The AC unit at our new home was making noise, with a summer heat wave coming. We contacted Baker…read moreHeating and Air. They were available right away to take my call, and scheduled a service visit within a week. We opted to purchase the 2x/year service package. The service person changed all the filters in the house, and diagnosed a failing part on the AC unit. He said the part would last awhile longer, but we decided to replace it anyway to avoid a summer emergency. The service person was knowledgeable and courteous. We will continue working with with them in the future.

Called early on Monday, Baker responded that PM to survey & do what they could on 38 year old unit…read more Good advice & quick service !!!

I had a leak in my living room ceiling and assuming it was a broken pipe I called a local plumber…read more They cut 2 holes in the ceiling and basically said sorry, no pipes here. Don't know what it could be from. That cost me $385. I called Bryson Air, they found the leak and fixed it right away and serviced my A/C. It cost me literally less than half of what the other guys charged (who do A/C work as well I might add) They were professional, knowledgeable, prompt and didn't try to sell me anything extra that I didn't need. It's refreshing to find honesty and integrity in this business. I can't recommend them enough.

In March 2020 I had Bryson Heating and Air replace my 20 year old 3-ton heat pump with a Trane…read more3-ton 14.5 SEER heat pump. I waited a few months to write this review in order to report electric savings and overall performance so far. Happy to say compared to a 3 year average for May and June I am seeing a $25 per month savings, and during these hot days the unit operates beatifully and it's quieter than the old unit. I chose Bryson Heating and Air because their quote not only gave info on heat pump but also on the air handler, and included a heavy duty drip pan with overflow protection and a programmable thermostat. They are also NATE certified. In addition it was the lowest quote. The installation went smoothly even though the air handler was located in a very tight spot in the very small attic. They cleaned up thoroughly when finished. I found this company to be professional to deal with and with the installation. I am a happy customer.

I needed to move my equipment location. It was on the side and needed to be at the back of my…read morehouse. He did a great job moving it, very clean, and he charged me very well. I was hesitant to gettim him because of the price he charged me. I thought he wouldn't do a good job, but he surprised me. It was really nice work from the guy.

From the owner: Available now, call or email us to schedule your appointment. 434-688-5240…read morehvacpreciousair@gmail.com

My air-conditioner broke last summer. I spoke with several HVAC companies who gave me the runaround…read moreand had what I thought were unusually high prices. When the men from Yeatts arrived they gave me a significantly lower quote, for a larger unit and they could put it in immediately. I couldn't believe it. I recommend them highly. They were professional, prompt, reasonable and polite. I am very happy.

From the owner: At Yeatts Heating & Air, Inc., we understand the importance of having a comfortable indoor…read moreenvironment, no matter if it's the blistering heat of summer or the freezing cold of winter. As a trusted HVAC company in Salem, VA, we provide top notch heating and air conditioning services to ensure your home or business remains cozy all year round. For all your heating and air conditioning needs in Salem, VA, trust the experts at Yeatts Heating & Air, Inc. Contact us today at (540) 797-0669 to schedule an appointment or request a free estimate. Our emergency after hours phone number is (540) 525-8123. Let us help you create the perfect indoor environment for your home or business. If you need financing, we offer them through FTL Financing.

Great work, fast pace. Good explanation on procedure and costs. Reasonable costs. I see why the…read moreneighborhood web site recommended them. I'll do the same . Roger Waring

While I appreciate this company for making it out to my rental in a timely manner and addressing a…read moreclogged toilet, there are just some things that don't sit right with me and I think people need to be aware of. #1- they were called for a CLOGGED TOILET. I (the landlord) was not able to be present during the repair. Instead of just addressing the issue at hand, they walked around my entire house to include the basement and pointed out to her several things. ("Water pipes needed to be completely replaced, along with all the sewer lines", etc). I've had repairs done on the sewer lines last year and had a clean out installed by another company. This is totally noticeable because it looks brand new. The sewer line is fine. #2- i believe this was a fear-mongering tactic used to try to get more work and money out of her. Taking advantage of her not understanding these things. Again, they were called for a clogged toilet. Not a "broken water line", not a "backed up sewer", none of that. #3- the fill valve in the toilet needs to be "repaired". They quoted me $400 to repair a fill valve, flapper and supply line. This is absolutely OUTRAGEOUS!! A total rebuild kit costs $30 at Lowe's. They told her that she would need to replace the entire water tank as well. *** Can I just mention that a brand new toilet costs $100 at Lowe's??*** This is really sad and honestly criminal. I hope to god that you don't try this on anyone who doesn't know any better. I've been around this type of work my entire life and never have I EVER seen this kind of pricing. Absolutely not happening. Reevaluate your prices and be honest about what you're doing. Thanks for responding and unclogging the toilet quick, though. I do appreciate that.

They showed up on time for the estimate and then they scheduled my repairs within a reasonable…read moreamount of time and then showed up from my repairs within the timeframe they scheduled! The service guy Lawrence that came to do my repair was very professional and very pleasant to work with. He completed my repair job within a reasonable amount of time and then he cleaned up his mess before he left. The communication with this company was great throughout the whole process. I would definitely hire this company again!

Since leaving a warning about a poor experience with these people, I learned that this company…read moresomehow stole the phone number of my aunt's regular HVAC company. No wonder she thought she was calling Woods Family Heating & Air. Woods came out and told her that her system was fine. No repair needed. No charge for the call! (This was after Service Experts told her she needed a $19,000 new system!) I would leave a negative star if I could.

Responsive service from a small company offering quality products. For the most part a smooth…read moreinstallation in our tight crawlspace. Accommodated us in their scheduling which was much appreciated during a hot streak. Only a few minor things kept this from being a 5-star review: A couple of times the tech did not call before showing up, and I had to ask several times before they would put the estimate in writing. We are looking forward to working with Dooley and his team for many years in the future.

Tony is awesome, knows HVAC inside out and *returns calls* promptly and politely. I've had so many…read morenegative interactions with other HVAC companies just dropping off not returning calls or not showing up for scheduled appoints. Tony was knowledgeable, efficient and always on time even during this busy heatwave. Cheers