Pros: very good mechanics , pin point what is wrong with your car. Cons: You are charged…read morefor every little thing , they dont tell you that you are charged for diagnostics, tow bill , other companies wave the diagnostics test if you let them fix your auto, like Maxi Muffler , which has certified mechanics , we had a fuel pump replaced on our car at Tranthams and was quoted 575.00 when we went to pick up our car it went to 922.00 Sticker Shock, I needed work done to my Buick, I took it to Maxi, if you have a fortune to spend go to tranthams if not find someone else.

Summary: Overbooked results in long waits…read more I had read/heard good things about this place, so I was initially happy to have them work on my project. However, that's where the problems started. Week-after-week they'd promise to start on my project and then fail to follow-thru. Clearly, they have too much work on their plate. Finally, I gave up on them after waiting more than a month for them just to get started on the work of installing my crate motor. Ultimately, it cost me $175 just to retrieve my property!

Valvoline (Ringold) screwed up my truck. Bill at Birkhead Automotive took great care of my truck…read moreand had me back on the road within a couple hours! A great experience! Thanks

This establishment has become my go-to maintenance shop. Bill has worked on my Mercedes, Taurus,…read moreEscape and Dodge truck. I've tried all the shops in the local area over the years, it cost me several thousand dollars to finally come upon an honest and qualified maintenance mechanic. Just a personal note: If you are reading the "One Star" reviews, please consider the writers logical thought pattern and consider what the otherside of the coin looks like! Nonetheless, as an old time master mechanic I can unequivocally state that this shop is the best you'll find in Eastridge, TN. Thank you Bill for the great work you and your wife have provided my family and I.

I've been using Fausto's for several years now and I have found them to honest and trustworthy…read more Their staff is always friendly and knowledgeable and they've always called to let me know what they found and exactly what it will cost to repair it. Better yet, I've never had to take my car back because it wasn't repaired correctly. They do it right the first time. I won't go anywhere else!

Friendly. Not sure if I trust them 100% if they are getting business from Jacinto's auto though.read more

Quest collision center was suggested to me and the services were highly regarded…read more David Lane and his crew did a fantastic job on my repairs. The shop also was great with communicating how things were going. Easily recommend them to anyone looking for their vehicle repairs.

I got rear ended a couple months ago (no fault of my own) and brought my car here for repairs. Car…read moreis all fixed now but it took an incredible amount of time for the car to be fixed (which was drivable originally, had to pay out of pocket for car rental since it went over my policy limit). My car has been repaired well but they always seemed to be super busy that I kept having to follow up with them. Whenever I called to ask how much longer they would have my car they said they would call me back and then they wouldn't. They also continued to push out how long they were going to have my car. I'm glad they have so much business but when it conflicts with customer service, it's disappointing

Bavarian Auto had our Audi Q5 for over two years. During that time they repeatedly claimed they…read morecouldn't get parts, often didn't return phone calls, and went months saying they couldn't find anyone to reprogram the computer. When we finally got the vehicle back, the original issue was never fixed. They told us that because ownership changed during that time, they were only responsible for putting the car back together. The car was returned scratched, missing floor mats, with mismatched interior trim, stains on the headliner, and the windshield still leaking--the issue that likely caused the original problem was never diagnosed. Insurance paid them for the work, but the vehicle came back in worse condition than when it went in.

I had my car repaired. I thought everything was fine Then came back a few months later to get…read moreanother problem checked out. But then they said that I needed to get the same exact things repaired. Like what did they even do the first time for the diagnosis to be the same the second time. I'm actually believing that they didn't do anything the first time and just took my money lol. Hopefully they actually fix it this time with the warranty.

Poor service!!! Had my breaks done here not only didn't they tell me they didn't have proper tools…read moreto take off my lugs but they deeply dig into all 4 of my rims and all of my lugs!! And they forgot to put one back on! These were new rims and never damaged until these people messed with them! I will be reporting them to BBB and taking them to court if they do not replace my rims and lugs. This is a sin and a shame to just damage other people's property! Do not bring your vehicle here unless you want this damage done!!

These people are amazing we had a fender bender and our muffler was rubbing the tire and we were…read morefar from home he helped use and pulling away the muffler from the tire so we could get home for Christmas makes you realize that there are good people in this world still!

I've been taking my cars there for at least 10 years and they always do a great job. Better prices…read morethan the dealerships and I feel like I can trust their work.

Mountain Service Imports was there when we needed. Imagine living 9 hours away when oil is blowing…read moreout of your daughters Mini Cooper engine? After a web search, call to Elias at Mountain Service Imports, and fingers crossed, AAA tows the car. Elias knew exactly what the problem was and took care of it at a very reasonable price, which I later confirmed against prices at home. He literally went the extra mile of service. The car had a fender bender from the snowfall. He offered to drive the car to a body shop nearby. Rest assured if you need your car repaired, call Elias at Mountain Service Imports.

The wife's Audi Q5 went in last fall for a few things, but working with Perry gave me complete…read moreconfidence in QEG - we wound up having multiple things done to her Q5 to update it a bit and make it more exciting: new front grill, new blackout emblems, new aftermarket air intake, a tune to make more ponies, fresh powder-coated rims and new tires all around plus an oil change. The price for everything including labor wasn't cheap, but it was good for the amount of professional work that went into what we wanted done. They took the minimum amount of time and Perry worked with me along the way as I kept adding things. We recently got a check engine light and got it into QEG to find out that the turbo was having a problem. Instead of a bill for an entire new turbo and associated labor costs, they narrowed it down to a $400 part (plus labor of course) and saved me a few thousand. In and out with ordering the part was less than a week. These folks know their Audis!

Perry, Jimmy and Pops are great to deal with, and the mechanics do a great job. We use them for my…read moreson's Volkswagen, and they are very knowledgeable. They worked on a headlight harness, control arms, and they were even competitive price wise for new tires. They work on Audis, Porsches and Lamborghinis, too.