go! read more

Got me in two days after I called for an oil change and service on my car. Excellent service.

Was very glad that I found this repair place! I called and was able to take my car in asap! Very quick and helpful! The owner was so helpful in finding my light and then repairing it quickly! Will definitely be coming back if anything else happens!! read more

Babylon Auto - Fixed light - Auto Repair Near Me - Santa Clara, California

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*re-upload after accidentally erased* They tried to scam me. Sexist? Wouldnt be the first such mechanics I've met. Kept my car much longer than they said, didnt update me as they said they would. Eventually quoted me for a $700 repair I didnt need. I had a gut feeling it was BS so I got a second opinion who confirmed it was absolutely a scam. He tightened a hose in about 30 seconds, problem fixed, no charge. Turn out I didnt need to replace the whole system because it had problems here and there and blah blah blah. Even if you dont think you would be scammed, just on principle I wouldnt suggest anyone go. It is not ok to support a business that does this. *edit* WOAH SEXIST. CHECK OUT THE OTHER ONE STAR REVIEWS FROM WOMEN. PLEASE DO NOT SUPPORT SEXISM OR SCAMS read more

Well done. I will recommend Mohammed and his workers to my friends. They did find the problem with in couple of minutes. Highly recommend this car shop read more

Took our Subaru to Babylon for a wheel related issue. Ali and his staff were professional and courteous. Their quote was excellent and the car was done within 4 hours. I will be bringing the car back to Babylon. Thank you Ali! read more

Maliki relieved all my stresses when was able to tow my car out of my garage while AAA couldn't. He was very responsive to texts and was able to fix all of my car problems. I'm very happy with the service. read more

I needed an oil change done and other places were trying to overcharge and take advantage of me. Mo had time for me right away and didn't take long at all. I will definitely be back to get other work done on my car read more

I went here to fix my drive side mirror. I requested a quote via Yelp and the response was quick. Dropped my car for 1 day and got my mirror repaired. Pretty efficient store. read more

This was my first visit here. It was only for an oil change, but the price was reasonable and the service was ver good. The owner, Mo, is a very nice guy. I will definitely go back. read more

The best service I have ever had on auto came from Mohammad. I was stranded with my car not starting and it was Saturday evening. I called Mohammed and he came to rescue within short period of time. He not only help fixed but also was able to describe the root cause of the problem and made recommendations about how to prevent such subsequently. Mohammed has great understanding of auto and incredibly transparent, genuine and flexible. I strongly recommend him for any of your auto repairs and services. read more