Great service, they are all time with me and me family during the travel, resolve the question and…read moreproblems, thanks for everything Alma

Awesome all details covered and more, saved me tons of hours planning and no sitting in airports…read more waiting for connecting flights like previous do it your self travel deals . best vacation & experience to Italy, Alma best ever. P.S I gave her exact dates & times and of course that matters

Watch out with this guy, he tells you he has cheap tickets for example from lax to mexico city, and…read morewhen you get there the prices went up in 10 minutes like 80 dollars each and he will make you fly from Tijuana to Mex. city, then you call other travel agents and they do have the tickets you originaly were going to buy real cheap. watch out with this guy!!! Cuidado con este senor es un mentiroso enganador.

From the owner: Omars travel oxnardread more

Paul is professional and very helpful. We renewed our…read morepassports. He helped us through the process, and he took our passport pictures too

My high school aged daughter called to make a reservation to get a passport. She didn't actually…read moremake the appointment yet, but paid $420. We had to ultimately cancel because of timing conflicts with her school and I called them on her behalf to find out the process for a refund. Paul, one of the employees there l, answered the phone and immediately took offense to my asking for a refund. He went on to explain to me that "since I don't work there" I have no idea how difficult it was for them to apparently take her credit card info and nothing else and all the "expertise" this required, so I would have to pay $125 cancellation fee or they would "go out of business". All I did was call and ask about the cancellation process and he was completely unprofessional in his response. We went on to tell me to "smoke it in my pipe" and hung up on me after I called him out for his unwarranted and business unfriendly personality. Don't bother with this place unless you like being treated like dirt.

I don't normally leave any review(s) unless the business is providing a super extraordinary service…read moreand in this case, Letsgo2 has earned it! My review is long overdue as I've been using their service to and from LAX for my elderly Mom for more than 5 years at least. Noah and all his drivers not only are always on-time or earlier than the scheduled pick-up but also goes above and beyond and my Mom is very pleased with this sedan service ! Communication is seamless and there have been several occasions when I needed to change the pick up time and/or place the wrong address, but they have been able to accommodate this new change or my mistake (without getting upset)!! We are very fortunate to have come across this service and moved on from another shuttle company as again they are prompt, reliable and personable and easy to talk to! If anyone hesitant, please don't and just ask for Noah!!!

It's the day of my trip, they have my $230.00 for round trip service to the airport and the voice…read moremail box is full. I was supposed to get a phone call or email last night regarding my ride to the airport and I have not. Their online chat does not work either. I am pretty sure I am screwed out of my money and my ride. **UPDATE** DO NOT USE THIS SERVICE. It's worse than I thought. They literally called my screaming at me that they sent me an email, and they did not. They sent me a email after they yelled at me and said that they refunded my money and they did not (it's not pending in my bank account). They never once confirmed my ride, they only yelled at me for the yelp review and cancelled my ride. I am still texting with this person who has threatened to sue me for "misrepresentation" (that's not possible). He is now accusing me of trying to ruin his business and told me "God has a way of treating people who do things like you are." WTF? I just wanted a ride to the airport. I really don't need this drama. See my pictures. He admits to screaming and yelling at me.. Guess they are concerned about their reputation but not their customers.

Hands down the best travel prices in town. Service is great, if you have any travel needs this is…read morethe place to stop!

There really is no better travel agent than Cathy Kroll!…read more She's passionate, worldly, knowledgeable, extremely "into you having THEE BEST trip", and works tirelessly to make sure everything works out perfectly! She will always go the extra mile for her clients no matter what! Not only have I known her for 38 years, but I have taken trips through her. And I honestly can say she is one of a kind! You will not be sorry if you book through her, she's worth every penny!

I have not used a travel agent to plan a trip in decades (William Shatner has handled the majority…read moreof my bookings), but when it came to traveling to two countries I had never visited, a friend suggested Cathy Kroll as she had been to Ireland and Scotland (and apparently the rest of the globe) on several occasions. I thought I would receive some good hotel and tour recommendations, but what I received was much more valuable. At every hotel/B&B/Castle we stayed in we received upgrades (free breakfast/ larger rooms with 5-Star views/ complementary massages, etc...) that were worth at least $2,000 when added up (although it is hard to put a price on some of the views). Also to my surprise, our airfare was lower than what we had found using various travel websites. Cathy met with us several times before our trip to insure she had covered all of our needs and then tracked us during our travels to insure we were receiving all of the extra perks, and upon our return she inquired as to any changes we would suggest to the itinerary she suggested. I would highly recommend Cathy to anyone planning a trip and will be using her on all future trips!!!

My insurance lady was rude as hell.when your old and grey and grumpy ,just retire and let someone…read moreyounger and new and fresh have the job.,Don't take your misery out on the customer.auto club wanted to verify my mileage because they didn't believe I didn't drive that much this year so they wanted a photo of my odometer,so the letter stated stop by an auto club to verify with your local agent,nope ,she didn't want to see the vehicle or photograph,email it she stated.im thinking isn't it better you see the vehicle or photo in person?rather than email?she just humiliated me and made me feel dumb instead.The old me would of blew up and cursed her out,...,I respect aaa enough not to mention her name.20 year membership means nothing.

Don't call for an answer - you might have the same experience I did. Called for a DMV question,…read morewas put on hold, then transferred to a DMV specialist, who, after I asked my question, said, "Just a minute," put me on hold, and after 30 minutes of silence, I hung up.