Plant/Flower sympathy arrangement for wake was far beyond my expectations. Beautiful, healthy and…read morethey added special touches. I ordered online (always makes me anxious). A staff member called to discuss ideas. Awesome across the board. Thank you! Highly recommend!

Birthday flowers sent to my 86-year-old mother were in terrible shape. She did not want me to know…read morehow bad they were. She went into the shop with the flowers to show them and was treated poorly. I ordered the premier to make sure they were full and beautiful only to find out they were very old flowers, brown and wilted and not full at all. I will never order flowers there again, not because of the flowers but how they treated an elderly woman. Shameful!

Patties Floral goes above and beyond! Pattie provided such high quality products and the customer…read moreservices was great ! I will totally recommend her anytime !

This woman has an eye for style and an imagination with no end!! She has always met my expectations…read moreand then exceeded them for the 15+years I have used her! Her arrangements are perfectly balanced with height, color and class! I'm always at awe with her creations! Every homecoming, prom, graduation, funeral and wedding for my family was perfectly mastered by her and I'm so thankful that I found a florist that I know I can rely on for stunning work flawless precision, flowers that are fresh and bright and budget friendly! (little overhead she works out of her home so we get the savings!!) She is the only florist I would ever trust to make arrangements for my family!! I'm so glad I found this little gem! See her awesome work and prices and you will be amazed as well!

Service was very friendly and helpful…read more The young lady on the phone had to deal with me being an indecisive customer. The recipients loved their designer choice arrangements and all I needed to do was indicated a leading color theme for each.

very terrible customer service, the old lady is so rude! Prices are insane as well, she wanted to…read morecharge me $200 for 25 roses!

Waiter for months after calling, texting and going into the store for a quote to have them do…read moreseasonal porch planters. That should have been my first clue- lack of customer service and follow up. Finally got a quote of 175-200 for a planter and was told it would most likely be less. I received a text from owner, saying after plants were installed, my total was $540! I was told prior I would get a say or input on design choices when they were planted- the women came while I was gone, which is fine, but prior to that no options were given. Just a price- which I did approve. When I asked why this was so high I was told Two hours for labor and additional taxes. Really? My ring door bell shows she was here less than 20 min. I should have been informed there would be add ons (labor, taxes) during the quote. That would be the professional business and honest thing to do. Clearly the owner does not value my business because I was told to bring the plants back and leave them back the back door. What a waste of my time. Do not recommend this business for poor customer service and appreciation. Shame

Beaucoup of love for BoKAY!…read more My husband came home with an early Valentine's bouquet that is stunning - just a bit different and total quality. I had walked by their new studio earlier in the year and was blown away by the modern and unique way they arranged the flowers. I highly recommend this florist if you are looking for something high quality and original. And if you are a husband looking to really make your wife happy, remember this review and thank me later for the bliss in your house.

I needed a floral arrangement for a funeral and my go to florist had retired. I found The Flower…read moreCottage on the funeral homes site and thought I would give them a try. I call on Saturday morning needing this arrangement for the next day. I wasn't expecting much being so last minute. I called the store to ask if I came in right away if they could make something for. I was told yes so I went right away. I was shown a book with several choices but I had done some research and had found a table arrangement I really liked. It had a statue in the center also to have as a keepsake. They had a picture of this one too. I was able to get this and it would make it on time. When I arrived at the visitation I was shocked to see my arrangement. It was absolutely beautiful and exactly as the picture I was shown. Usually the arrangements don't resemble the picture. Often flowers are substituted or colors are not as shown. The flowers were fresh and very nicely done. I could not have been more pleased! When I was in the shop I was also shown other figurine options I could have purchased for this. The ladies were not only accommodating, they took the time to help me be sure I was happy with my selection This is now my go to florist. There are shops closer to my home but I feel that if you get great service and quality it's worth my time.

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

they took great care of me. told them what I wanted and they delivered. check em out if you're in…read morethe area

Prompt and beautiful arrangement with get help too. Had my flowers ready in an hours. Just what I…read morewanted too.

I ordered sympathy flowers for my best friend who live in Frankfort, I live in CT. I always try to…read morefind a local florist when I send flowers. This one got great reviews. They absolutely knocked it out of the park. I ordered in the evening on Friday and they were delivered on Saturday. I ordered online but called to check on timing since it was as weekend. They were friendly and checked to tell me it was out for delivery. Our friends were amazed, felt loved and are enjoying and sharing the beautiful arrangement. The best, the price is the price no bait and switch with specials then tack on a huge delivery charge. Thank you An English Garden. This was what I needed to show support when I couldn't be there.

I Love An English Garden Florist! They consistently deliver the most beautiful flowers and what you…read morepick out is what you get. I highly recommend them!

Anything Orchids and Plants have a really big selection to choose from. they have many different…read morefloral arrangements and they have different gift baskets. Plus, you can order their items online and get free shipping!

amazing green house for orchid lovers. you do need to call to make sure they are open when you…read morewant to stop by - well worth the trip!

Bad ratings I like people who are honest and on time with no hassle. These days that is had to find…read morebut possible

Couldnt be happier with the service. Fresh and beautiful flowers, also delivered the same day!!read more

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Can't say enough about the level of satisfaction I had using A Pretty Flower…read more It couldn't have been easier. The service is phenomenal. I am so impressed with the level of artistry and quality of flowers and arrangement. The delivery was expedient also.