SHOUT OUT Last Summer, I came on here looking for help with some door locks. I met Jacob Arnett…read morewho helped me out. I can't tell you what a great guy he is and such a hard worker. He just restained my decks that were a hot mess and they are now beautiful. He also replaced my hot water heater which I might add was in a crawl space and over 20 yrs old . If you need work, definitely give him a call, his prices are fair and his work is outstanding. 828-897-1339

Update: For some reason Yelp is not recording that I have given AC&H 5 stars for their work…read more Please consider that I submitted this review as such. The original review begins here: They responded quickly to my request for both a quote and repair work recently caused by a storm. I was under a time constriction and they worked with me on my timing and my repair. The quality of the work was very good and I recommended them to my neighbor who also had damage. I rarely write review, nor do I recommend any company unless I am satisfied with the work and know that it wouldn't reflect on my judgement. I don't have any reservations and would gladly hire AC&H again.

Pablo and his crew were excellent in their craftsmanship and expertise. They replaced a deck that…read morewas tattered and worn. I recommend them very highly. They gave excellent value, were timely and very efficient!

Great experience with this company. They were quick to respond, handled a schedule change easily,…read moreand was very efficient getting the repairs taken care of quickly. Would recommend and will use again in the future.

I need someone to do my floors but he doesn't do floors. His response was nice and very quick…read more THanks anyway.

We were amazed at the quality of work by Dolbier on our old Persian rugs, they came out looking…read morelike new! Derrick Bond, the gentleman who delivered our rugs, could not have been kinder and more helpful. He helped us move all our furniture around until we felt it was in the perfect place. We just can't say enough good things about Dolbier, we highly recommend them to anyone who wants professionally cleaned are rugs. And hope that you get Derrick to be the one who delivers! Great work!

I am filing this complaint against Dolbier Disaster Restoration (DDR ) for reasons that are listed…read morebelow. These events occurred while they were repairing our roof. A large tree limb fell onto our roof. It created holes in the shingles, sheeting and decking. The damages were covered by our home owner's insurance policy. The insurance adjuster allowed for replacing the shingles and sheeting on the entire roof and to repair the damaged decking. DDR was selected to do the repairs, they were provided with the adjusters' scope of damages--replace the entire roof and repair decking. I used the following terms to identify my view of the structure of a roof. Shingles are on top of the roof, sheeting goes between the shingles and the decking, we had two layers of sheeting, felt and titanium, decking are 4x8 sheets of wood that are attached to the rafters. The roof that was struck by the limb and authorized for repairs was one entire side of a gable roof. I happened to climb on to the roof and observed the roofers as they were working.This is what I observed-- 1. Approximately 1/3rd of the roof had been removed. The roofers were in the process of replacing this part of the roof. The balance of the roof was untouched. DDR was authorized by the insurance adjuster and myself to replace the entire roof. They arbitrarily opted to only do 1/3rd of the roof. Why would DDR replace 1/3rd when they were requested and authorized to replace the entire roof ? 2. I observed that the roofers were in the process of laying down felt paper. They were rolling the felt over a large hole. The hole was very noticeable- it was about six inches wide. A visual inspection showed the hole was also in the decking. The titanium was not present. It was very clear that the workers were going to cover the hole and not repair the decking. There were other holes in the roof. They had already covered these holes with the felt paper. There was no material on the roof to repair holes. It seems reasonable to assume that the other holes were not repaired-they were covered with felt. Later I found on the ground the piece of titanium paper that cover the hole, apparently the roofer cut it off and threw it over the side. It has a large tear where that the limb made I have this piece of titanium. I contacted DDR and advised them of this situation. A few days later a different crew arrived. They properly replaced and repaired the entire roof. A frightening thought --Without proper roof repairs, rain would continue to entered our home year after year. We all can envision the consequence of the damages this would have cause to our home. Thank goodness my 78-year-old body gave me the strength to climb onto the roof. I do wonder if this happened to a person unable to climb onto the roof, or assumes the repairing company would do what the insurance company felt necessary to properly repair their roof. Can you imagine what their life would be like when these defects was discovered ??? FYI, I've been in the property casualty and risk management insurance for over 40 years. My first job was a claims adjuster. I've worked with very honorable professionals. It is very difficult for me to imagine that companies can provide this type of service and walk away leaving the homeowner in a pickle while there were fully compensated. Thanks for taking time to review this matter. Regards, Tim Cummings, CPCU