These guys use AI to respond to inquiries really fast and efficiently so they can try to claim the…read morelead, which they do well. It's a pain in the arse to get scheduled. They don't use the info you put into the request, so you have to tell them everything all over again. After that, just hope you're the tech's first call of the day. Otherwise they won't show up until they finish their previous jobs, if they show up at all.

The name says it all. I was a bit disappointed at first. I…read morehad scheduled an appointment for an estimate, although, to be fair, I already had a good idea of what the work would cost. After reading reviews, I knew my decision wasn't really about the price--I was planning to hire Top Tech anyway. What disappointed me was that the estimate appointment had to be canceled that day, and I was even more frustrated by the interaction with the lady on the phone. As a business owner myself, I believe in taking care of customers and honoring commitments. If I have to do the job myself, I do it--I don't cancel on clients who are depending on me. The phone conversation felt rushed, and it seemed like she was trying to get me off the phone as quickly as possible, which I found annoying. However, Zach came out later that same day for the estimate, and he completely changed my impression. He was professional, honest, hardworking, and got straight to the point. It was 92 degrees outside, and I genuinely felt for the guy working in that heat. He provided a fair estimate, scheduled the work for the next day at 1 PM, and then actually arrived two hours early. The quality of the work was outstanding--top-notch service. My brother is an electrical engineer, so I have a decent understanding of electrical work, but he lives far away. I still have a lot more projects to complete around my house, and I will definitely be calling Top Tech again. When I do, I'll be requesting Zach specifically. Highly recommended.

Came out on Fathers Day when we needed a circuit breaker replaced on our panel. Very thorough and…read morefriendly

I had them do some work for me and they did a decent job. I was going to hire them for another…read moreproject but before scheduling they require half of the total price as a down payment which was $1.4k. I ended up having to cancel and they haven't refunded me my money despite numerous requests and have further stopped responding to me. And the number I had been using for them no longer works. So I don't know if they've blocked me or what, I now have to figure out how to get me money back for a job they didn't perform.

I recently hired Hop To It for an outlet repair, and the experience was nothing short of amazing…read more The electrician arrived promptly, was professional, and handled the repair with skill and efficiency. The workspace was left clean and tidy. The price was what I expected and true to the estimate. I highly recommend Hop To It to anyone in need of electrical services.

professional and responsive. fixed our electrical outlets according to the inspection report to…read morecomplete the sale of our home

Called and they were available for same day service. Right away, the area(s) of concern were…read morecompleted. Suggestions were offered to update and prevent further issues. Pricing, very reasonable. They were very nice and professional. Thank you!

Caution on using Carroll Service - what was communicated and what happened are two completely…read moredifferent things: I called Gabe Carroll on a Friday after seeing his Yelp reviews, looking for a quote on electrical work at a rental property -- we have renters moving in and wanted to make sure everything was up to code and safe. Gabe said he could come out that Monday to provide a quote, and mentioned I'd get a message from an automated system but told me to ignore it, so I did. Monday morning, one of his workers arrived before Gabe and began pulling out switches and other items before any quote had been given or fees discussed. My son was the only one home at the time. Gabe arrived shortly after to assess the work needed, then called me to walk through what he'd found and said I'd have a quote to review within a few minutes. When the quote arrived, it included a $149 service fee and a $159 diagnostic fee in addition to the repair estimate -- none of which had been mentioned to me beforehand. When I questioned this, Gabe said I had agreed to the fees via the automated message -- the same message he'd told me to ignore, and which I never opened. He sent a screenshot of a calendar entry with a checkmark as "proof" of my agreement. I had gotten quotes from other electricians at no cost, which is what I expected here too, so I could compare pricing fairly before committing to work. When I pushed back on the fees, Gabe became confrontational: he called the police (who, after speaking with him, apologized for the call and left), threatened to send my account to collections, and contacted city code enforcement about violations he'd found. I'm now working directly with the inspector on those items, which is exactly the kind of oversight I wanted a professional's help with in the first place. When I mentioned I'd be leaving a review, Gabe said he'd sue me for slander. My advice: get any fees confirmed in writing before agreeing to a "quote" visit, and consider getting quotes elsewhere -- several other local electricians will do this at no charge and not be so hostile in the interactions.

It was time to replace my home smoke and carbon monoxide detector, and I selected Great Brothers…read moreElectrical Services, after reading the reviews on YELP. Technician Josh arrived at the requested day and time to assist in accomplishing the task. His professionalism and expertise were mush appreciated and will use the again, if needed.

Super quick reply to my request. Came and did the work that needed to be done, all without any…read moreissues or problems. I'll use them again for electrical work.

Had an issue with a breaker that kept flipping randomly, so I scheduled an electrician to come out…read more The technician was great -- he walked me through everything he was testing and explained what he was looking for as he went. Super clear, patient, and easy to follow. He eventually tracked down the problem, which turned out to be a short causing the breaker to trip. Once he fixed it, everything worked perfectly again. Overall, solid service and really appreciated how transparent he was throughout the whole process.

Great experience - technician was clear, patient, and walked me through everything. Quickly found a…read moreshort causing the breaker issue and fixed it. Honest, transparent, and reliable service.