Alon was patient and knowledgeable. I highly recommend this business. He's personable and explains every aspect.

Unless you're a gemologist or mechanic, I think dealing with jewelry is a lot like used cars - how would you know a good deal or not? If you can't semi-trust the person you're working with, you'll probably leave the transaction thinking, "Did I just get hosed?" Which brings me to Mr Bernstein: I actually found him through his Yelp reviews, he's an estate jewelry buyer, and as far as I can tell, he's more interested in jewelry than taking advantage of people. Although he certainly could. And who you gonna call, Gembusters? He studied my ring for a bit & declared: "You probably could get about three thousand for this at a vintage show, and dealers will pass it among themselves for fifteen hundred. I'll give you eight." He didn't charge me for the appraisal. I calculated how much more time & effort I wanted to put into this, and decided to take his check. You may have played it differently. I think he has an Arboretum office, but I met him at the Benold's on Anderson Lane, where he was appraising customer's jewelry for the day. Make an appointment with him through his Yelp or web page, and if you can, text a photo - it may pique his interest: "That looks interesting, can you come by Benold's?" He responds quickly, and he genuinely is a cool guy. If Mr Bernstein had offered me a fairly recent Porsche at a decent price, I might have considered it. read more

Alon at B and B Diamonds is wonderful to work with, friendly and professional. He gave me a fair price on my jewelry and was upfront about the value before I made any decisions. I felt I got more than I would have gotten anywhere else. Some of my pieces weren't worth anything and he was very kind about it. Definitely reccomend going to see him to get a value on your gold and diamonds. read more

I had an appraisal appointment with Alon, and he is *wonderful.* I was handling my my late mother's estate jewelry, and Alon was amiable, knowledgeable, professional, and ethical. I will be returning to him when needed, and I can't recommend him enough! Thanks, Alon! read more

Great appraisal session, I felt confident in the appraisal of my jewelry and fairly informed as to why the appraisal was at the price set.

Alon, the owner of B&B Diamonds is extremely professional, honest, kind, transparent and friendly. We can feel completely confident in working with him. I do trust him as he is a reputable business person, honest and one of the most knowledgeable and skilled jewelers I had met. Also, he really cares about his clients. He is awesome! I would highly recommend - He is the best! read more

Alon was very helpful and priced the items we wanted to sell fair. He is easy going and when we are looking to sell anything in the future we will consult him. read more

Alon was exceptionally professional and friendly. I will recommend him to all my friends. He was very honest and gave me good feedback as well as a great price. Highly recommend read more

Alon is the absolute BEST! I was in a sticky situation and he met me AFTER HOURS to buy my gold! Truth be told I had done my research on gold prices. He did not take advantage of my situation and he even gave me CASH! Thank you so much Alon!! I work in the wedding industry and will definitely be sending business you way! read more

All of these reviews are spot on! Alon is personable, funny and honest. I took in a "unique" pin I've had for years. I'd taken it to another place to sell a couple of years back, and they offered me a very low-ball price. Alon and I had a few laughs about the pin, and his offer was more than fair! I also had a few other pieces that he said I could get more selling them myself, and he even shined up one of the rings for me! Once I clean out a few more old jewelry boxes, I'll be calling Alon, again! I can't recommend him enough! read more

Great to interact with. He is fast, fair, and efficient. Highly recommended. Don't bother with too many other options or shopping around s when you want to sell. Just go here. read more

I contacted Alon at B&B when I wanted to sell a vintage diamond ring. Having dealt with gold and silver buyers over the years I can tell the biggest factor is trust. There are a lot of shady operators out there or just people you don't get a good feeling about. If you're not an expert, how do you know you're not getting ripped off? Alon immediately put me at ease and is knowledge of diamonds and jewelry is obvious. He let me know what a typical jeweler would sell my ring for, what he planned to sell it for and what needed to be done to the ring before it sold. He then made me an offer with the option of selling it on the spot or providing his offer in writing (good for 7 days) so I could shop it around. I felt like I got a very fair price and he's genuinely a good guy. I left feeling great about the transaction and will definitely be back. Note: You need to make an appointment first but he responded to my text in minutes and I was able to see him right away. read more

He was very personable, knowledgeable, friendly and told me a lot of information about the ring I inherited from my grandfather. If I ever have questions about a diamond purchase in the future I know who to call. read more

Alon is the absolute BEST! I was in a sticky situation and he met me AFTER HOURS to buy my gold! Truth be told I had done my research on gold prices. He did not take advantage of my situation and he even gave me CASH! Thank you so much Alon!! I work in the wedding industry and will definitely be sending business you way! read more

Alon is such a pleasure to work with. He's very knowledgeable, insightful, and straightforward. And, he's just a nice guy! He made me a stellar offer on my diamond ring -- the selling process was easy and transparent. Two thumbs up! read more

Alon was great! Very professional, knowledgeable and honest! I brought him my wedding set to evaluate for sell. He gave me honest feed back and gave me suggestions on what to do and how to get the most dollar amount for the set. Hands down amazing customer service! read more

Alon with B&B diamonds is so knowledgeable when it comes to selling jewelry. He is very honest and a stand up guy and you instantly feel like you can trust him. I will continue to recommend countless people to him! read more

If you don't know about Alon, you should!! I've never met a more honest, knowledgeable, and amazing person in this industry than him. He'll be honest with you whether it's good or bad news, and give you advice or point you in the right direction if he can't help you. We need more people like him in the jewelry industry!! read more

I've already read all of the reviews on here and don't think that Alon needs another one to boost his ego any further, but.... ;) I had Alon look at an old ring that was passed down through my fiancé's family. I knew zero details going in, only that I had 2 other people give me quotes and they were really low! Alon was the first to offer information about each diamond in the ring, he told me how old they were and what kind of quality. He couldn't help himself on the honest front and actually talked me into keeping one of the diamonds from the ring. He bought the rest. If you have jewelry to sell, call him! You won't be disappointed! read more

Alon gave my brothers and me excellent advice about the best market for the "estate jewelry" that I brought in and subsequently, a very fair price when purchasing some other pieces. Thanks Alon, you made the process painless! read more

Alon was fair with pricing and generous with advice on my pieces. I'll absolutely be going back to him in the future.Top notch customer service. read more

fantastic customer service, phenomenal integrity. I was very impressed with his knowledge !!

I contacted Alon abut a few items of inherited jewelry plus a loose diamond I wanted to sell. I'll start by saying that Alon had such a pleasant personality and great sense of humor that it made the entire process a fun experience. Alon obviously loves his job and he is good at it. He has a wealth of knowledge about jewelry and he is happy to share it. As for doing business with him: well, let's just say that if everyone were as fair and honest as he is, the world would be a better place. I am all about giving kudos to people who deal fairly and honestly and he gets mega kudos! As others have mentioned, he is transparent about the process and there is no pressure (at all!). I cannot recommend Alon highly enough. If you want to sell jewelry or diamonds, go to a few other buyers first, then see Alon! read more

Alon is awesome. I would highly recommend him as a trusted and highly knowledgeable source for selling your estate jewelry or if you just happen to have some diamonds and gems laying around. :) read more

Alon ROCKS! He is fair, honesty and funny as hell. Not a shy bone in his body and he truly does give you the best price for your items. I would HIGHLY recommend Alon for anyone planning to sell their jewelry. He breaks everything down for you in layman's terms and doesn't make you feel pressured into selling. He offers you a bid that you can use and take to other jewelry buyers. I promise you though, after going to several different buyers myself (one if which tried to buy a ring that is estimated between $1200-$1600 for $110). Like I said, Alon is fair, honest and friendly. I will most definitely be keeping my business with B&B Diamonds. read more

I was referred to Alon Bernstein by Benold's Jewelers and I am so glad! Alon is incredibly knowledgeable in his field and a very honest, fair man. I felt comfortable with his offer to purchase some estate jewelry I had but checked with another buyer first before choosing Alon. Although the offers were very close, I preferred Alon's very straight forward style and his "no pressure" attitude. I even learned alot about diamonds from him! I highly recommend Alon if you have gold or gemstones to sell. You will enjoy meeting him, too! Sue C. Real Estate Broker read more

Alon is a very professional, honest person that finds the fairest price for your jewelry. He really does conduct business with full disclosure, transparency, and no pressure. I was given his name by several jewelers in the Austin area as someone who is trusted. I will work with him again and will refer his services to my friends!! Rosemary read more

Where to begin! Let's just say all these 5 star reviews are accurate. Alon was so kind and welcoming and man, he knew his gemstones. He was so knowledgeable about everything I brought in and gave me more than a fair price for all my pieces! Definitely the best guy in Austin to go to! read more

A wonderful experience all around. Alon is a fun, personable guy who definitely knows what he's doing! We chatted about everything the whole time and I learned a lot. I had odds and ends of my mother's & dad's jewelry that I wasn't sure were worth much, but I ended up leaving with a very generous check!! I will go back and wouldn't think of going anywhere else. Thanks, Alon!! read more

Working with Alon made this process very easy. With so many contacts in the jewelry industry he definitely makes it much easier process than trying to do it yourself. read more

Can't say enough about the honesty and character of Alon. He is truly an expert, and knows how to work with people. This is a rarity in the diamond business. read more

Wonderful experience selling jewelry to Alon. He was knowledgeable and spent time explaining the options that would be in my best interest whether it was selling it to him or trying to sell on my own. I would recommend B & B Diamonds to anyone looking to sell jewelry Alon is honest and fair. read more

Really a very pleasant experience- Alon gave me a comprehensive appraisal and a fair price and I accepted it. I wouldn't hesitate to use him again should the need arise. read more

I made an appointment after reading Alon's other reviews. I didn't know anything about the value of my items, nor the jewelry market in general. He was able to meet with me just 30 minutes after I called him. It was such a pleasant transaction! Absolutely no pressure, and what seemed to me to be a very fair offer. He offered me some good advice on what to do with the unsalable items. And, I just genuinely enjoyed visiting with him during the appraisal. I highly recommend him! read more

Exceptional ! Alon was a true joy to work with. He put me at ease and was very upfront and honest. I didn't feel pressured in any way, and he took the time to explain anything I needed clarification on. I really appreciated him taking what was a delicate business, and turning it into a pleasant transaction. I look forward to working with him again in the future. read more

Alon was amazingly patient and knowledgeable with the estate jewelry I brought him. He knew everything about each stone and had many stories to share about where they came from, etc. He was very fair with pricing and I felt comfortable with his advice. I am a fan of him and will return again! read more

This was the first time I had ever had jewelry appraised or sold jewelry. Alon explained in detail everything I needed to know without me asking questions. I would not have known what to ask. I got way more than I expected for random pieces of jewelry I had. Alon is very friendly, pleasant and down to earth. *HIGHLY RECOMMEND* read more

If your are in the Austin area and have any jewelry you want to sell or an honest opinion of what it's worth, make an appt with Alon! He is honest, friendly and truly loves what he does. Absolutely the only place I will ever do business. read more

My wife and I worked with Alon during an estate liquidation process and were very impressed with his knowledge of jewelry and his professionalism. Alon was a 'trusted advisor' who took the time to educate us and offered a highly competitive price that we were very pleased with. Working with Alon was a great experience and we would be happy to work with him again. We highly recommend his services! read more

Wow! I had emailed Alon to set up an appointment to see if he was interested in a ring I had to sell. He replied to my email quickly and left me his number to text him more info. I sent him follow up info and he was so professional and personable and we made an appointment for me to meet him. I met Alon at one of the many places he consults at. He was so friendly; not to mention so smart, he blew me away with his knowledge. He had all the coolest gizmos and gadgets. He had the prices for gold and for the diamonds right there and showed me everything he was doing step by step. My diamonds weren't as nice as I thought they were and he even brought a stone out to show me the difference so that I felt reassured. He showed me the prices for everything I brought. He bought my ring. I was having to sell the ring for the betterment of my life and I was really reluctant to sell it in my heart. But after meeting with Alon and for the education and time he spent with me I walked away crying... crying tears of joy and peace within that what he paid me was more than fair and that I didn't get duped. I have been to other people and places on many many different occasions and always left feeling I was robbed. NOT BY ALON! I highly recommend him and him only. This is a man you can trust. read more