I honestly never thought I would be writing a one-star review for this salon. I really liked my…read morestylist, appreciated the work she had done for me, and fully intended to continue being her client. That is probably why the way this ended was so upsetting and surprising to me. I had a full extension maintenance appointment scheduled for September, but I'm going on vacation and was hoping to have my hair done sooner. My stylist was completely booked and then going on vacation herself. I simply asked the salon whether another stylist might be able to help me. I continued trying to reach the salon through their text number, by phone, and by email. I wasn't trying to be difficult or demanding. I genuinely just wanted to know whether another stylist could do my hair before my trip. The salon was also holding additional extensions that I had already purchased and paid for, so when I eventually scheduled a consultation elsewhere, I needed to retrieve my own hair to bring with me. When I finally reached an employee by phone, I simply explained that I wanted to pick up my hair. She asked why, and I answered honestly that I had scheduled somewhere else because I needed to have it done before vacation and I haven't been able to get in touch with anyone at the salon. I thought that was the end of the conversation. Instead, shortly afterward I received a text from my stylist, who is also the owner. She told me she had spoken with the employee, accused me of being rude to her staff, and told me: "I think it's better for you to just come and get your hair and go elsewhere." She then told me she would not tolerate a client speaking to her staff that way and ended the message with: "Thanks for your business." I wasn't asking for special treatment. I wasn't angry that my stylist couldn't fit me in. I wasn't asking her to work during her vacation. I wasn't threatening to leave. I was simply trying to find another stylist who could accommodate me before my trip and, when that didn't work out, pick up the expensive extensions I had already purchased so I could have them done somewhere else temporarily. I genuinely wish someone had simply called me and said, "Hey, there seems to have been a misunderstanding. Can you tell me what happened?" I would have been more than happy to talk about it. Instead, a client who had every intention of returning was told to collect her belongings and go elsewhere. I'm attaching the relevant text messages/email because I don't want this review to become a situation where it's simply my word against someone else's. I'd rather potential clients read the actual exchange and decide for themselves how they feel about the way it was handled. I'm especially sharing this for other extension clients. Extensions are a significant investment, and in my case the salon was physically holding hair that I had already purchased. Communication and trust are incredibly important when a business is holding something expensive that belongs to you. I'm not happy to leave this review. I'm actually really disappointed that things ended this way because I didn't want to leave this salon in the first place. Unfortunately, after being spoken to this way and dismissed as a client over what I believe was a misunderstanding, I would not feel comfortable returning and cannot recommend the salon. I even waited for a response from her after I explained the misunderstanding, thinking she would at least acknowledge what happened or try to resolve things, but I never received one.

I love this studio! Everyone is so welcoming! Emily spent extra time with me to help me with my…read morecurly hair and the result was great. She taught me how to take better care of my hair as well.

The past two times I've gone to Hair Cuttery, I've been assisted by Hannah. Both times, she's held…read moreincredible conversations and makes me feel wanted to be there. She also goes a great job with my hair and takes care of it when she washes and cuts it.

I had an appointment with Amanda today and she did such an amazing job. Amanda was attentive to…read moreeverything that I wanted done with my hair and really helped revive it! She also recommended the perfect products to use in my hair to meet my hair goals. Highly recommend.

I had an Awful awful at home color experience that needed immediate help.. and I had the best…read moresavior experience at Bella Bella! Lindsey saved my hair!! See before and after in my pictures. She is wonderful and I am so beyond thankful for her!

Lindsey is a hair goddess-- unmatched skill, style and a fabulous personality. I switched from…read moreAvante to here to stay with her and she is doing wonderful things with the salon. Highly recommend!!!!!

Great timely Service . Personnel were very professional. Salon was very clean. Great haircut.read more

I came in today for a standard haircut. I ended up also getting the shine bomb treatment as there…read morewas a sale going on. I have never felt better about my hair in my life. Brianna was ready right on time, and as I came in I was offered a beverage by the front desk. I felt right at home here, everyone spoke to me like I was family and they were welcoming me in. The shine bomb did wonders for my hair and I definitely recommend it. The standard haircut included shampooing, conditioning, a scalp massage, blow drying my hair, and Brianna threw some curls in my hair as well. Definitely will be back for my next haircut and recommending my sisters and mother, this was incredible!

UPDATE: In addition to Pete, Bud, Christian, and Dara have also cut my hair and they all did a…read morefantastic job. Great lineup of talented hairdressers/barbers here. TLDR: Pete is a fantastic barber and if you've been striking out in West Chester looking for the best barber then you should go see him. Experience: It took me less than 2 minutes to book an appointment online via their website and they had several spots available after 6PM which was very helpful. Pete has tremendous attention to detail and he's extremely experienced with clippers, fading, etc. He nailed the style that I was looking for. Pete takes his craft seriously and delivers with a very easy-going demeanor. Between Pete being great, the fast turn around, and the whole thing only costing $25 + tip, The Refinery secured my business for life. I'll also add that the location itself is nice and located across the street from the courthouse parking garage which is super convenient for people who want to park in town for free.

absolutely horrible. i left crying and still was charged for this horrible experience. emma did…read morenot listen to a word i asked for -not one. i wish i never came in to be honest. i was alot blonder aka not box dyed hair either for your information and your employee did not listen for anything !!!!! when i left was way to dark not what i told her and not what i asked for the entire time. was a complete waste of time and definitely waste of money!!!!! do not go to this place! by far the worst treatment and color i've ever gotten! complete rip off! absolutely scam was crying my hair was so bad bc your aka stylist is absolutely horrible if she was a good stylist and couldnt do the job she shouldnt have and i still like my hair better before coming into this horrible over price scam of a place ..... i want a full refund and ill glady never come back

I worked with Jill. First time at the salon and just got a trim, but it was a nice time…read more I'm sure this is at every salon, but each stylist has a different level. When I first made my appointment they put me with a top level stylist, which is great, but I couldn't afford the top level price. Jill is a "lower level" but I felt like she did an amazing job and I walked out only paying $45 plus tip.

I absolutely love Avante Salon and Spa! The staff is friendly and personable. I had a haircut and…read moreblow dry with Deirdre - ever since I met her years ago, she always manages to cut my hair perfectly, and I won't go to anyone else. I also had a chin wax for the very first time. I was nervous, however the esthetician, Jenny, put me right at ease. She made it seem practically painless, and I am so happy with the results. I'm looking forward to trying out more of the spa services with Jenny and seeing Deirdre again.

Allysa did a great job for my daughters wedding with color matching extensions and placing them in…read moremy hair with a cute side swipe. Great vibe in the salon!

Honestly, getting my hair cut has so often been a let down that I really put it off. But I have…read moreseen the amazing results Allysa has created with my daughter's curly hair (she books with her when she comes home from Los Angeles, because Allysa is so good!). My haircut this past week was next level. She listened to my ideas and came up with a cut that uses the best elements of my long curls. It looks so much healthier and is easy to style myself. She is an amazing talent!

Anthony has been cutting my hair for over 20 years and now he cuts my son too! Will always get you…read morein for an appointment with a text, and always does a great job! Great atmosphere I strongly recommend to anyone in West Chester area to give Anthony a call, you won't regret it.....

Anthony is the man. Easy to get appointments via text. Does a fantastic job. The nice smooth hot…read morelather razor cut on the neck is a great touch. Cost is reasonable for top notch salon with chill vibe and great music in the background. Can't forget Rocco - the salon's mascot. Love that dog!

The stylist owner is friendly, outgoing and knowledgeable with 30+ years of experience in the…read morebusiness doing hair and makeup. It's quiet compared to other salons that can sometimes be too chaotic. It also has vintage architecture and clean facilities. Prices are reasonable compared to other salons. I 100% recommend this salon!

Had an absolutely fabulous experience at County Seat Style! Christy gave me possibly the best…read moreblonde color job I have ever had. Her highlights were absolutely impeccable. And to top of it, she was so kind and friendly!

I have curly hair. Requested a jawline angled bob and brought a picture. My hair is ruined, looks…read morehorrible! She cut it super short on one side so I had to have the other side cut short to try to match. Now my hair is to the middle of my ear. Nothing else could be done. My summer is ruined. I'm also interviewing for jobs. Thanks a F'ing lot. If I could give zero stars, I would.

Best. Facial. EVER! Olga was AMAZING! my skin l great and feels great! And the shoulder massage…read morewas soooo good! Two enthusiastic thumbs up!!