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    B & B Tires

    4.8 (6 reviews)

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (4 reviews)

    I've had an absolutely nightmare experience with a car dealership + the faulty warranty company and…read morethe firestone employees (I believe his name is Byron specifically, forgive me if I'm wrong) have been nothing but helpful and kind to me while I lose my mind. Great customer service and incredibly patient.

    We have been a long time customer of Firestone, but no more. My wife's 2008 Kia Sorrento was looked…read moreat for repair for an overheated engine. We brought it to this location since it was only a block from where the event occurred. Firestone did an evaluation of the car and in so doing told us that it would take @$4,000. To fix it. We told them not to repair the car. They had dismantled the car , which made it no longer viable to start. They charged us $469. We told them we were having it towed to another repair shop and then the other repair shop could not put the car back together because specific bolts and components were not present when they received the car. So now the car is not repairable and potentially only goods for sale for parts. We knew that the car might not be affordable for us to repair, but we were able to drive the car the short distance to this particular Firestone.. Firestone ruined the potential salvage price by going ahead and dismantling the car and not putting it back together, or at least returning the necessary components to do so. The car was old but with the original driver. I think an inexperienced team evaluated th car and looked on it as junk or wanted to sabotage the opportunity to give a better estimate for repair. I am sending this to Firestone franchise headquarters. The Priddle's

    B & B Tires - tires - Updated May 2026

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