Okay, now this is hospitality!!! I got an appointment for a cleaning the same day. I walked in and…read morewas greeted with a smile and that is not often. I didnt have to provide my insurance or tdl card for the front desk because they already had everything they needed. I sign my consent forms electronically and took a selfie. I didnt wait even 5 minutes and I was escorted to take my first set of xrays. I got to my room and Victoria asked me what I wanted to watch on tv. I was cold and she went and got a blanket for me. Wow! This is top of the line dentistry and customer service. Dr. Angie came in and gave me a consult of my teeth and then the hygienist, Jenny came for my cleaning. She even applied chapstick to my lips which is a PLUS for me. They even give you a warm lavender towel to use after your cleaning. I am very pleased.

Strongly recommend to anyone looking for a 10/10 dentist. Doesn't sugar coat, but very gentle and…read morecaring for all patients. Staff are even better kind and attentive while still being professional and earnest. 100% worth it all.

Very friendly office staff. Had a dental situation that needs immediate attention. I saw Dr Tran…read morewithin 2 hours. Very informative and helpful. Reasonably priced too!

The lack of accountability and professionalism this establishment demonstrated is disgusting. When…read moreyou get there Dr. Vi is friendly and welcoming but don't let that deceive you. I usually go to a different dentist so I already knew I needed a root canal & filling, but because it's so expensive I had to wait until I had the money. However, My gums got swollen and I started experiencing really bad pain to the point where I got 0 sleep that night, so I to Dr. Vi, since I'd heard she was good. The visit went well, I explained my situation to her and informed her I would be getting the root canal as soon as the swelling went down. She told me she would send a prescription to my pharmacy and I could pick it up that day as I'd receive a notification soon. Since the pharmacy was on my way home I decided I'd wait there till my prescription was ready, after a while of not being notified about my prescription I asked the pharmacist if my prescription was ready. I was told there was no prescription for me, so I called Dr. Vi's office and was told they were busy and would send it soon. About 40 min later I still hadn't received a notification so I asked the pharmacist again & again she told me no prescription had been sent. I called Dr. Vi's office again but they had already closed WITHOUT SENDING MY PRESCRIPTION!! Still I thought I'll just take Advil all day to ease the pain until tomorrow (Friday) not knowing they were closed by 12pm and still they didn't send my prescription on Friday. THURSDAY-MONDAY I had to go through excruciating pain, I got 2 hours of sleep if I was lucky with some nights not getting any sleep at all. Finally, Monday comes around I got ZERO sleep because the pain was so bad, I had to call them 3 times till someone finally picked up. I informed the front office I needed to talk to Dr. Vi due to my last visit and excruciating pain I also let them know I had not slept the entire night. I asked to talk to the doctor because I know she has to send the prescription not the front office and therefore I felt I should talk to the Dr. .She told me she'd let the Dr. know and have her call me back. About 30 min later I get a call back from the front office again asking if i had called due to my prescription, I said yes that the Dr. hadn't sent the prescription so I hadn't been able to pick it up Thursday. She said the Dr. did send the prescription but that they would send it again (I had a feeling that was a lie because I would of gotten a notification by text if they had sent the prescription but I gave them the benefit of the doubt). Still, I was polite and said thank you. Again, the pain is excruciating so I asked my brother to pick up my prescription for me. About 45 min after my conversation with the front office he left to pick it up (took him about 15 min to get to the pharmacy so it had been about an hour). My brother calls me & tells me the pharmacist told him there was still no prescription for me. At which point I proceeded to call Dr. VI's office again, I informed her the pharmacy had not gotten my prescription yet and was told Dr. Vi still had not sent it mind you every 15 minutes I'm having to use an anesthetic I had bought to help with the pain because it is so bad. At this point I reminded her I have been in extreme pain with little to no sleep at all but she was very dismissive and even said there are people at the office also experiencing pain. I could not believe she'd been so dismissive. I told her I'm sure there is and they should be able to get their medication today so they don't have to go through what I'm going through, I've been waiting since THURSDAY with sleepless nights, and extreme pain. And I've been polite and patient but that really got to me because it seemed like she was saying my pain was not important compared to the other people that were there today. She didn't apologize and kept denying that they had forgotten to send my prescription and said they would send it "again". My brother informed me the pharmacist had checked again to see if there had been a prescription sent for me previously but there was none and she even went out of her way to check if they had sent it to the wrong Walgreens and said if they had it, would show up in their system. They had not. Finally, I get a call from Dr. VI's office telling me they had just sent the prescription, I immediately received the notification so I know they lied when they said they had sent the prescription out Thursday otherwise I would of gotten the notification. They had no empathy and I never received an apology from anyone and Dr. Vi never bothered to call me.

Dr. Parthiv Mehta is a con-man and a crook. Please, I beg you to go look at all the 1 star reviews…read morethey try and hide. They also dispute almost all the 1-star reviews as you must have the wrong office, never a patient there, even though they have receipts. The reason you see so many 5-star reviews is on your first visit they are overly nice and then begging you for a 5-star review before you leave the building (don't believe me look for yourself). That is the trap then on following visits is when they start to show their authentic selves screwing you over at every turn. Charm Dental is a perfect name, they charm you, then try to charm all the money out of your bank account. His fake smile is a character, when I was there, he was having a staff meeting and I walked around the corner and he was speaking to them like dogs, which you can see in their faces walking around on eggshells not to set off his rage. We paid 3,600 dollars for 3 hours of anesthesia and were told it was from when my son went under until he woke up. That was a lie they added 2.5 hours to his time by including when the vendor they used showed up and then left. We were not even in the office for 5.5 hours so how could my child be under that long? His work was awful, and we had to keep going back to fix it, so we went to another dentist and paid them $500 dollars to fix Dr. Mehtas' mistakes. We had disputed the amount billed and my wife and I were invited by Dr. Mehta to finalize the bill and come to an agreement (see photo below). Little did we know we were walking into an ambush by a very evil man. I came in good faith to get to the bottom of this, he shuts the door and then begins attacking my wife and I out of nowhere. His fake smile turned into rage as he accused me of being a horrible human, and my wife as an awful mother, which is very bizarre because he does not even know us. He then gets mad that we have great dental insurance which is great for us but not as good for him. He prefers cash pay so he can take advantage of the poor people coming in that have no idea he is about to rob them. Many of the reviews state his dad that was a dentist and treated his patients the same way. One of the most bizarre things in his office is he pulls out his phone and shows us a video of his son with a busted forehead that needed stitches. One it is strange he showed us and filmed it but tells us he made his son do it without pain medication. What type of monster does that to his child and films it, then shows it to people he is yelling at to prove he is some kind of tough guy. This is the same monster that wants to torture his patients and staff. Do yourself a HUGE favor read this and do your own research going over real reviews. I have also made a formal complaint to the Texas Medical Review Board for their investigation. This corruption must be exposed, before he is allowed to keep hurting more people under the guise as a doctor.

I discovered this place through an ad on TikTok. The front desk staff were very friendly and…read morehelpful. However, they took 15 rounds of pictures of my mouth, which I found a bit excessive. I counted each one. The initial technician appeared unsure and had to ask for assistance multiple times, but it wasn't until her 10th attempt that she received any help. It seemed as though her concerns were not being taken seriously.

Love the staff here! Everyone is super nice. Karen is the BEST hygenist I've taken my daughter to…read more She did a great job of building a rapport with her and making dental procedures like cleaning and putting sealants on seem not so scary. Even when my daughter got a little overwhelmed, she was able to calm her down quickly. We had 2 visits this week for check up and sealants, both were quick and painless. I didnt expect that with a 4 year old who has had fear of dentists. Thank you, Karen! You are a rockstar. Dr. Vincent was awesome as well. He did a great job of explaining what was going on and what we should do to provide better dental care at home. They have tvs/video games in the lobby and tvs in the rooms to keep kids occupied too. You should bring your kids here!

Terrible experience. Our procedure was almost 2 hours delayed, however, they did apologise and that…read moreis not actually my complaint. Our family was referred here from our local dentist due to my 6-year-old having anxiety with dental procedures and needed further sedation than what our local dentist could offer. All the female staff we worked with were kind and patient. However, the male doctor/dentist was not patient enough to wait for her topical numbing agent to set in before he started sticking her with the needle. It was only a small swipe with the cotton swab and then poking her with the needle within the same 5-10 seconds and kept sticking her with the needle with no empathy to her screaming while she was under conscious sedative anesthesia and laughing gas. We left without finishing all the treatment. We absolutely will not be returning to this office and would never advise a parent bring their children with dental anxiety to this office to experience more trauma. This is why she has trauma of dentists in the first place.

Best dentist for kids we have been too!!! The wait was not so long, the assistances were amazing…read morewith my kids. This was 1 of my kids first dentist trips and not 1 of the kids cried or were nervous! They were prompt about what was covered and what wasn't. My kids loved it and said they can't wait to go back!!!

My toddler came in for his checkup and the staff was so friendly to us both. I'm pregnant so I…read morecouldn't sit with him during X-rays so the staff talked him through it and with their help he was able to do it by himself! However, he did not like the actual checkup part but all the staff were so helpful in holding him and trying to calm him down. None of the staff showed frustration, it was all positive- you guys rock! Looking forward to our next visit!

I picked to come here because of the reviews. I needed something close to home but trying to find a…read moredentist is very personal to me it's like an intimate relationship. With that being said I researched to see what was around me that had great reviews. Fellow helpers did a great job reviewing this place It is definitely clean Economic Close to home Friendly Definitely will be coming back!

I no longer recommend this dental office. When Dr. Brown retired, I continued to use this office…read more However, I was mis-diagnosed by Dr. Carrion. I had a cracked tooth and he recommended a crown. I asked several times if I needed a root canal and he told me no every time. Even after the crown, I still had pain in that tooth for over a year and was told different reasons every single time. Long story short, I ended up with that tooth being abscessed and had to have a root canal. The endodontist who did the root canal stated that it was very iffy if the tooth could be saved. That was several years ago, and I still have pain in that tooth. It will have to be pulled and an implant placed. I would not let this man near my mouth ever again.

Just moved to Texas and found this office online and tried them for the first time and have to say…read moreglad I did, was easy to get an appointment that fit my schedule. Amber the hygienist was great, communicated exactly what she was going to do and have a sof had when completing my cleaning. Dr was on time and quickly diagnosed my concerns and had me on my way. Great job by all the team.

Friendly staff. Clean office. Never had to wait more than 5 mins here to get called back. Which…read moreis an absolute + for me as I am always in a hurry. My previous dentist id always have to wait at least an hour just to get called back. My dentist was super informative and knew I was nervous about my visit. (I hate needles- especially ones in your mouth) He made me feel very comfortable throughout my procedure and made sure I was ok. I was in and out of there. I definitely will be a long time patient. All my kids and husband goes here as well. (Long before me) Thanks for taking care of us all!

As a patient here, I always leave feeling so happy with my smile. I have my routine cleanings here,…read moreevery 6 months and I have had cavities filled. Dr. Pablo is extremely gentle and caring. I've never had a bad experience with his treatment. I have had prior dentists do work when I was not completely numb, Dr. Pablo will make sure you are completely numb before starting work. He and his team ensure that I am comfortable every time I visit. They use excellent equipment and cameras to make sure you see the cavity that they are working on! So the trust I have in this office is pretty high. I would recommend this office for anyone and everyone! 10 stars

Back in 2022 I paid OUT OF POCKET about $2000 for a crown, fillings, x-rays and the lot. Was…read moreEXTREMELY happy with the service and work performed AT THAT TIME. NOW??....JUST THE OPPOSITE!!! The crown they made came unglued after only 2 years and they want to charge me $300 to glue it back. They want to charge all these EXTRA BS CHARGES like x-rays, exams and so on "TO MAKE SURE OF THIS OR THAT". WHY CAN'T YOU JUST SIMPLY STAND BEHIND YOUR WORK!!??? It's also strange that the Dentist that did the work originally IS NO LONGER EMPLOYED THERE. HHHMMMM. I wonder why. So if you have a dental problem, you will probably get pretty good service initially, BUT DO NOT HOLD YOUR BREATH FOR THEM TO STAND BY ANY OF THEIR WORK!!!!!!!!!! You will be left up the proverbial creek like I am.

Don't waste your time here ! Went for a "cleaning" and "free evaluation " they are charging my…read moreissuance for evaluation and after wasting time didn't even do cleaning and water to charge almost $400 for cleaning and extra stuff. Didn't even spend time explaining things to me really much money grab

After stringing me along for 2 days saying they take my insurance only to find out they say they…read moredon't. I need a crown re-glued and I could have gone some where else instead of wasting 2 days with this dump. People's time is worth the same as your time. Karma's a b!tch and you will soon reap what you are deserved.

My kids love it here! When they first started being seen, over a year ago, both of my girls needed…read morea fair amount of work. They've since had all of their work done and both just had their 6 month follow up with no new cavities! Yay! We appreciate that the staff talk with our kids and fill them in on everything being done. They also give them lots of helpful tips on future care and random facts when they ask questions. So thoughtful. The waiting room is clean and lots of fun for the kiddos!

Great experience! My son who is 5 and typically terrified of any type of doctor loved it here, sat…read morefor an entire cleaning and did not want to leave after. The nurse was great, she explained what she was doing step by step to my son and made him feel super comfortable. The doctor also was great and gave us good feedback on what to expect when his permanent teeth come in. They make it a really fun office experience for the kids with the toys setup on the waiting area and invited us to stay longer so the kids could feel comfortable. I highly recommend this plav