This review is meant for the owner/management specifically but whatever, the public should see it too. I told myself I was not going to leave a review but hours later I'm still upset. I have been so excited to bring my dad to this place bc we have a love for this kind of food and atmosphere. I haven't been here in a couple years but I remembered the service being great. The man who seems to be the owner is one to come around to the tables and check on you. Love it! (Normally) today was an absolute dud. Our server was terrible. He ignored us for almost the entirety of the time. When I arrived at 1, the restaurant was very filled and obviously busy. I get how it is being in the weeds, trust me. But this guy would go 20 mins without even making eye contact to bring water, fresh pita, check on us in any manner.. to the point that when he finally did bring us two waters with lemon, we ordered a cold app sampler and he rushed me through it then ignored me for almost 20 mins again! When he finally came to check on us.. i was still being patient but the restaurant had emptied out by now.. I had to ask for a water refill, my dad wanted salt (was never brought to us in the 30 mins after), we asked for a fresh pita bread bc our app sampler was mostly all dips and he only gave us one for two people over a twenty min span. MEANWHILE ... I'm watching the booth next to us being waited on hand and foot. "Table 6" how do I know it's table six? Bc im literally watching every pita coming out be demanded by the owner to go straight to that booth .. who arrived AFTER I did lmao.. I thought my dad and I deserved even half of that service. This could have been our new spot to eat and catch up! I will say the food is delicious. But after waiting almost 30 mins to even try to give our server our entree order .. I watched three tables served their food before us. Meanwhile the booth next to us is still getting endless pita and dish after dish delivered to their table. You know, the people that arrived five mins after?? Anyway, the thing that really broke me was that I got the attention of the server for the booth next to us and asked if we could pleaseee get another pita bc we asked for one like 15 prior and it looked like our server forgot and wouldn't make eye contact still. Note: I said "hey, I'm so sorry but could you see that we get a pita? We asked for one so long ago!" When I tell you our server brought the fresh pita over five mins later and basically threw it from three feet away into the basket without a word or any eye contact at all... the disrespect was so uncalled for. I've been in the weeds. I get it. This man was not in the weeds anymore. I'm a very patient customer and usually have to calm my dad down about service. I was appalled. The owner finally makes his way over and I knew I was going to tell him about the service but we had been there so long and all that had happened before just made us lose our appetite and want to get out. He is taken aback that I want to cancel our entree order. (I even felt bad cancelling bc we had ordered it maybe atleast 10-15 mins ago) he sends our server back to ask us "oh you're cancelling, why?" And I begin to tell him when the owner comes back with a kitchen order receipt saying we only ordered less than five mins ago. Just bc your terrible server put the order in only a few mins prior, does not mean that's when we actually ordered it. They make the next five mins so awkward doubling down on the time thing and insisting on giving the entree order to us no charge. We decline it multiple times. He still brings it out in a Togo box. None the f*ing less, I still had my dad leave a tip. Beyond disappointed in this place that I've literally told sooo many people to try out. read more