My experience at university towers wasnt the greatest I feel like alot of things were promised and…read morewere not delivered specifically when I first moved in I was told I would have a specific bedroom with my own closet away from the freeway noise at night and that I would just love towers instead I got the opposite I shared a closet I didnt even have a bed when I first moved in you advertise pillow top mattresses and my bed was definitely not that and to make matters worse I was facing the noisiest part of the freeway so I would definitely recommend a sound barrier yes my experience wasn't the greatest but as I was moving out they did hire a completely new management team they are truly amazing there really trying to build back the community trust specifically Greg he puts in 12hr days listens to residents complaints and questions and he finds answers and leaves them feeled with more validation I think if him and the new staff would have been here sooner more promises would have been delivered and the upkeep of towers would have lived up to its name and trust wouldn't have been broken if this place is something u decide to live in I would definitely recommend investing in a private room with 7 roomates it's nice to have your own space!

I have rented a room for my daughter and upon arriving we saw that the room was dirty to the point…read moreof having left over candy on the bed. Everything was dirty! Air flirted was completely black... and the list goes on! Management has promised many times to go clean the apartment and fix what needs to be fixed and still nothing after almost 3 weeks! The rent was already due again and I have paid only to receive another charge for late payment even though it was paid on time! They have ZERO management! I have sent emails which I go no response, called and could not leave a message because the answering machine is full and nobody picks up.... Ridiculous!!!

College housing can be truly awful The staff here is AMAZING--warm and super friendly! Very…read moreaccommodating on making sure our daughter was settled into an apartment.

Summerwood is run by a big heartless company that hires smiling, friendly staff to enforce their…read moreillegal and immoral landlord policies. So you will see some positive reviews from people who did not become the targets of those policies and many negative reviews from those who did. They bullied over $1,000 from our son. Do you want to risk it? Our experience was that our son told them he needed to leave town and transfer his lease: well before his lease started. Summerwood did not find someone to buy his lease for him, even though they say almost all of their rooms are sold. So, instead he found someone willing to take over the lease for him. Now, the lease says you are allowed to transfer if Summerwood "permits" it and Utah law clearly states that landlords have an obligation to minimize any damages they suffer if a tenant breaks a lease. But Summerwood ignores this and instead breaks the law and interprets their lease in a way to victimize tenants facing any life changes (they told us "everybody is doing it"). Citing a made-up "policy" and arguing it was hidden in their ambiguous, verrrrrry long lease, they first charged the new tenant $100 to get 'qualified' (even though they had already reviewed the qualifications of his guarantor). Then they increased the rent about $500 (even though this was supposed to be a transfer and sale of the very same lease.) Then they charged the outgoing tenant $716 for the "privilege" of selling their higher-rent-lease to a new tenant for them. If they increased the rent, is it really selling the same lease at all? It is not, it is really a penalty on my son. Utah law does not allow penalties in contracts. So not only did Summerwood not follow Utah law in at least two different ways, they bullied student tenants into paying over $1,000 more than the law allows. The lease does not say anything about a $1,000 charge for anything. This is all in a town where my kid worked a tough job to make $12 an hour. When we pointed out these violations of the law and lease in repeated conversations and letters, they dared us to sue them. They use cheap lawyers who proudly advertise "aggressive legal services" for landlords. 'Aggressive' is right: they often don't charge landlords anything to go to court, but get their money suing tenants for costs and fees (who can't afford to go to court in the first place.) Why do you think Summerwood uses lawyers like that? Is it because they are good, fair landlords? Ask them. All said, Summerwood broke the law and the terms of their lease, we did not, and Summerwood illegally strong-armed students working minimum-wage jobs for over $1,000.

Thank you for hiring Trace as your Apartment Manager. Since he took over, the communication issues…read morewe experienced at the beginning have completely improved, and maintenance requests and concerns are now being handled in a timely manner. Ava, in the office, has been helpful and responsive when answering questions. The new carpet has been a great upgrade to the property.

I have never heard of a management and leasing office as terrible as this one. I genuinely have…read morenothing good to say. I understand that landlords aren't great in general, but I have never had issues on things that actually matter to my safety or wellbeing. The biggest issue I had was with the blinds. In my living rooming, half of blinds are completely missing off our sliding glass door. This means that at all times the entirety of the parking lot and the street in front of the complex can see directly into my apartment. I expect some level of privacy with any apartment. Worse than that, the blinds covering the window in my room and most of the other bedrooms are completely broken and missing. Anyone outside the apartment can see directly into the entirety of the tiny bedroom. I was unable to change in my own bedroom because management was entirely unwilling to replace my blinds. I submitted requests multiple times for these blinds, and so did my roommate. When the lazy leasing office ladies came around to "check the blinds" they did nothing. My roommate asked them when they were going to replace these blinds since they went to every apartment to check - and they explained that they weren't going to while we were living there. They said they could only buy blinds in bulk or else the order wouldn't get approved. Okay???? Then buy the damn blinds in bulk, you know exactly how many you need since you walked around to every apartment to check them. And don't expect to have a friendly college environment in this UNIVERSITY complex. Even though it is a block away from UVU, mostly families with young loud children are filling up the apartments. And most of them are smokers that will smoke right outside your door. My shower head (in both bathrooms) is torn out from the wall, pieces of drywall coming out with it. If you ask the leasing office anything, you will be met with lousy excuses because they just want to shut you up. You might think the amenities will be a nice touch to an apartment complex, but just know that they aren't actually available! The jacuzzi was unfilled the entire time I lived here, and when I asked maintenance about it they told me that it wasn't filled. I know? That's why I asked "why is the jacuzzi unfilled?" They told me to just use the pool. Great! Except its 30 degrees outside and the pool is moldy green and disgusting. No worries about that though, because as soon as one of the workers in the leasing office wants to bring her entire extended family with young children to the pool, you can bet it will get cleaned! Maintenance will actually break laws to come into your apartment with no notice, even after complaining multiple times. This is completely unacceptable and not to mention illegal. There is nothing redeeming enough about this property to live here. It might be 15 dollars cheaper than another complex, but I can promise that you are better off going there.

Apartments aren't bad but utilities are very expensive. They charge $25 for WiFi that doesn't work…read morehalf the time. Laundry is $2.50 per load and the laundry room is filthy. They are picky about cleaning checks and charge $25 if you don't pass. My rent is $550 for a private room but I usually end up paying $650 or more because of all the extra charges.

Before I get into the important issues with this complex, let me give you my honest opinion and…read morerecommendation... This is one of the better complexes in the area by far for the listed prices, but if you choose to live here, read your lease, argue what you can, and record every interaction and charge on your account that you possibly can in case you need it (which you probably will, as these issues have started becoming more common the longer I've lived here). If you practice good communication, keep records, and have the money you actually need to live here, then you'll do just fine and enjoy Village on the Parkway! Here's the catch: MORE EXPENSIVE THAN THEY SAY! Let me be clear... I've lived here across two units for over two years, and I loved my experience. I made many friends here, and I'm glad I chose VotP. That being said, I believe it is overpriced for the sheer fact that I pay more than originally advertised--even at a discount on monthly rent--by roughly $30 more than the higher average advertised on paper and the website. Despite most of us being out of the apartment over holiday periods for weeks at a time and double-checking that lights are off, we have yet to see our utility bills lower respectively. To our surprise, they have only gotten more expensive. READ YOUR LEASE AND ARGUE WITH MANAGEMENT. Taken directly from my lease: "Resident may be paying for part of the utility usage in common areas or in other residential units..." They will charge a $10 administrative fee on top of your utilities, which is not reflected on paper or online, and you are expected to pay for part of the utilities for the complex--which includes other residential units! If you decide to live here, max out the provided ranges of charges and expect to pay $30-$50 more per month. Everyone I have talked to about this who lives here has said the same thing: it is more expensive than expected. KEEP RECORD OF EVERYTHING. Take as many screenshots and pictures as possible. Record cleaning checks, conversations with management, and any other interactions. This is only the tip of the iceberg. I could also talk about the hot tub and pool being out of order for days to weeks at a time at random, fire pits having broken ignition or missing keys, or poor communication with the office. Any reviews you read that mention an employee's name you can ignore, as they are probably only there to receive a discount on key replacements or other deals made to make this complex look good. I would know--I have been offered such deals.

We decided to go with a different option, but the apartments and amenities are really nice! Anthony…read moregave a very informative and professional tour. He was able to easily answer all of our questions and break everything down cost wise. Great tour!

Moving out was such a hassle. There were so many hidden fees throughout our entire year there, it…read morefelt like they were just trying to take as much money as they could. We now in September are receiving charges for the common area from "JULY" after we had already paid for all moving out fees and they even sent us a final statement with a partial deposit return? Why did they even send that if they were just going to charge us? Also to note. Nothing in the common area ever works. Bowling lanes are always down. The hot tubs break often (they aren't even very hot to begin with). Sprinklers are busted. Parking is hell. Dogs are always off leash. Trash is littered everywhere. Communal grills don't work, and the pool is closed a lot of the time. Charging around $150 a month for these common uses is insane to me when we can't even use them. And to think every resident pays that. How is this real? Also this does not include all their media packages and ring door bells that they make you pay for. CHECK EVERY LEDGER. Also don't trust them with your packages. Delivery drivers just leave packages anywhere in the room for anyone to take and staff does nothing. No one is ever at the front desk when you need assistance and they aren't very professional or fast (there's also a new person there each time. it's like they keep quitting or something). They even had maintenance and staff enter my apartment WITHOUT notice. I was in the restroom and cried (thankfully I wasn't naked). The physical crew there blamed me initially. Once I showed them the notice they gave me for entering was a different date all I received was an insincere sorry after they finished their work. When emailing the office of this occurrence, they said they accidentally gave me the wrong notice. Ok? So what are you going to do to rectify this situation? Absolutely Nothing is what they did. What a joke of a complex. They take no responsibility and frankly don't care. We found a way cheaper spot for more space in Lehi. Trust me, don't move here. Anywhere else is better.

Management really knows how to take care of their tenants!!! As long as you are mature and…read morerespectful, they will do everything they can to take care of you. I'm a huge volleyball fan and they have best best beach court I have ever played on in Utah county!!! The renovations the are making are improving the lifestyle immensely.... Not to mention I have the best view from my apartment of Utah lake and the mountains I have ever seen from an apartment patio!! Pricing is reasonable, and rules are understandable.

If I could give College Terrace (now University Gateway) 0 stars, I would. This place is the worst…read moredecision I ever made. Not only do some residents have drug problems, but there are people old enough to be my parents living there. It's not safe. And the office is A JOKE. Everyone I know who moved out in AUGUST has not received their deposits back and it's now NOVEMBER. Please don't move here. For your own sake. They've done renovations to make it look nicer recently but don't be fooled. You can wrap a pile of crap in gold...but it's still a pile of crap.

Yes its a little pricy, yes there are some strange fees. But the amenities, perks, and complex…read morehosted parties and activities are super great, and the grounds are well kept. If you have good roommates then I think you will love it here. One of the best places to live in Provo/Orem for social people.

It's so loud and so hot don't live here it smells and it's so loud every night and it's a scamread more

they have a great manager Danilo he does a good job and all the maintenance guys Thomas it's super…read morefriendly you guys have a good team

Do not move here, it is Not worth it. -They increase the…read morewater bill every few months to each year, along with the rent. -They have the police here, at least twice a month, criminal activity?????!!!!!!! -You have to pay for the 'common area' included with the rent / contract; greedy owners. -Parking is horrible so family visits are limited. So be ware!!!

How do you review a school on Yelp? When choosing colleges, does a youth say to themselves "You…read moreknow... I'm just gonna check out the reviews for this University on Yelp." ? UVU has terrible parking, a decent library, lots of students, average (and a few above average) professors, weird student events, lame "dances", and extensive resources to help students with any type of problem, academic or personal or professional. If you're really using Yelp to check out schools, I hope it works out for you??? It's super weird though. Sorry for judging you.

Following the Charlie Kirk assassination, the heavy police and campus security presence created a…read moretense and hostile atmosphere for innocent students like me, who were exercising their rights to free expression. The response from the administration, such as city police and campus security, felt overly excessive and dismissive of student concerns. They used excessive force on me and took my property away without a warrant. I exercised my rights. President Astrid Tuminez appears disconnected from the student body and has demonstrated some genuine care, but not really that much. The university should take accountability for how it treats students and ensure that everyone's constitutional rights are respected on campus. Don't waste your money by going here. I feel ashamed for every recommending this school to anyone. It's a scam because it's not a fun experience to go here, unless you want a police and corrupt politician nanny school and want to waste your time and money. There's many other low cost options out there. Please, learn from my mistake!!!!! Especially if you're a straight person and not LGBTQ. They will discriminate against your size and gender and call security on you and discrimante against your race.

Let's start with the good and end with the bad. Keep in mind that prices are going up everywhere…read moreelse but I do not agree with the Branbury's prices, especially raising them for residents who have been here for two years or more. This review is primarily weighted on price (like it should be because we are college students). GOOD: The bus is nice because walking would not be fun and the apartments are good. I can't deny that. I didn't give this place a one star for that reason. Don't get me wrong, I like the student staff like Josh, Bridget, and Riker who just left, but at the end of the day I judge the upper management (Horizon) who makes the big money decisions that ruined my opinion of this place. Maintenance guys are nice and do a good job. BAD: The Price- Nice place to stay but not for $533 a month for private rooms (F/W Private Room- $459 + $74 [Internet, R.Ins, & Utilities]) not including the Utility set up fee ($49 one time fee). $533 is the amount they wanted to renew my Fall/Winter contract for because they raised my price for the third year in a row. They generally advertise the prices without including the additional $74 [Internet, R.Ins, & Utilities] so keep that in mind. I started at the Branbury at $433 (everything included) a month for F/W Private. Go to an apartment complex that cares about repeat residents and won't keep raising prices. Horizon (Branbury's management company) likes to raise prices. I've been living here for two years and they don't care that I have been a good resident and wanted to renew with my normal rate. The Branbury will be earning about $2,000 every apartment of four private rooms next year/per month. Monthly house payments are cheaper than that. Social- If you can find a nice house to rent or duplex, go for it. BYU housing is something I am extremely against because they create a monopoly and charge students too much. Best places south of campus are, the Village, The Colony, Liberty Square, and any other large complex (Best is stretching it for BYU student housing). I do not endorse any complex but the proximity to campus is worth it alone. The Branbury is too far. College is more fun in those areas anyways, even if you have to downgrade. Go to south of campus because it is more social and the wards are better. South of campus is younger as well, a lot of older young adults live at the Branbury. South of Campus is better for BYU students anyway. Let UVU officially claim the Branbury like it already has. Safety- South campus is safer. The Provo river doesn't have a positive reputation for safety. If you don't believe me, contact the Provo Police department for any negative reports in the area within the past 5-10 years. The Branbury is also located next to a lot of government housing which statistically speaking 'could' include more crime (yes, crime can happen in Provo). Props to the Branbury for making all the mens apartment's located next to Provo River, there is a reason for them doing that. Some women's apartments used to be next to the river but that didn't work out too well. Amenities- Don't fall into the Branbury's amenities trap. They think that since they have a salon that we should care. Cool they have a hot tub, not original nor is it rare. They should include TVs and Cable for the price that we are paying. All other apartments that charge what the Branbury charges include a TV. Anywhere that charges near the Branbury's price includes a personal washing machine, the Branbury does not. The kitchen appliances are old. You should hear my fridge at 1 o'clock in the morning and the broken motor on our microwave rotator. Their price should include granite counter tops. I am not saying I need all of the things mentioned about, but for $533 a month, you bet I expect that sort of treatment. My strong opinion is to help inform those who are looking into staying at the Branbury. I am graduating soon and I have no reason for writing this review to try and get the same rate that I was paying, that ship has sailed. I'll be at a house next year. I hope this helps you.

The absolute worst place I have ever lived in my entire life. Legit would not wish this place on my…read moreworst enemy. I read all the bad reviews before, but my friends wanted me to move in with them so I was like it can't be that bad. Trust me; it is that bad. They are completely crooks to the point it's bordering on fraud. They will constantly charge you for things. For white glove cleaning checks, they failed me and 4 other people I know for not vacuuming, even though we all know we did and did it well. It's just a way for them to make even more money off us when we're moving out and keep our deposits. Also in the lease, it's written that if you don't give them a stamped envelope they can keep your deposit. They also don't care about you at all and only care about money. Me and my roommate were constantly sick for about 4 months after moving in. My roommate went to the doctor and they had strong suspicions that it was mold. We constantly asked the Branbury to check for mold and they would not. We found mold in the vents and showed it to them and they still said there wasn't any evidence of mold. A moisture reading was done and it was found to be abnormal. Branbury made a tiny tiny cut in the wall in the kitchen (not even where we thought the mold was) and they said they didn't find anything and couldn't do anything. My roommate just ended up moving out because she was so sick and continued paying rent for an extra 5 months while not living there because she couldn't get out of her contract or sell it. The outside looks really nice and the amenities are good, but don't let it fool you; it's a bait and switch. The actual apartments are not clean at all and extremely crappy. Also parking is an absolute nightmare. The stalls are so incredibly tiny; I can't count the number of scratches and dings I have on my car now. Also my now husband (did meet him will living at the Branbury so that's a redeeming quality, but I can't guarantee that will be your experience haha) had his truck broken into while parked at the Branbury parking lot. So basically this is a novel and I could go on and on with horror stories, but this will hopefully suffice and dissuade you from living here. If it didn't, just know you have been warned.