Needed 2 veneers on front teeth. Entire process was painless and took less than 1 hour for the temp…read moreveneer. Received 2 numbing shots in top front gums and didn't feel them. Dr used new technique with vibration to distract pain sensors/mind.

First time visiting McDowell Dentistry and we had a wonderful experience! The staff was very nice…read moreand professional from the moment we arrived. Both the Dentist(s) and Office staff were especially amazing--They really took the time to listen, ask thoughtful questions, and provide dental care to my Family. We all truly felt cared for! Highly recommend McDowell Dentistry of Goodyear and appreciate the excellent/professional services! My Family is very happy to be under your care!

On May 7, 2026, I, Sandra Brezina and Terry Brezina, my husband, went into a special room to speak…read morewith Lydia, a finance person, to find out what the cost for my dental procedure would be. She went over what was to be done, how much Delta Dental would cover and we were pleased with the pricing as it fit into our budget. Lydia stated that there would be no other charges for the upcoming dental appointments with Dr. Puha. We gave Lydia our credit card and she proceeded to charge $3,228.50. Delta dental insurance paid Burns Dentistry on May 7th, 2026, $48.50, on May 1, 2026, $46.00, on May 14, 2026, $ 1,230.00, and May 22, 2026, $721.00. To the best of my knowledge then, Delta Dental insurance paid Burns Dentistry a total of $2,045.50. On September 8, 2026, I went to my appointment, and the dental assistant, sat me in the dental chair and said, oh, you will owe I believe she said $1,500 for today. I tried to explain that Lydia had told us on May 7, 2026, that no additional charges would be needed. That I had already paid on Care credit to Burns dentistry $3, 228.50 on May 7th. I told her to please talk to Lydia. She went out to talk to Lydia. She came back shortly and said, "oh, yes, you have a credit and you would not owe any money. So, Dr. Puha came to the room and proceeded to take the small cap off the implant. He didn't offer any topical pain medicine or Novocain. He said it would take 10 or 15 minutes. He applied very hard pressure to my gums around the implant. It was extremely uncomfortable. I had to ask him when to come back to finish up and he said, in 3 weeks. The dental assistant escorted me out to the scheduling desk and the 2 ladies working there stated to me that "yes, I owed $998.00". I was totally baffled and I didn't have the money or my care credit card with me. The lady taking the payment said she had my care card credit number and would process the payment of $998.00. I told these office ladies that I needed to speak to Lydia and that I tried to tell them that I had made an agreement with Lydia and that the dental treatment had been paid for future visits. They said that Lydia was on maternity leave. They didn't offer to contact Jessica who is taking over for Lydia. I had to pay $998.00. This payment of $998.00 maxed out my care credit and I asked if I would be paying more money for the upcoming visit in 3 weeks. They said no. I wouldn't need to pay anything more. I was shaking and very distraught over this. I know what Lydia originally had told Terry and me. I came home and told my husband, Terry my husband also recalled that Lydia had told us on May 7, 2026, that the $3,228.00 was the total cost of all the upcoming visits. We have paid $6807.00 so far and we are afraid that they will ask for more money on the next visit while I am in the dentist's chair. I came home and my left lower jaw hurt after the procedure. I had to take Tylenol PM to help with the jaw pain and got no sleep last night. I was disappointed with Lydia. Terry and I never remembered Lydia saying there would be possibly additional charges. She convinced me that between the insurance money and our payment of 3,228.00 was all that would be required. I am afraid that I will have to pay even more money for my upcoming appointment to finish the implant and crown. Lydia needs to be told that she should tell the patients that there might be additional charges.

I am so glad I listened to my 'gut feeling' about this practice. I almost made the huge mistake of…read moregoing to them. READ THE ONE STAR VIEWS. First of all, I cannot believe how RUDE they are to patients who had bad experiences. They literally gaslight every single one - blaming them and not taking any responsibility for their part in their failed dentistry. They are more about up-selling than they are about patient care. Avoid them at all costs. Their practice is toxic.

The best! Such a wonderful office! Dr. Achatz is so honest and knowledgeable. All of the staff…read moreare so kind and patient! Takes all the fear out of going to the dentist!

Came back from a cruise with a broken tooth. My regular dentist could not get me in for 4 days…read more Called Sun West Dental. Jennifer could hear my desperation and told me to come right over and they would work me in. Dr. Achatz and his assistant Nikki? took care of the issue that was cutting a hole in my tongue. From start to finish , it could not have been a better experience. Kudos to them, and thank you!

My two daughters have been going here for their dental treatment. I can't help but noticed how…read morethorough and professional the office treat us. They have always been thorough and descriptive in explaining on what procedure they are about to do. The dentist and hygienist are awesome because they are friendly and caring, always asking how the procedure went. The office are well kept and front office staff are friendly. I loved that they are sincere and socialized with me and my family. They have always been flexible in accommodating and working with my tight schedules. Overall, I love coming here because they are friendly, easy to work with, sincere and very tidy.

This has been the best dental experience I've ever had. My visit has been long overdue and the…read moreentire staff made me feel so welcome. Every one there seems so genuinely kind and caring. I was extremely nervous initially but they made feel so relaxed and comfortable. I Will be referring surprise dental care to everyone I know! Thank you!!

I've had some less than great dental experiences, NEVER though when it comes to Dr Garrett and his…read moreteam, is it ever less than a great experience. I had been hesitant about whom to choose for dental care after moving back out here due to the previous experiences I had, I carefully chose between offices and landed here when started my journey back on track with dental and am so glad I did, (little over 2years) I still see the same faces from when I started care here and that says a lot to me especially now days. I went in today for my cleaning and was met with wonderful care as usual, even above and beyond for my needs today, they always address my concerns without any hesitation and constantly making your experience seamless from start to finish, this team is very hard working, and can't thank them enough for all their amazing work. I don't know everyone's name, but special thanks again to Poppy, Nique (I'm so sorry if I misspelled) Rochelle, Sam, Arlene and Dr Garrett / rest of the Team for always being so fantastic!

I have been a patient at Garrett Dentistry for 7 years. I have always had a good experience with…read moreDr Garrett and his team, but today I actually closed my account there. It started with a phone call with a new Scheduler and went down hill from there. I ended up cancelled the appointment I had scheduled and told them I will not be back. There is no excuse for rudeness. You can deny you were being rude, but when the office manager continues to interrupt and talk over a person, not to mention the condescension and deliberate misunderstanding she was expressing when I would ask a question, why would I want to receive any care at such a place.

For the first time in two years, I was able to chew my food without pain. And, he completed my…read moreprocedures within two months. Thank you Dr. Fraiman and your friendly staff. Vivi Tran

We give our Highest recommendation for Dr. Perry Fraiman. Their Professionalism & Quality Care is…read moreExcellent. The Doctor's & Staff are a 10 out of 10.

I was referred to Surprise Smiles by the VA, and everyone I interacted with was pleasant,…read moreinformative, and helpful. I was scheduled quickly and was able to be seen the very next day. I also appreciated being able to complete all of my initial paperwork online at my own pace before the appointment. I arrived about five minutes early and was taken back right on time. The hygienist (I wish I could remember her name) was amazing. She thoroughly explained every step of the appointment, was very friendly and personable, and consistently checked to make sure I was comfortable and not experiencing any pain or discomfort. When the dentist came in, the hygienist provided a very thorough update on everything we had discussed and completed up to that point. After the exam, the dentist clearly explained what to expect moving forward. This was by far the most thorough and pleasant experience I have ever had at a dental office. I would highly recommend Surprise Smiles, and I will absolutely be scheduling my family here as well.

I recently had a temporary crown placed on 13 May at Surprise Smiles. Before leaving, I was…read morespecifically told that if it broke or if I had any issues, I should contact them and they would get me in to repair it. I also had a follow-up appointment scheduled for 1 Jun for the permanent crown placement. The following day, I had a root canal completed by the endodontist, and that experience went great. On 19 May, my temporary crown broke. I left an after hours message with Surprise Smiles and received a return call the next day. Instead of helping repair the crown as I had originally been told, I was simply reminded that I already had an appointment on 1 Jun. I explained that I was in a significant amount of pain and was then told to contact the endodontist. You do not need a dental background to know what the answer was going to be, but I still reached out to the endodontist anyway. They told me they do not do crowns and that I needed to contact the dentist who placed it. I have since contacted the VA and cancelled all additional care through Surprise Smiles. What shocked me most was how quickly responsibility was passed off instead of trying to help a patient who was in pain.

I am a relatively new patient at Burns Dentistry. Christine recently provided a very thorough…read morecleaning. She was professional and explained what (and why) I need some additional dental care. Next up....Karen helped me with figuring out my dental insurance and provided options in regard to cost. Great staff. Anna P.

Beware do not go to this dentist office. They pre-invoice you for all the work and then when it…read moredoesn't go OK they tell you too bad read our disclaimers. I had two implants post put in and they both failed. Dr. Dodd said I would get a refund but when I called the office, they said I wouldn't get anything. Now I just have two holes in my jaw.. I would not get any implants at this office