Good service and prices. Purchase tires and they will fix flats after the sale and rotate tires…read more Front desk is polite and helpful.

I called to get a quote & the gentleman answered all my questions. When I got there, the lady at…read morethe front desk was incredibly helpful. Their price for a wheel alignment was better than any other shops nearby. They said it would take an hour but I got lucky with my timing and I was done in under 40 minutes. Would absolutely recommend. This is also the shop another car mechanic recommended so well trusted!

I've been coming to Collision Auto Crafters for years. They are very knowledgeable, efficient and…read morespeedy. I've needed a paint job, a dent pulled out of my door and a bumper replaced. Nice group of guys that will take care of your needs.

Received personal care and attention from my 2019 Lexus ES350. Any concerns I had were addressed…read moreimmediately. My car presented brand new when we picked it up!! I would recommend them for your collision needs, I'm sure I will be going back .

Where do begin? Between CarCraft and USAA, they made my car good as new!!! First, we are a USAA…read morefamily, so this is as much a shoutout to them as the fantastic work done by CarCraft! Juan is a pro, and made the whole process easy. I initially had my driver-side door badly damaged in a parking garage in DC in 2018. Downtown is notorious for having mean drivers who will bang up your car and not think twice. Fine. It happened. I figured getting my car fixed at the shop would be a pain and they'd keep my car for weeks on end, and going through insurance, etc... is as pleasant as a heart attack, so I made the dumb mistake of hiring some random guy off Craigslist to do the job in my driveway. He promised me the world, that the dent will disappear and that he had access to factory paint-match sprays, yada yada yada. I was an idiot and thought: "What the hell, sounds good to me!" Initially, it looked great! Fast forward 3 months and the paint began to oxidize! You could see all the paint overspray all the way to the other door! What an eyesore! And I actually let it sit like that until just now - September 2021!! (So now, there was the initial damage done by the driver in DC - AND the shoddy job the Craigslist rando did, that needed repair!!) But I just found dealing with insurance companies in the past to be suuuuch a pain that I actually opted to just live with an ugly car the last 3.5 years! Until finally, my husband said, enough - "We're calling Juan at CarCraft. You won't have to jump through any hoops, just explain what happened to Juan and he'll handle the rest." Sure enough, that's exactly what happened. We called USAA to file the claim. Wasn't a painful process. They told us to drop it off at CarCraft for an estimate. Juan literally took it from there! No hoops. And they had it done in about a week, less time than they initially quoted me. My car looks brand new!!! I'm thrilled! I rolled up to CarCraft and it was sitting in the drive - waiting for me, all washed, polished, vacuumed and everything! I was smiling ear to ear! I don't know why I waited so long to ask CarCraft what they could do. This was the best gift to myself after paying off the car. It feels new all over again thanks to Juan and CarCraft. I can't say enough about the fantastic job they did! CarCraft is also a USAA authorized repair shop, so I recommend other USAA Families go there! Thank you CarCraft!!! (and USAA!)

This is a very professional and helpful collision center. They communicate extremely well and keep…read moreyou informed as to the status of repairs. They have a very customer service-oriented mind set, beyond what one might expect as an industry standard, and I would highly recommend them for repairs. They're great!

High quality shop. A little out of the way but don't let its size or location fool you…read more Long story short they took care of my ancient 2010 Audi S4 6M and gave me the rundown of what was happening with a coolant issue. They were super fair about the price and diagnosis, no surprises and talked to me in real talk, too. I'm not a big car guy but these guys explained stuff super well. I was in the "waiting room" area a few times and they had a real down to earth way of speaking to people that made it a much less nerve wracking experience, which is gold in itself. I worked with Gonzalo, who was super cool and most def knows the business. Thanks guys, I'm sure I'll see you soon.

Very disappointed with my experience. The shop removed parts from my car without my permission, and…read moreI was not informed or asked before they did the work. They then gave me a very expensive bill for repairs I did not authorize. After they worked on my car, multiple warning lights came on, which were not an issue before I brought the car in. I expected my car to be returned in better condition, not with additional problems. The communication and customer service were very disappointing. I would strongly recommend getting everything in writing and making sure the shop has your approval before performing any repairs or removing any parts.

I love dealing with this business with the owner up front and center at this repair shop. Thank you…read morefor responsive, reasonable prices on your work.

Customer Beware Very shady business practices done by owner…read moreZack. I took my car to Alexandria Car Clinic only for purpose of LABOR! I provided two parts to be replaced. Which Zack himself quoted me $400 labor cost. When I arrived to pickup, the total was $700 to my surprise! I was devastated. I NEVER AUTHORIZED AN EXTRA $300 worth of work. He held my car hostage, & wouldn't release it until I paid for unauthorized repairs. This guy Zack basically robbed me without a weapon. When I called the police to report him, they told me it is basically a civil case. Zack can just take advantage of customers at his convenience. VERY BAD BUSINESS! Oh, They also broke a part on my vehicle, and said NOTHING!!! I discovered later that day. BAD BUSINESS visit at own risk!

So I have been here 2 times now; it's not really a place you want to frequent, lol, BUT if you need…read morea body shop, then this is your spot. Was involved in a couple fender benders, not my fault I swear, but they got me in & out in a timely manner, were very responsive, & handled the rental car too. Eric helped me both times & in a couple year span (than gosh) and he is wonderful. They are there when you need them, no questions asked. Immediate, pleasant service and above & beyond what you would expect. Excellent communication & they go out of their way to help you. This is the ONLY body shop I want to deal with cuz they ROCK!

I have to drop a quick review here for Ravensworth. Unfortunately my friend's vehicle was in a car…read moreaccident recently. We turned to yelp for some guidance and research, not having been in a similar situation before, and although Ravensworth Collision Center was not on her insurance's list of shops, it was more conveniently located for her and everything seemed very favorable from the reviews. So she decided to go with Ravensworth. I accompanied her on her trip their, and not only were the employees extremely professional, Eric in particular was very helpful and informative during the whole process. He dealt with the insurance company regarding all the paperwork, as well as getting my friend a great rental car. And afterwards when we went to pickup the car, the repairs on the car were amazing. And I've driven around with my friend in this car, and honestly, the car looked brand new! I'd say definitely give these guys a go if you're in need of repairs after any sort of accident, big or small.

Clinton Autobody provides EXCELLENT service and high quality work. The owner and employees are…read morefriendly and very easy to work wit. I'll never take my car anywhere else. They go above and beyond to make sure the customers are taken care of.

I bought my car in on a Thursday and they told me it would be done in 3 to 4 business days. I had…read moreto replace a bumper and back rear light on my lexus gx 460. Picked up my car on Thursday the follow work. Great job by Patty and Beth and the whole team.

This company does outstanding work from the mechanical repairs, window tinting, auto body work and…read moreeverything in between. Truly a full service collision center. I had the misfortune of getting sideswiped by a parked car and was full responsible for my car repairs and the other. When I showed up at FX Collision I was greeted by a staff who treated me with respect. I told them my story and they were quick to make recommendations to make my vehicle better than new which was my request. After seeing some of the exotic cars in their shop I knew I had selected the right place. I told Kirk, the manager, that I wanted my Honda Pilot to be unique and to "pop" like it never did. While doing an inspection of the mechanical parts he and his staff showed me some defective parts that would have been a problem for me had I not addressed them immediately. All parts were replaced with genuine Honda parts and all work was completed at a reasonable price. When the work was complete I couldn't believe my eyes. Their attention to detail is unmatched. I then brought the vehicle to the dealer for a non related safety recall and had the entire shop checking out the changes as they knew it wasn't your typical 2019 Honda Pilot Touring edition. If you are looking for average work there are many shops out there to choose from. If you want a top notch job at a reasonable price, done in a reasonable time, look no further than FX Collision Center.

Warning to Luxury Car Owners: Deceptive Practices, Fraudulent Billing, and Incompatible Parts…read more If you care about the safety, integrity, and resale value of your vehicle, steer completely clear of FX. I took my Audi RSQ8 here for insurance repairs, and what followed was a masterclass in deception, stonewalling, and outright fraud. Here is exactly what this shop did: - Billing for "New" Parts, Installing Refurbished Junk: My official insurance estimate explicitly specified a brand-new, OEM headlight assembly priced at over $5,400. Upon pickup, the headlight they installed was cloudy, visibly scratched, and clearly buffed. When confronted with the physical defects, the manager flat-out admitted it was a refurbished part--despite billing insurance for a factory-new component. - Incompatible Part Procurement: They ran my high-performance RSQ8 through their system as a base-model "Q8 Premium". Because of this gross incompetence (or deliberate cost-cutting), they ordered and attempted to fit base-model bumper covers and moldings that are physically incompatible with an RS vehicle's flared fenders and cooling architecture. - Ghost-Charging for Unperformed Work: They billed insurance nearly $20K but could only provide evidence for a small fraction of that amount. No receipts for parts they billed thousands of dollars for. They claim to have performed multiple wheel alignments. Yet, the moment I took the vehicle directly to an authorized Audi dealership afterward, their diagnostic machines confirmed that every single parameter of the alignment was completely out of spec. The car was handed back to me in an entirely unsafe mechanical condition. The manager Kirk verbally promised to reimburse me for the alignment Audi had to fix, but has since ghosted me. - Zero Transparency: When I demanded to see the invoices and parts receipts to verify what was actually purchased for my vehicle, the manager flatly refused to provide them. They are hiding the paperwork because the paperwork or lack thereof proves the fraud. He even lawyered up when I pressed for this info that I am entitled to. I ended up filing a complaint with my insurance companies Fraud Dept but they also got stonewalled. Kirk will happily look you in the eye, promise you premium OEM repairs, and then slap refurbished, incorrect parts on a six-figure vehicle while pocketing the premium insurance payout. Absolutely unethical. You have been warned.