Would you pay over $60 for this flower arrangement? Never will I ever use Busse & Rieck again ! I…read moredid not know that Tholen's bought them out. I am so disappointed in this arrangement especially since I specifically requested the flowers be purple. But "pink carnations" ~ give me a break! Granted, it's pretty & the recipient loves it (which is the main thing) ~ but I feel like I got ripped. I called to express my disappointment in a very friendly manner ~ but the manager Julie didn't even apologize. She turned it on me saying I didn't order it correctly. Oh boy ‍‍ Not the way a manager should respond!

We had a death in our family and I have been working with Cindy at Busse & Rieck remotely from Los…read moreAngeles to send items in honor of our family member. The level of customer service was incredible, so caring and the attention to detail was amazing. Her willingness to send pictures and options, her patience, her upbeat attitude, this is old school customer care, which is rare these days! This is the best customer service experience that I have had in over a decade. Above and beyond! I will use Busse & Rieck again for sure! Thank you, Cindy for going the extra mile to take care of our order! I truly appreciate you and all that you did. And thank you as well for the delivery confirmation today. Awesome customer service!

8.29.23 Johnson's…read moreGreenhouses created an over-the-top arrangement for my best friend's passing. It exceeded my expectations. Kim, the vendor I spoke with, patiently listened to my detailed instructions, added her creative touch and created a tastefully unique tribute. She sent me updates and a photo of the final fresh flower design. The standing floral composition fully complimented the sentiment of the solemn occasion. I would use them again and hope not for the same reason. Tim B. Denver, CO

My brother unexpectedly passed away late last week. Due to my physical distance from my family in…read moreIllinois, I ordered flowers from a business in Manteno that seemingly had a great name. Long story short, my order was canceled 2 hours prior to when the flowers were to have been delivered to the mortuary for my brother's services. I immediately contacted Johnson's Greenhouses and spoke with Kim. After sharing my story and need for help, Kim reassured me that she could deliver a beautiful arrangement by 12:30 pm, in time for my brother's service. I cannot thank Kim enough. The arrangement was beautiful, in tribute to my brother. With gratitude- Marcia

Would give zero stars if I could. Completely over priced for what they had. Some plants exactly the…read moresame at Lowe's and those were less than half the price. A lot of dried up and wilted plants as well. No one was around to even ask a question. Will never return here.

The day prior to our wedding, the floral shop we ordered from closed with zero prior notification…read more We were panicked and in a hurry to get a bouquet and boutonnières. Although the florist was no longer at Tholens', the ladies working called around everywhere trying to help us out. We appreciated that so much, thank you! Also, the wax melts smell amazing and they had some pretty neat stuff!

OK so aggravated right now stopped by on Valentine's Day to pick up some valentines for my…read moredaughters didn't want anything big and extravagant just something little and sweet they told me to come back because it wasn't a big enough order for them so we came back today and now I have to come back tomorrow because they don't have anything premade I wish they told me this on Valentine's Day because then I wouldn't even bothered just buyer beware when you go to edible arrangements they don't always say what they mean! Only gave them one star because you can't give them anything less

most wonderful staff you can have the staff really cares and they most definitely make a person…read morefeel loved

Decent selection of flowers, fair pricing…read more Layout could be improved and made more customer friendly, but overall a good experience.

Fast delivery and beautiful bouquet just like I I wanted it. The person love the bouquet. They were…read morehelpful in helping me choose the right color flowers for the occasion. Thanks to Pablo for helping me choose the right arrangement to this special person. I highly recommend this place.

I called Rocio's at 10 PM for an emergency bouquet of flowers to be sent to my friend the next day…read more When I called, I was expecting to just leave a message, and have my call returned the next day. However I got a call back from Pablo almost immediately and he took my order. #wayment!?!? Not only did he take my order but he made some stellar recommendations that ultimately made my friend feel a little less down. I also thought that it was wonderful that I could give him a price point and he was able to customize my bouquet based on that. He delivered the flowers within the timeframe I asked. Point blank, I won't use any other florist for any of my flower needs. The customer service was so on point!!! Pablo even threw in some extra roses for me. I'm happy to have found another minority business to support!!! Thank you Rocio's!