I went in here needing 'the works' after a move and headed to family wedding. Selena did a terrific…read morejob: updated root color, highlights, cut & blow-dry . I loved the way it looked and how healthy it was! The place has a nice vibe with people focused on hair ( I'm sure there are other services - will update) : I'm over 60 and appreciate all of the above and timely too! Going back in 2 weeks.

Getting ready for my hair to fall out from chemo, I asked Fernando to cut it really short but leave…read moreme with some hair. Totally thrilled ! Love it !

my main stylist is Erica and has been for 3-4 years and some change. I've have seen tremendous…read moreimprovement in the integrity of my hair and longevity in the maintenance of my styles due to Erica expert skills & professionalism. i have a great time at the shop truly my home away from home. The soft lighting, decor and up beat music always keeps me staying longer than my appointment.

Collegeville PA just hit the jackpot with the opening of this new hair salon and beauty supply…read morestore. It has a great location as it is situated steps away from Ursinus University with plenty of parking in the front and back. The stylist and staff are friendly and willing to answer any questions you have. The shelf's also have tags that point out the license stylist recommendations and customer favorites. They've got everything from dyes, extensions, styling tools, accessories and more. They've even got a section of products for men and children. The Try and Buy Bar is a cool feature as well. I highly recommend stopping in and checking them out.

UPDATE: In addition to Pete, Bud, Christian, and Dara have also cut my hair and they all did a…read morefantastic job. Great lineup of talented hairdressers/barbers here. TLDR: Pete is a fantastic barber and if you've been striking out in West Chester looking for the best barber then you should go see him. Experience: It took me less than 2 minutes to book an appointment online via their website and they had several spots available after 6PM which was very helpful. Pete has tremendous attention to detail and he's extremely experienced with clippers, fading, etc. He nailed the style that I was looking for. Pete takes his craft seriously and delivers with a very easy-going demeanor. Between Pete being great, the fast turn around, and the whole thing only costing $25 + tip, The Refinery secured my business for life. I'll also add that the location itself is nice and located across the street from the courthouse parking garage which is super convenient for people who want to park in town for free.

absolutely horrible. i left crying and still was charged for this horrible experience. emma did…read morenot listen to a word i asked for -not one. i wish i never came in to be honest. i was alot blonder aka not box dyed hair either for your information and your employee did not listen for anything !!!!! when i left was way to dark not what i told her and not what i asked for the entire time. was a complete waste of time and definitely waste of money!!!!! do not go to this place! by far the worst treatment and color i've ever gotten! complete rip off! absolutely scam was crying my hair was so bad bc your aka stylist is absolutely horrible if she was a good stylist and couldnt do the job she shouldnt have and i still like my hair better before coming into this horrible over price scam of a place ..... i want a full refund and ill glady never come back

The owner mistakenly thinks this salon is in NYC! The prices are outrageous!!…read moreThe talent is not worthy of the inflated charges!!! And apparently they track your service appointments for YEARS and will place negative marks on your account!! regardless of why you needed to make changes to your appointments!! Who do they think they are??! Never going back after 15 years of loyalty!! Do not recommend this salon

I went in asking for something completely different & received a trim. I had a bob. I still have a…read morebob. I left feeling the need for a baseball cap. I wear it all the time now. I shouldn't have to do that. Shame on you Bella Salon Please don't bother "reaching out" again. It didn't do me much good last time.

So great! Easily booked an appointment, stress free from the moment I got there. I had a horrible…read morecut from a chain place and needed a "rescue." Those of you ladies who have short hair know how important it is for a stylist to actually KNOW how to cut & blend well, and these gals delivered in spades. I'm so stoked!!! Thank you!!! :) :)

They were able to get me in on short notice. Very nice hair dresser great prices will returnread more

After a previous visit where I wasn't very happy with the service, one of the owners, Dani,…read moregraciously reached out to me in order to rectify any issues. I'm so glad she did. I went back in for a cut with Chuck and had a great experience and I absolutely adore the cut I got. Everyone was very friendly, there's a welcoming vibe (not pretentious at all like some other salons I've been to), and you can tell they love what they do. They carry Pureology and Redken products which I love. I don't know if I just had bad luck before or if they've since changed something with their operations, but it's now evident to me that customer satisfaction is a priority for them. I already scheduled my next appointment and hope I've found my "regular salon."

I had my hair cut three times here, all by the same person. Given the fact that a service is…read morepriced according to the skill level of the stylist, I intentionally didn't choose someone with the highest skill level since I wanted to be budget-conscious. My first and second visits went fine although little things bothered me like no designated person working the reception area to greet me and the stylist reeking of smoke. My third visit - which was my final visit - I noticed when I got into my car and looked in the mirror that the stylist left one of my sideburns far shorter than the other. What happened to showing the client the finished style in the mirror before they add product and you leave? I went back in and politely showed the stylist her error. This was clearly an inconvenience for her. She muttered something then begrudgingly evened me out WITH NO APOLOGY. I don't think for a second this particular stylist is representative of the salon as a whole; rather, I just made a bad choice. Still, because of this experience, I won't give the salon another chance. PM me if you want additional details.

Truly sad to say this was the *worst* haircut I've ever gotten. Went in for a trim, told the…read morestylist to fix up the ends and lighten it up a bit. Left 37 minutes later missing 5lbs and 5 inches of my hair. This mystery cut is uneven and features short, puffy layers all around (though particularly on one side) with a weird thin tail of longer hair in the back. I'd take the blame for it if I had been able to see what he was cutting (I could only see the top of my head in the mirror), or if he had done an initial cut and asked for my reaction on length. Typically stylists ask your hair routine (I need something that requires ZERO maintenance), but he didn't even ask where I parted my hair until halfway through. I guess I'll just have to wear a lot of hats.

I think I found my place finally!! I went to Jillian last night and she was WONDERFUL!…read more I went to get my highlights redone and after consulting with me, Jillian uncovered that I actually wanted LOWLIGHTS! Imagine my surprise - I didn't know what lowlights were. Jillian was super patient in explaining it to me. She was professional and quick, I made two more appointments because I liked her so much. The reception staff were also great, they gave me some wine and I truly felt pampered. It's a quaint little salon, they were on time and had delicious fall candles burning. Parking will be either on the street with meters or in a garage - I don't know if they validate because I just walked from home. I'm excited to go back!

had a Consultation with Ashley. She guaranteed me that she could give me a spiral perm. I told her…read moreabout a previous experience with a perm that traumatized me. She said that won't happen she does perms all the time. She booked my appointment for Wednesday. Wednesday come and she cancelled on me because she did not feel well. The receptionist scheduled me for Thursday at 245 pm. I went inscared yet excited red for my new look. She again guaranteed that I had nothing to worry about. Long story short she burned my hair it looks like a birds nest. I cried and should have known something was wrong when she walked away and had her manager find my hair. Trying to tell me that it was normal for my hair to look like it did I left she upset. They did nothing to fix it. They charged me and sent me on my way. I don't recommend going there ever. Worst experience of my life

I saw Jess (level 2) in January 2026 and had a horrible experience. She didnt listen to my request…read moreand took over with what she wanted to do instead. She didnt blend my greys which is what i requested over everything and gave me one of the worst cuts ive ever had. No layers in the back of my head which with my amount of thick wave is horrible the way it lays and I was asking nunerous times for it and she declined to do so saying I would be left with thin hair. I would not. I know my hair. I am in my late 30s. And gave me horrible uneven and unleaded layers around my face and in the front. And the salon wouldn't credit me with a redo or fix. I will not recommend or go back. It is too expensive for this level to get this type of service.