The owner is great but whomever his new mechanic is needs some training.
I'm not usually one to complain but when your life is put at risk one should speak up. Recently my boyfriend had his car tuned up at this shop. After a day or two he noticed there was a rocking on the passenger side that we could both hear sometimes. Concerned and annoyed as we had just had it looked at My boyfriend brought it back to shop where he asked the Mechanic to sit in the car with him for a drive so he could also hear the sound. The mechanic refused multiple times and kept telling him it was on the drivers side. Adjusted the driver's side and didn't even bother to look at the side that was concerning us. The same sound existed then for another day after which my boyfriend asked the owner himself to sit in the car and have a drive around. He then stated that yes it was a problem on the passenger side and to bring the car back in. Fast forward to the next day as my boyfriend is about to take a very long drive to Windsor he hears a scraping sound. Concerned again he takes it to another shop where immediately they found the issue. The mechanic at B&J neglected to replace a bolt and tighten another screw. 2 things that could've cost my boyfriend his life on the highway. I am annoyed because he went back multiple times paid out of pocket and still had to go to another mechanic to actually get the issue fixed.
I wouldn't say don't go here, I'm not trying to shut down anyone's business. Just a cautionary word to people who are having their car looked at, If you feel something is off say something. Even though you might not know everything about cars, if one person doesn't listen to you someone else will. Don't let someone do cheap work on your vehicle just cause its cheaper. You could risk your life and whom ever else's in the car. To the gentleman in charge please train your people correctly especially in the service of fixing cars. People drive their families around in these things and we go to trusted auto technicians in hopes that we can trust them to keep us safe. I'd hate for anything to happen to anyone because a mechanic was to lazy or not paying attention and forgot to replace something. read more