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    Carpets Plus

    3.1 (12 reviews)
    Open 8:30 am - 6:00 pm

    Services - Carpets Plus

    Carpet installation

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    Designer Furniture Gallery - Color peeling off after 1 1/2 - 2 years

    Designer Furniture Gallery

    (25 reviews)

    $$

    Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

    This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

    Majestic Flooring - Majestic Flooring Van

    Majestic Flooring

    (7 reviews)

    I recently ordered some flooring from Majestic. Vic, the owner, came and measured to determine how…read moremany boxes of laminate flooring to order. He said we needed 43 boxes. I ordered and paid for 44 so that I could have some extra. The shipment arrived with 2 boxes that were damaged by a fork lift. When we reported the information, they acted like it was our fault. They told me I should still have enough to finish. I told them that I purposely ordered an extra box to have extra for the future. Then, I realized that they had only given me 43 boxes and not the 44 that I had paid for. They reluctantly ordered 2 new boxes to replace the damaged ones. Then, we ran out of flooring and couldn't finish. I ordered 5 more boxes and I also ordered an extra T-strip just to have for the future. Every time you order from them, you have to pay $200 shipping. We paid $200 twice for the shipping. The 3rd shipping arrived with the 5 boxes and the extra t-strip. When we opened the tube that the t-strip was in, we found that the t-strip was in about 5 pieces. I called Majestic to let them know that it was damaged. They told me that if I pay another $100, they would ship me a new one. So, in other words, I was to pay an additional $100 because someone damaged the t-strip during shipping. I was not happy and started looking for a way to get another t-strip without having to pay an additional $100. I called the dealer direct and they offered to put one in the mail for $23. I paid the $23 and they shipped it. It never arrived. It got to the st george facility and was damaged and returned to the sender. The dealer then had to ship out another one that finally arrived in tact. I paid $400 total in shipping. Each order took a week to arrive. Majestic was literally accusing us of damaging the items. They have never even reached out to see if I got the problem resolved. They are TERRIBLE. I WOULD NEVER USE THEM AGAIN!!!!

    Majestic flooring did a complete home install of flooring and tile for us recently. The bathroom…read moretiles were left with very sharp edges and were not finished professionally and were an extreme hazard if one were to slip and fall against one of the sharp edges. Our contractor asked for months for them to come and repair the hazard. The owner said they would come and repair it but they never did, never called, never communicated, nothing. We finally used another contractor for the repair, which was $800.00. We asked for reimbursement and were denied. Will never ever use Majestic again, they do not stand behind their work and they do not follow through on their promises. Chuck Porter - Kanab, Utah.

    Carpets Plus - carpeting - Updated June 2026

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