Conversation #1: I called them because the condo association for my mother's condo uses this…read morecompany. My mother is a hoarder and when the tech Bruce went out it was wall to wall stuff. I called and talked with Bruce and had to argue and yell at him to get him to email me the prep sheets to get the condo ready for a heat treatment to kill bed bugs. Several times he said "I don't think the prep sheets will help" and "I don't do prep work". I managed to argue him into emailing the prep sheets which I then sent to the vendor cleaning out the condo. Bruce has quite the ego on him, and wanted to be at the condo telling the cleaning crew what they needed to do. Conversation #2: I called Rose Pest and again got Bruce. He must have recognized me based on my mother's address. He told me we could have a nice conversation or he would hang up on me if I was going to yell at him. Well, he was/is the one being fing unprofessional. So in this conversation, his ego again thought he should be at the condo telling the cleaning crew what to do. I told him his company could go out there in 5 or 6 days to look at the condo to see if it was ready for a heat treatment. He doesn't want to talk to my elderly mother. "I'm going to tell her, and then she tells someone else?" "Yes, her children, we talk to her. You can write it down on a piece of paper. She'll have the prep sheets and you can go over them with her." Bottom line, he is still focused on the hoard he saw and that it will never be removed for him to go in with large heat machines and fans to do a treatment. He finally said "Why are you so focused on the prep sheets?" I told him "I had to argue and yell at you to get the prep sheets. That was not good, not good." Then he says: "In a normal living situation they would be relevant." So if I say that in 5 days it should be a normal living situation, his ego doesn't hear it? How unprofessional! Reluctant to share prep sheets with a client! To repeatedly say "I don't do prep work" then in 2nd conversation, say "Oh I do prep work. If more prep work needs to be done I can do a quote". OMG! Fing amazing! So I tell him if more prep work needs to be done, he can give my mother a quote. Clean your home like you're moving out before hiring this company for a heat treatment. I hope you don't get Bruce.

From the owner: At Rose Pest Solutions, we take pride in our rich history as the nation’s oldest pest management…read morecompany, originally founded as Rose Rat Exterminator Co. by Solomon Rose in 1860 in Cincinnati. Solomon was a pioneer in pest control, creating innovative products like a phosphorous paste and spray gun. We expanded significantly from the 1950s through the 1980s, acquiring several companies and unifying under the Rose name in 2004. Now led by the Ives family, we are dedicated to maintaining a reputation for professionalism and exceptional service to our clients. Our Home Service program offers year-round protection against common household pests, giving homeowners peace of mind.

Staff scheduled and no showed four times. It took contacts with better business bureau to attempt…read moreTo get the work completed. This has gone on for months, we had to pay as they turned the claim over to collections and the work still isn't completed. Very frustrating as now they won't even return calls to complete the work. No one seems to be responsible and managers never return calls. I would give them Less than a one star.

Horrible from start to finish. I paid close to $300 to get rid of a few ants in my kitchen. I was…read moresupposed to get a return visit when the ants did not leave. I took a day off from work and waited for the technician - horrible long window of time and they never showed up. I called repeatedly and finally found out they had rescheduled another day without even notifying me. This happened again a second time and I told them I don't want to do business with them anymore and they promised me a refund. I never got the refund and 6 weeks later was told the refund was reviewed and subsequently denied. I appealed it with them and they denied it again. DON'T DO BUSINESS with this company - they are incompetent and unethical.

They spray was so good for red box and ants. I hate they business closed and I'm still looking for…read morethem.

Great service, friendly guy who came out, reasonable price, yellow jackets stayed at bay. Only…read morereason why not 5 stars is because I was quoted a higher price at Warren number than Berkley. I felt it was because I divulged a Detroit address. I asked for price up front second call to Berkley. Hummmm.

I have an elderly friend who needed special assistance getting rid of bedbugs. I live clear across…read morethe country, so I had to investigate companies online. How fortunate I was to contact GREEN TITAN! They were extremely helpful - they got there immediately and reviewed the situation, took photos, and relayed information back to me. They even took the time to help me locate the building manager in Ohio. You can't beat their customer service - I highly recommend their work for their professionalism and price!

So we had bed bugs, we called a couple other companies but Green Titan actually answered AND…read moreAnthony was out the next day and earlier than the time I expected him for the inspection. He was very polite and professional. Later that day I spoke with Barrett, who was just as incredible as Anthony, to schedule our heat treatment. Everything was explained to us and they have been amazing at being there to help us through this frustrating situation. I would HIGHLY recommend Green Titan and would DEFINITELY call them if we had this problem in the future.

WARNING - DO YOUR RESEARCH BEFORE HIRING CRITTER CONTROL…read more We had an extremely disappointing experience with a critter control company and I would NOT recommend them. We hired them for a woodpecker and raccoon issue at our home. The service was: - Very poor communication - Significant delays despite repeated follow-ups After signing a contract and paying a substantial amount, it took over a week just to install a few repellents over a wide area . Scheduling was unreliable--appointments were promised but repeatedly missed. Phone calls followed by empty promises but no delivery. This week alone: * Told they'd come Monday didn't show * Called Tuesday promised Wednesday/Thursday * Today is Friday still no show Meanwhile, the problem has worsened, and we now have more damage than when we started. What's most frustrating: we suggested solutions (like reflective streamers that had worked before), but they dismissed them. When you pay $$$ prices, you expect professionalism, communication, and results. We received none. If you're dealing with wildlife issues, please look into other companies and read reviews carefully before committing.

I called Critter Control to remove a groundhog. It was expensive, but they did the job. But then…read morethey continued returning for (not-free) follow-up visits, even after we asked them to stop. It took multiple communications with multiple staff members to finally get them to stop coming for follow-ups--which we didn't want in the first place. It was a total pain in the neck. In retrospect, I very much wish we'd used another company, and we'll never use Critter Control again.

Zack does a great job and always follows through with communication before and after completion of…read moreservice being done!

Scott came out to our house today! He was punctual, listened to my concerns, gave me his…read morerecommendations, and was super friendly! I highly recommend Presidio. They were very competitively priced and didn't try to oversell me, which is some thing I really appreciate. I have signed up for them to come back in the spring and continue servicing us!

Elite Pest Management was fantastic. Ken came out the same day to take care of a wasp issue and…read morewent above and beyond by inspecting the entire house for possible entry points and areas that needed attention. He was professional, friendly, and explained everything in a way that was easy to understand. I felt genuinely taken care of and confident in the work done. Highly recommend!

We trapped a skunk in our garage. They came out very quickly to take it and relocate it. So glad I…read morecould find a place willing to relocate rather than dispatching it. And the price was very reasonable.

Made time to come immediately as we had a major ant infestation!!!! The ants are gone and very…read morereasonable!!!! My new go to for bug issues....

Great service , knows his job and does a fantastic job. Show the problem and attacks it if your not…read morehappy let them know .