1. B & B Custom Automotive

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    Memphis, TN

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    B & B Custom Automotive

    5.0 (3 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - B & B Custom Automotive

    Bumper repair

    Auto frame testing

    Rear-end damage

    B & B Custom Automotive Photos

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    Recommended Reviews - B & B Custom Automotive

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    2 years ago

    Great people to deal with all the way around. Great work and very professional and knowledgeable

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    8 years ago

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    Photo of Wes T.
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    8 years ago

    The work at B&B is top notch. I highly recommend them for bodywork, lift kits, and more.

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    Memphis Collisionworx - Appling Farm - Same

    Memphis Collisionworx - Appling Farm

    (26 reviews)

    I had a repair done at this shop and was totally impressed by the Care…read more& attention to the car and me! They kept me informed through the repair...I am grateful to the staff of employees and especially grateful to the Service Advisor Houston Wyatt. I highly recommend this shop when/if you need a auto repair. D Riffe

    I wouldn't bring my car back here even if it was the last shop within 1,000 miles…read more My husband and I were in an accident a few years ago in our SUV. I chose this shop because of all the raving reviews online but now I feel as though they were all written by the employees and family members because there's absolutely no way people are actually celebrating this terrible work they do. There was also a nasty worker there named Rebecca Ellegant at the time who was probably the most unpleasant person I've ever had to deal with and coming from NYC, that says a lot. I still have the emails of her being horrible so I'm glad she was let go. After they "repaired" my vehicle. We flew our regular mechanic out from NYC to check the car. When we pulled up, the hitch step in the back was put on literally at an angle, they never fixed the exhaust pipe that was PUSHED numerous feet into the vehicle undercarriage until I asked them why it wasn't repaired. To top it all off, the bumper has MASSIVE gaps between the rest of the car and the bumper itself, which were never there before. I addressed this numerous times and have emails and pictures to prove this as well. After complaining, they said it's because they needed certain OEM parts and that they'll reach out to insurance yet again and get new parts. They got the new part and it was still messed up. The exhaust pipe was pulled and put RIGHT against the hitch step which ended up burning off the end cap of it. It literally melted the end of the hitch step... who doesn't think this through??? Now the hitch gets BLISTERING HOT when we drive the car because the exhaust is essentially sitting straight on it. And to top it all off, the trunk door has been leaking any time it rains this entire time. When looking at the vehicle, you can see numerous areas that the replacement parts were not lined up in which of course causes issues with water getting in. The muffler shop they sent the car to ended up stealing our exhaust cover and said they removed it and "threw it away" because it was rusted.... It's a stainless steel cover. It can't rust. After I demanded they return it, they magically found it and gave it back... with no rust. They handed it to me in a closed taped box. What clowns. This shop absolutely RUINED our SUV, it took them MONTHS to "repair" it and now years later I'm still dealing with the mess of a job this shop did. They had the audacity to send a thank you letter after the fact to thank us for choosing their shop. Choosing this shop was the biggest mistake I ever made when it comes to my cars and the city of Memphis. GO SOMEWHERE ELSE. DONT GO TO THIS SHOP. THEY WILL RUIN YOUR CAR.

    B & B Custom Automotive - bodyshops - Updated October 2026

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