Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

Love my floors (1100 sf). Ken is very personable, easy to communicate with and provides great…read morecustomer service. Ryan Mead did the install. Three other companies said I had to have 1/4 and transition strips which I did not want. Ken explained how they could meet my needs and Ryan made it happen. Ryan did a wonderful job.

From the owner: We offer all types of quality flooring and window coverings for an affordable price. Installation…read moreis always included with your product. Floors That elevate your homes. Installed with excellence. Durable, high quality flooring and window coverings design for beauty, built to last. Contact us today!

Heidi and her crew did a great job on the remodel of my weaving studio. New window, carpet, closet,…read morelights, and paint.

Such a sweetheart, the whole process from start to finish was completely painless. She listened to…read moremy concerns and offered great suggestions. Totally worth it! I would recommend The flooring studio for a personal touch and good eye for color.

I'm so glad to have found Beehive Flooring. From the very beginning to the completion of the job…read moreowners Jessica and Angle were great to work with. Their installation crew worked three days removing our old carpet and installing the new vinyl planks in our townhouse and they were very professional and did an outstanding job cleaning up before they left. Without any hesitation I would highly recommend Beehive Flooring.

From the owner: We do onsite estimates and only do high quality installations.read more

This seems like a nice small company full of friendly people. You call them and they know what is…read moregoing on with your order. However, I ordered three hand-rails for my stairs and during contact the guy asked where I want the 14 foot piece to be cut. What? I wanted a 14 foot rail, so I obviously didn't want it cut. He assured me you wouldn't be notice it. I don't know why I took his word for it... it's not even the same piece of wood. I'm just upset because even if hypothetically they sent out a new 14 foot piece I would need a contractor to reinstall it and the balusters will look all messed up from having nails taken out and put back in. It's just a lost cause. It just isn't going to look good and that's that. I'd give them one star if it wasn't for how friendly they were. They changed the size of the plow, as it hadn't yet been made. See photos.

I'm a manager for a historic renovation company that's been doing high-end renovations and…read morerestorations for 35+ years. Our local supplier of LJ Smith stairparts gave us a 10-12 week lead time on a custom order for a quartersawn white oak staircase, so we reached out to Woodstairs.com. Spencer delivered on time, for a reasonable price, and the decorative box newels, radiused starter tread, railing and fittings were all comparable quality to LJ Smith. We plan to use them in the future.

I strongly encourage anyone contemplating working with Denise to do their due-diligence. She is a…read morevery nice person and a creative designer but my experience is that she's not able to effectively lead on a complex construction project. She doesn't have a handle on the business end of her company, has a significant quality issue with many of the installers / subs she uses, lacks attention to detail and doesn't demonstrate accountability when issues arise. You will find yourself on the receiving end of endless excuses and additional costs if you want the job done right. Buyer Beware.

Denise is one of the kindest persons out there in the industry. She is great at what she does. She…read morehas great products and service. I will continue doing business with her and recommending her.

These guys are leaving door hanger advertisements after 10pm. Unprofessional. scared me pretty good…read moreNobody expects someone to literally run up the side of their house at night and rattle the door knob and get the dogs barking.

Food was great awesome atmosphere as well and all the servers were very friendly as well.read more

Excellent work. Great price. Installed microwave and dishwasher. This guy is awesome.read more

Came out, diagnosed the issue, and helped us get on the right path for the repair that was…read morenecessary for our flooring. Recommended!

I really like the guy we spoke to; he was trying so hard to find something to accommodate us but we…read morewere in a pickle and didn't have time to order they have a lot of selection to order.. In the end we didn't get anything because the closeout stock they had wouldn't be enough for the job.. so if u need an emergency flooring for a small space.. This is your place.. 2 stars for customer service! 1 star for searching and trying to accommodate! us 1 Star for the selection (by order) ! Would have liked to give another star for the sales rep. and wished I had gotten his name. (I believe people, like I do) really take the advice of your site seriously.. so there you have it.. my honest opinion..

Outstanding "customer service" !…read more I was in contact with JOE for several months re: carpet for our new home. Because of scheduling, we had to make MANY phone calls back and forth (i.e. playing "phone tag"). But NONE of that deterred JOE! When I finally met him ... he had "samples" available for me ... and I chose one that day. Once again, because of scheduling, I had to CANCEL the first installation date and set another. Not to worry .... JOE was very accommodating and understanding! Carpet is installed ... and we Iove it! As others have said, "Great quality, for a great price." But the great "P.R", CUSTOMER SERVICE and "KINDNESS" of JOE is the reason I've taken the time to review, and highly recommend this business.

Ask for Cammron! So helpful & knowledgeable! Five stars, will be back. The only tile store that…read morekeeps tile in stock. They saved us during our bathroom remodel.

I would not recommend this place. The staff is really friendly but EXTREMELY unorganized . I paid…read morefor my countertops back in August and to my dismay still haven't received them (November 2020). On September 4th we had finalized and confirmed our order. Lon, told us it would be installed in the following two weeks. We waited three weeks before calling in. When we did we found out that they hadn't even cut the counters, yet. Even though it was confirmed on their notes they didn't send the order out. We have had this happen a total of three additional times. Where they didn't confirm us, even though we had called several times, and we even went in. In addition they constantly 'forget' to contact us to tell us that our order has been delayed yet again. I am so frustrated with them. We haven't had our kitchen for months. It is so frustrating not being able to use our kitchen and limiting what we can make. I have had to constantly call in to find out anything. They have taken absolutely no action in trying to correct their mistakes.