I used Hearts and Flowers to send a plant to a friend. Since I don't live in the area, the person I…read morespoke with texted pictures of various plant baskets to me so I could see them and choose the one to my liking. The plant basket I selected was absolutely beautiful...to the point that my friend called the florist after she received it to let them know how much she loved it and that she would use them in the future. I found their prices to be reasonable and I would definitely use Hearts and Flowers again!

We chose Hearts & Flowers for our wedding and could not be more pleased with what Connie put…read moretogether! I came to her with a messy pinterest board and less than two months to go and she was able to carry out my vision perfectly. Day of, Connie effortlessly handled a surprise thunderstorm and got our ceremony decor moved indoors with seconds to spare. My only regret is not investing more in bouquet preservation!!!

Patties Floral goes above and beyond! Pattie provided such high quality products and the customer…read moreservices was great ! I will totally recommend her anytime !

This woman has an eye for style and an imagination with no end!! She has always met my expectations…read moreand then exceeded them for the 15+years I have used her! Her arrangements are perfectly balanced with height, color and class! I'm always at awe with her creations! Every homecoming, prom, graduation, funeral and wedding for my family was perfectly mastered by her and I'm so thankful that I found a florist that I know I can rely on for stunning work flawless precision, flowers that are fresh and bright and budget friendly! (little overhead she works out of her home so we get the savings!!) She is the only florist I would ever trust to make arrangements for my family!! I'm so glad I found this little gem! See her awesome work and prices and you will be amazed as well!

Service was very friendly and helpful…read more The young lady on the phone had to deal with me being an indecisive customer. The recipients loved their designer choice arrangements and all I needed to do was indicated a leading color theme for each.

I don't think my flower arrangement was made fresh. I picked it up on Saturday, June 27th. The…read morearrangement looked good on that day but 3 days later the flowers were all dying.

Waiter for months after calling, texting and going into the store for a quote to have them do…read moreseasonal porch planters. That should have been my first clue- lack of customer service and follow up. Finally got a quote of 175-200 for a planter and was told it would most likely be less. I received a text from owner, saying after plants were installed, my total was $540! I was told prior I would get a say or input on design choices when they were planted- the women came while I was gone, which is fine, but prior to that no options were given. Just a price- which I did approve. When I asked why this was so high I was told Two hours for labor and additional taxes. Really? My ring door bell shows she was here less than 20 min. I should have been informed there would be add ons (labor, taxes) during the quote. That would be the professional business and honest thing to do. Clearly the owner does not value my business because I was told to bring the plants back and leave them back the back door. What a waste of my time. Do not recommend this business for poor customer service and appreciation. Shame

Beaucoup of love for BoKAY!…read more My husband came home with an early Valentine's bouquet that is stunning - just a bit different and total quality. I had walked by their new studio earlier in the year and was blown away by the modern and unique way they arranged the flowers. I highly recommend this florist if you are looking for something high quality and original. And if you are a husband looking to really make your wife happy, remember this review and thank me later for the bliss in your house.

I received flowers and they are beautiful and amazing. Truly brightened my day. Thank you!read more

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

Beautiful and fresh flowers sent to my friend. They exceeded what I had imagined. Delivery was…read moreright on time. Driver even called me to let me nobody answered. She was in shower..lol. I will definitely order from them again! They take pride in their arrangements!! Thanks You!!

they took great care of me. told them what I wanted and they delivered. check em out if you're in…read morethe area

Losing my husband so suddenly was heartbreaking, and as a young widow, I found myself facing so…read moremany difficult decisions during an incredibly overwhelming time. From the moment I met with Kim to select flowers for his funeral, she showed genuine kindness, compassion, and understanding, making one of those difficult decisions feel effortless. Every arrangement was absolutely breathtaking, thoughtfully designed, and beautifully crafted. The flowers continued to bring beauty and comfort to our home for more than two weeks afterward. The numerous arrangements delivered from family and friends were equally stunning. During one of the most difficult times in my life, Kim's kindness and the beauty of her work meant more than words can express. I cannot recommend this florist highly enough. Their exceptional artistry, attention to detail, and genuine compassion set them apart. Whether celebrating life's happiest moments or honoring someone you love, I would trust Kim and her team without hesitation. They are truly extraordinary.

The people at this establishment did such a great job on my husband's wreath for his memorial. They…read moredid it up in red, white & blue & everyone how beautiful it was. Kim & the staff couldn't have been any nicer & gave great suggestions. Highly recommend!!

Bad ratings I like people who are honest and on time with no hassle. These days that is had to find…read morebut possible

Couldnt be happier with the service. Fresh and beautiful flowers, also delivered the same day!!read more

This place was super great. Helped me last minute and made me a beautiful bouquet! The roses…read moresmelled so nice. Chefs kiss.

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.