Went out n to shop for new tile. Kristi and Whitney were…read moreextremely helpful and friendly. It was nice to be acknowledged when I walked in the door. I will be purchasing my tile here very soon... I did pick a higher end tile, and it's still a good price.

Excellent service! Very helpful and friendly. Really listened to what I was looking for and the…read moreprice point and showed me several options. Very happy!

Expanding my existing home then remodeling the original... Carpets Plus had great sales people…read more(Ava) as well as a friendly staff who measured my home for flooring. So far they're providing me with the hardwood flooring, countertops, tile (flooring), granite for my fireplace and perhaps in the future with some premium kitchen appliances.

I was so impressed with Aaron in the custom blinds department. he fixed a Hunter Douglas blind for…read moreus last year. this year we needed a power wand. He called me back nd actually delivered what I needed to my home, as he was in the neighborhood. Excellent customer service, thanks, Aaron.

Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

Excellent work and reasonable prices. My only go to company!…read more They take care of people and are punctual. They have been in business for a long time and they stay there because they put people first.

Friendly staff. Excellent service. Not a bad thing to say. Would recommend highly…read more We love dealing with everyone in the staff. They are friendly and always accommodating.

The first sample we picked was no longer available. The other option turned out to be over $2,000…read moremore. They said we were given a discount because they were going to order with another client's order, but I didn't really see any "discount" because it was so much more than our first quote. The floor looked great, but they made a mess of the baseboards (big gaps, not lined up very well) & there was a big hole in the drywall that they didn't bother to mention. Thankfully I had the house painted after the flooring, & the paint guy had the drywall and baseboards repaired. I asked if it was customary to leave leftover floor boards after a job & they said yes, they would look into seeing what happened to the leftovers & call me back. Crickets, no call. I called back a couple of weeks later & was told the same thing, he would look into it & call me back. More crickets. I tried calling back & no answer, it just rang & rang. They did not leave me even 1 extra floor board! I feel that I paid for these & am not asking for a free ride, I just want what's mine in case of any mishaps. I would not be writing this if they didn't blow me off like this.

Incredible customer service and very helpful. Honest and to the point, definitely recommend them…read more Told us how to mitigate our foundation issues and what to watch for in the coming years to make sure we're doing the best for our house.

Pricing was very fair, communication was great and very professional. I would highly recommend this…read morecompany.