I switched to Dr. Hoover after attending another local dentist for two years. His prices were…read morebetter and he didn't try to sell me services I didn't need. Very kind man and his staff was pleasant. I wanted to write this real review to combat some of the negative things I've read on here. He's now my family's dentist. No regrets.

Best dentist in the west. Very friendly staff. Dr. Farmer is one of the rare awesome people still…read moreleft in the world. I would highly reccomend

Nobody every WANTS to have a root canal..... but if you need one see Dr. Loth. I had mine done 10…read moredays ago and am eating bagels and potato chips now. I was in & out of there in about 45 minutes. From discussions with my friends this is NOT normal.... 2-3 visits... pain and many hours in the chair is what they got! Dr. Loth and here assistant were like Edward Scissorhands. Always with the right tool ready to make my experience pain free and quick. I really can't believe how much of a non-issue this whole event was. Driving to Arlington from Fort Worth at 1 pm was more stressful. Really- don't put off a root canal because you are afraid.... go see Dr. Loth, she is pretty amazing! Oh ya- she races cars and rock crawls Jeeps, so that makes her pretty cool too :)

Dr. Loth rules! I had a root canal redone and she explained every little step of the process. I…read moreknew exactly WHY I needed the root canal redone (from 10 years ago) because she educated me very well. I also didn't have any pain after the procedure.

Wow, I decided to write my review after issues and noticed the ratings on this place in Azle,…read moreTexas. Guess I should have checked the reviews before using them. My issue isn't for work that was done. I had an appointment scheduled for 6 months. I left work early for my appointment and when I arrived, I was told that day was for Orthodontics. I was not called to change my appointment. I had been there 2 weeks previously for a chipped tooth and asked if I needed to keep my appointment for my cleaning and was told yes. So, why did they not tell me then that the time I had booked for 6 MONTHS was for Orthodontics and not cleanings? For the appointment that I had 2 weeks previous, I received a bill for a balance $14.00, when I paid for the service at my appointment. I called them and asked them to credit my account since they failed to call me on my scheduled appointment, and I left work early to go to the appointment scheduled for 6 MONTHS. I was told they couldn't do that. So, I am now getting a new Dentist.

I just moved to Azle two years ago and needed to find a dentist. I found these guys and thought…read more"great" they are right here in Azle, I'll use them. I always book my appointments first thing in the morning so that I miss a minimum amount of work. ALL THREE times that I have used them, they were late opening the office and then I had to wait for a while. The last straw was last month when they called me and wanted to reschedule my appt for later in the day. Sorry, I explained the reason that I book the first appt and they said to come on it.. Well, late again and the girl that works the counter was in a very bad mood, got into an argument with the office manager, slamming doors, etc., and walked out leaving me there wondering WTH.. After 10mins, I left vowing never to return to that office again.. They still haven't called me to apologize, reschedule or wonder why I left.

Let me begin by saying I'm 63 years old and was very nervous about having a necessary root canal…read moreperformed. The staff here was exceptional in talking to me about what would take place, and Dr. Elliott was awesome! I expected to have some discomfort or even pain during the short time there, but I didn't. Let me put your mind(s) at ease when I say I was cared for better than I can describe. I didn't feel pain or discomfort during the procedure. Highly recommend this group to you, and your family & friends!

Had a procedure done and ever since then they have been trying to collect extra money from me and…read moretelling me my insurance only covered so much even tho my insurance already gave a quote before I even signed anything. Seems they are trying to scam people out of money. Also Jasmine in the office isn't very customer friendly either.. I don't recommend this place or you to could be out over $600+ months after your procedure.

Absolutely love this place! They are super caring, and listen to everything I have to say. The…read moreoffice experience was above my expectations. The dentist is always concern about my outcomes and makes me feel comfortable and confident in my care. I was going to another local dentist and had the worst experience. Unprofessional staff they had there, this was a relief when I had my first visit at her office here! I will be back

Dr Klassen does not listen to her patients, is not thorough in her examinations, and is…read moredisrespectful. When visiting I understood the stare of my teeth but Dr Klassen gave me hope that we could fix the issues. After the 3rd visit, in the middle of prepping me for yet another root canal, she tells me dentures would probably be my best route. Only after thousands of dollars in did she volunteer this information. I had previously asked her to remove a tooth that cause severe pain and she said she thought she could save that to only be removed a few months later. When I confronted her about this she said she thought she could save it once again. Now I go to get a second opinion about dentures and not only does the denture specialist tell me that in good conscience she cannot remove my teeth for dentures but that a root canal crown that Dr Klassen put in had a huge cavity on it. One of the most recents. I just saw Dr Klassen a month ago and when I asked her about it she says she didn't see it. Not sure how she could miss it since I could see it with the naked eye. On top of this, I am clearly upset and she proceeds to laugh at me crying. Horrible, horrible woman! At least her staff is nice.

I can't say enough amazing things about this dental office. From the moment I walked in, I was…read moregreeted with genuine kindness and professionalism. The entire team made me feel completely at ease, and every step of my visit was explained clearly and with so much care. The office is spotless, modern, and welcoming, but what truly sets them apart is how much they genuinely care about their patients. My dentist was incredibly skilled, gentle, and attentive--making what I thought would be a stressful appointment feel effortless. For the first time, I actually look forward to going to the dentist. If you're searching for a place where you'll be treated like family, this is it. Simply the best dental experience I've ever had

I had a very positive experience with this office. The clinic was clean, organized, and the staff…read moreat the front desk were very friendly and welcoming. The doctor was patient, took the time to answer my questions, and made sure I felt comfortable during the visit. Overall, it was a great experience.

I have never received such friendly or personalized service at a dentist anywhere. Upon submitting…read moremy appointment request online, I was contacted promptly by a professional and caring staff member. Finding information and filling out paperwork were convenient through their website. When I came in for my appointment, I waiting maybe 5 minutes before being called back to have a 1-1 with Dr. Rubin - in an office chair (not laying down in a dentist chair). He really took the time not only to find out my dental history but to learn a little about me personally as well. After the consultation, he introduced me to my dental hygienist telling her a little about me and then what to look for in my check up. The dental hygienist was so nice and I felt comfortable the entire time. Overall, I really enjoyed my visit to the dentist. How often do you hear that? I definitely recommend this office!

The people here are the most amazing people i have ever been blessed to be in the pre of. Both Dr…read more Egan and Dr. Lamborn are extremly knowledgeable and so so kind. This place will make sure you are well taken care of!

Dr. Mitch Rosen is an excellent dentist. He truly cares for his patients and ensures they feel…read morecomfortable throughout the experience. He took the time to create a beautiful Crown for me and I've had absolutely no issues. Also while he is giving a diagnosis, he not only gives you a clear explanation but also is open to answering any questions. He is trustworthy and produces awesome results! The staff is always kind and extremely helpful. I drive over an hour just to come see Dr. Rosen and his staff!

Prior to scheduling treatment, I contacted the office to verify that they accepted my insurance. I…read morewas specifically told they did and that they could not charge beyond what my insurance company would approve or allow under my plan. During that same conversation, I clearly explained that if the treatment was going to cost more than $15,000, it would be completely outside my financial ability and would be a waste of my time to even proceed with a consultation. I was assured that would not happen. Based on those assurances, I scheduled an appointment and was referred to see the endodontist/specialist. However, after the consultation, I was presented with a treatment plan totaling approximately $28,000 -- nearly double the maximum amount I had clearly stated I could not afford. At that point, I requested that the office send the treatment plan to my insurance company because my insurance carrier wanted to review the proposed treatment and determine what charges would be allowed or covered. Before I ever saw the endodontist, the general dentist in the office personally told me she could place my implants herself. Based on that statement, I believed my treatment could be completed directly through her without the need for additional specialist costs. However, the written treatment plan later stated that only the endodontist/specialist could perform the implant procedure, which directly contradicted what I had been told verbally. When I questioned the office about why the general dentist was not performing the implants after telling me she could do them, I was told that she "couldn't place implants with them." I explained that the dentist herself had specifically told me she could perform the implant procedure. The office then responded by saying, "Oh, she can -- just not here." This response made no sense to me and was extremely misleading. If the dentist was not authorized or permitted to perform the implants at that location, I do not understand why I was initially told she could complete the procedure herself. I relied on those statements when making decisions regarding treatment and financing. Despite my concerns and questions about the conflicting information and dramatically increased costs, the office continued repeatedly emailing me encouraging me to "sign up now" and stating that the pricing was "a bargain." Due to the misleading information regarding insurance coverage, pricing, provider capabilities, and treatment costs, I have filed a formal complaint with my insurance company regarding the misleading statements and false representations made during this process.

I would NOT recommend this place to anyone. Charged almost $300 for a tooth evaluation, an…read moreadditional $700 for a root canal on a tooth that could not be saved. I gave one star because they took my money with a smile.

Staff A+, Affordability A+ Re-treatment of prior root canal…read more Procedure felt very rushed, very rough, high level of avoidable discomfort during procedure, no post procedure update or consultation with Dr. Left with damaged crown with open hole and told to go see my dentist to get it fixed and don't eat anything on that side until it gets fixed.. was initially very excited to have found this dental office and left pretty disappointed.