I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

While I was at work this Saturday past, our downstairs toilet began vomiting sewage. My son…read morecalled me to ask who to call. I told him Ranck and he called me back a few hours later to tell me how wonderful they were. They showed up, were cheerful, pleasant and professional, and got the whole mess under control in a surprisingly short time. My son was overjoyed that everything went well and said make sure you thank them and give them a stupendous review !! They have helped us other times too, and we greatly appreciate them.

Called them for Chimney and Fire place inspection and to service gas logs…read more Received inspection report with photos of Chimney stack they are proposing repair work but no photos of interior inspection of chimney. And, more importantly, very little information concerning chimney condition and integrity of interior lining. Received proposal to Replace chimney Crown, Flashing, power wash and seal bricks. Estimated at a little over $4,000. The Technician that came to my home was polite and professional. I did watch as they worked -- cleaning fireplace, did not see them inspect interior of Chimney. Technician also showed me random photos from internet of Chimney stack (above roof) tops to explain issues with "crown" but did not show me pictures of my chimney. Then he went to truck and returned with tablet (ipad?) to have me sign and pay inspection bill. Said I would receive inspection report and a proposal for recommended work via e-mail. Did receive them. No contemplating recommendation -- proposed work.

I had used this service for many years BUT...In August 2024 I was informed by Anderson's that my…read morewood stove needed repair. I agreed to the repair in August and was told I would be given a quote and the work would be completed . The work was still not complete by October and I was then contacted by Anderson's that they needed me to pay for parts up front. Again they were supposed to get back to me in August. I paid their advance bill in October only because I prompted the discussion and waited. On November 7th they came to repair the wood stove but broke the stove door's plate glass and took it to the shop for repair. They promised to return November 14th to install the repaired door. No one showed. When I called the office they blamed the technician. I then talked to the technician. He told me the replacement glass arrived broken and that it would have to be reordered. He said the admin staff should have called to inform me of the new delay. Then I talked to the office manager who said they would have to follow-up with ordering more glass since they hadn't yet done that! In summary, a job that was promised to be completed in August 2024 is still not complete as of November 16, 2024 and the company took my money up front. Mr Anderson, you really need to train your staff concerning ownership of issues! Potential customers, steer clear of this company!

A tree fell in our house causing extensive damage. Keystone came right out and made temporary…read morerepairs in order to preserve our house. They gave us a quote for complete restoration and worked with the insurance company to resolve the situation. They are honest, respectful, competent and they do good work. Unfortunately at a later date we had another similar incident. Once again they came out and saved the day! If I use a contractor more than once you can bet that I am happy with them. They surmounted extreme challenges during the pandemic to make us whole again.

A plumbing disaster in my townhouse destroyed flooring, walls, and ceilings on two levels. I'd…read morebecome a long-distance landlord due to circumstances so it was important that I find a trustworthy contractor to rebuild and Troy and Keystone didn't disappoint. I chose them based on good Google reviews so wanted to pass it on here too. The crew was courteous, easy to work with, and did great work. We had to work with two different insurance companies and they made this seamless as well. Great experience considering the reason.

Man, let me tell you about these contractors: They care. They will not cut corners. They will loop…read moreyou in every step of the way and make sure that everything they do is not only up to your standards- but also up to their standards- which are undoubtedly the highest standards I've ever seen a contractor hold themselves to. They just built us the biggest, nicest deck I could have dreamed of. We felt so comfortable and confident in their hands the entire process and cannot recommend them enough. Seriously- I hope you feel entirely confident taking a chance on this newish company because they are incredible.

Cody and Zach came out to my house to replace an old rotting step beside my garage. They were…read moreprofessional and quick, and they even made an extra overhang for me to attach a bird feeder. They had it done in one day. They listened to what I wanted, and it looked nicer and cleaner than what was there to begin with. I plan to use them again in the future for other projects I have planned.

Amazing job on our basement project! Our boys love their PC gaming room Highly Recommend for…read morefuture projects!

I hired FoxFix to repair some seams in the drywall in our condo. I liked Yevhenii (and his wife)…read morevery much when he came out and I felt like they'd do a great job. Indeed, they worked diligently and cleaned up each time they visited. The first round of work, both of them came; the second and third times, just Onya came to and she was super friendly and worked quietly while I worked in the office. I didn't paint the repairs immediately because of a lack of time, but once I did, I was disappointed with how the work turned out. I contacted Yevhenii again and sent him pictures. Communication was great and he came out to look and offered to either refund the money paid and for someone else to do the work or he (and his wife) would try again. I allowed them to come back and Onya worked for hours to redo most of the work. Again, carefully, quietly, and working with my schedule. Yevhenii came to check on things and also wanted to do some of the painting to see how the repairs looked. One area in one of the bathrooms looks pretty good but the kitchen and the other bathroom looks terrible, as evidenced by the pictures. I recontacted Yevhenii and he offered a $200 refund which I accepted. There was the original price of the job and, in consideration of the friendliness that the couple offered and the six visits they made, I felt was worth a $100 tip. In the end, I had drywall dust to clean up throughout the condo on multiple days and the results look amateurish. I'm still not sure why this is so hard to do and do reasonably well. I'm not looking for taj mahal-lile work but the pictures, I think, speak for themselves. I'm sure Yevhenii does great work, as evidenced by other positive reviews and pictures, but this project was a fail.

I had a small piece of subfloor at the top of my steps that I could feel was broken under the…read morecarpet and I hired Perfectly Sound Renovations (Justin) to replace this section of subfloor. At the same time I also contracted him to replace the water damaged ceiling in my small bathroom caused by shower steam and poor ventilation/improper paint. While replacing the ceiling, I also asked him to re-run wiring and install a new light/fan combo to better ventilate the area to prevent future water damage. He gave me a quote for all of the above work (3k). When he came to my house to sign contracts for the job, I also had noticed more softening of my subfloor upstairs and we discussed replacing half of the subfloor in my hallway in addition to the small section we had already discussed at the top of my stairs. He added on another substantial amount to account for the extra work of replacing half of the subfloor in my upstairs hallway (another 1.2k). When he came to do the work, once he lifted the carpet he determined that the subfloor upstairs was plank floors and not sheet subfloor, so he said it didn't make sense to replace half the floor with sheet subfloor - either leave it as is or replace the entire floor. He said the floor was safe as it was, and he could just replace the small plank at the top of the stairs that had broken and also repair supports at another small 1x1' area that was previously patched. Since he decided it didn't make sense to replace half of the floor like we agreed on, I asked if that would drop the price back down since the floor would not be getting replaced like we thought and discussed. He said no, that my concerns would be satisfied so the price would stay the same. This didn't make sense to me, because the softening area of my upstairs floor was not getting fixed, he just decided it was safe enough as is and kept telling me "it's fine". After he completed the work he actually did do, I asked him again why the price was remaining so high when the second job we discussed didn't get done. He said if he itemized the work in the bathroom it would be that high or more, so the price was staying the same. This also didn't make sense as we already had the original price agreed on for that work. He said because there was 2 layers of ceiling instead of just one, along with buying a small fan (which I've since googled was extremely cheap, around $20), he wasn't going to remove the charge from the hallway flooring that wasn't getting done. I also had bought and provided the outlet and switch he wired in that was part of the cost, but he did not remove that from the total either. I explained again how frustrated I was that the extra 1-2 hours of work removing the ceiling and buying a ~$20 fan didn't feel fair enough for him to still charge me 1.2k extra since my floor wasn't replaced the way we discussed, and I never would've agreed to a higher bill had I not thought it was for the floor being replaced. He said the best he could do was charge me $200 less. So I still paid 1k for a job that didn't get done. He also told me that he cleaned up after himself, which he didn't have to do so that also goes into the final cost. What contractor isn't expected to clean up after themself? At that point it just seemed like he was trying to say anything to justify his unethical behavior. As for the work that DID get done, the edges of my ceiling drywall in my bathroom look terrible - he caulked the edges and several spots are cracking. Where he seamed the carpet after cutting it to fix the very small pieces of floor looks awful and jagged. The small plank at the top of my stairs that he replaced is not level with the planks next to it and it bows, so I can feel exactly where it was replaced every time I step on it and am already worried it's just going to break again anyway. I would not recommend him to anyone. It took me almost a week to just reduce my stress enough to write a review.

Excellent work on my grandpa's house. Thank you to the team. Great work, great cleanup, all around…read moregood service at a good price.

Galaxy Roofing is now Fortress siding. After reaching the Joe Lesher, about whom my previous…read morecomplaint was filed, he again began dodging my calls and emails. He still refuses to take responsibility or complete the job for which he was paid. He may change his business name again, so I would advise everyone to check carefully, to avoid ever hiring Joe Lesher to work on your home.

Excellent job on my roof replacement. They were able to do the assessment very soon after I called…read moreand the job got moving and finished within a few weeks. The person who came out for the assessment explained everything very throughly and was very knowledgeable and a accessible for questions. There were a few small hiccups (aren't there always?) but they were always very forthright with communication and making sure things were done correctly, which was also very impressive. Would definitely recommend!

DO NOT CONTACT THESE PEOPLE UNLESS YOU WANT TO WASTE YOUR HARD EARNED MONEY ON A POOR QUALITY JOB…read more very poor customer service including but not limited to being lied to by owner and not charged the original price quoted. job was not completed in a timely manner by deadline or date promised. poor quality materials along with poor quality workmanship. very inexperienced workers that had not a clue what they were supposed to be doing or how to do it. as a matter of fact , I just got done having to pay a different company to correct all the errors this company had made. Don't trust these people with your valuable home or assets. you would find it to be the worst mistake youve ever made. I rarely write reviews but just did not appreciate having to pay double due to having the job done twice. and I dont wish that experience for anyone.

They did a great job replacing the shingles on my roof. The crew was very efficient and cleaned as…read morethey worked, ensuring no nails, shingles, etc., were lying around.