This review is available with photos on Google: Started with photo 1 (long hair) Requested layers for more movement and for a more voluminous look and asked to re-shape the tips from semi-blunt to tapered tips and showed the 3 inspiration photos Got super choppy layers with semi-blunt ends; very short layer all around the top of my head, sitting super heavy all around with row of long hair sitting straight underneath Axis' response below suggesting that it was simply a styling issue. I don't have the words to describe what this entire experience has been like. They also refused to complimentary extensions - it will take a year before the short length at the top grows to even reach my shoulders. Appalling. Hairdresser: Emily & Axis read more

I wish I had a place like this with a stylist that worked with me. I came in the day before and asked how much just for a trim- no wash, no color, just take off six inches and maybe some layering. They asked me what my pricing was and I told them what was the minimum- I'm a busy mom and I don't want to spend $50+ for a haircut. They told me I could have anything from $25 and up depending on the stylist. I was "awesome, let's do $25 if you have someone available tomorrow." Boom! Fast, simple, friendly, and welcoming environment. I came in with my kid and they were so accommodating to both of us. Oh! Best part, dog friendly! My son was in heaven with the dogs. While I was getting my haircut, I saw the stylist who weren't working entertaining him, he was relaxing with the dogs, chatting up with everyone. Normally I would be nervous he would be creating havoc, but they were so kind to him and didn't make him feel like he was getting in the way. The stylist I had was Hannah and she was darling. So sweet and listened to what I wanted and executed the job. She did amazing and kept checking in to make sure everything was to my liking. I felt amazing and loving my new hairstyle! I've never loved a short haircut this length before. Hannah changed my mind bc she knew what she was doing! Next time I'm up here, I'm going straight to Axis and requesting Hannah and her pink scissors!! read more

I haven't had a professional haircut since before the Covid pandemic started even before that I can't tell you the last time I've had one it's literally been YEARS. For background my hair is long and goes down to my lower back and is dead straight - so heavy it wouldn't keep a curl, and just felt so greasy yet dry. I had gotten the pandemic tiktok self-mullet urge (as we do uh oh) but chickened out so my bangs were overcut and I had a trashy bleached underneath. My first time travelling since pandemic and as soon as I landed I googled places to get a proper shag/mullet in Vancouver and booked with Britt at Axis Hair. I cannot tell you HOW embarrassed I was about going in with my trash can hair lol but Britt was SO KIND and totally fixed me up. She was so positive and literally made me feel like a million bucks once I sat down. Was also the only hairdresser I've ever had who didn't chop off 5 inches when you say only take off 1 inch - she actually kept all my length. Fr though my hair felt so luxurious and light yet volumous - even made the bleached part look good! Straight up MAGIC!! Truly the best experience I've ever had at a hair salon 100000/10 gave me my dream shullet Edit: It's been over a month since I got it done, I went green and it's growing out lovely - sooo happy for the first time in years I can curl my hair and the curls actually stay! Love my hair so much thank you Britt and Axis Hair! read more

Axis Hair Salon - Haircut by Britt! - Hair Salons Near Me - Vancouver, British Columbia

I can't recommend this salon enough. I never once got my hair done by anyone else other than my mom up until I was 20, for the past few years I have been going here and every time I leave I'm over joyed Pierre is so caring with your hair and always seems to know exactly what you want! My hair has been healthier than ever after these visits (especially this last visit). I bought some products from the salon and they have been amazing. It's a beautiful salon everyone is incredibly nice I have not had a bad interaction there. It's all around a great place! read more

I am a curly girl and I was very very excited to try out curl-friendly hair salon after moving to BC. I found Axis through Yelp and sent consultation request form along with my inspiration pictures and current hair picture. Five days later I haven't heard from anyone so I called them to follow up. I ended up taking to Renee. She found my request and invited me to come in for a formal consultation since I wanted red to blonde ombré and she wanted to make sure that she would be able to lift my current bright red color out of my hair. So the next day I drove all the way from Burnaby to Vancouver just for that. Renee cut out a strand of my hair and told me she will follow up by the end of the day, as it will take about an hour to process color. Seven days later...no email or phone call. The lack of respect for someone's hair and time is astounding. read more

Throughout my younger years I had countless horrible experiences at other salons. I felt like I couldn't trust someone to listen to what I wanted and also suggest what would work best for my face shape, colour..etc I made the jump for axis after seeing several Vancouver influencers recommend this place and their hair was a true testament to what could be done. Their website has the full lineup of people you can book with and made the choice really easy. Their booking system is also really simple through an app and will send you a million reminders so there's no way you'll forget. I have the pleasure of seeing Alexa (@alexadavishair) and she always works with me to make sure I leave happy. Before coming here my hair was a disaster and wasn't getting what it needed because I was always doing everything myself. Alexa will help make suggestions of ways to repair my hair even when I'm not at the salon. This is the one place I'm excited to go back to every few months because I know I'll leave feeling gorgeous! read more

It's a small salon but it is evident that the hairstylists value their customers. I loved my experiences there and had great conversations with Madison. Highly recommend checking this place out for your next self-care day!! read more

Nice stylists and receptionist Mirrors are bizarrely too high for the chairs. Could use a decor update. read more

I've never been happier with a curly hair cut and walked out of the salon in pure joy! All my life I've dealt with hair stylists who insisted on cutting my hair short or never listened to my concerns, but not Dawn. Admittedly I was a little nervous at first but Dawn immediately put me at ease as we talked about my needs, hair concerns, and what my curl goals were before working her magic. She also walked me through some styling tips and for the first time in years I truly love how my hair looks. :) read more

Olivia did my hair and she is AMAZING! The salon is following all the covid protocols which is great! It was my first time at this salon and everyone is super friendly, specially Olivia she really care about your hair and your expectations, I absolutely recommend her ! You won't be disappointed If you want to see some of her jobs she had great real photos on her Instagram @hairbylivv__ read more

I got an appointment through email with Renee and she gladly booked me in the next day because she forgot to book me in the day before which I'm impressed with how quick I was booked in considering how big of a salon they are here in Vancouver. I got Tara to do my hair and she's so sweet and welcoming! We talked through what I wanted to do with all of my hair and I had her full on trust considering past hairstylists hadn't done what I wanted. She even told me I could donate my hair to some organization even though it was dyed which was great! The pricing is a little high up there but definitely worth it for a luxe experience. A bit cheaper than other lux salons like In.Salon in my opinion. She gave me a wonderful first experience at Axis and definitely coming back soon! read more

Axis Hair Salon - Hair Salons Near Me - Vancouver, British Columbia

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@anntonettehair is such a talent in this salon! I came and see her for the first time and she did a GREAT JOB on my home bleached hair! This hairstylist is putting all of her effort and making sure your hair will look gorgeous and healthy looking! I did my hair toning and Oh my! she did an excellent job too! My third time visiting and booked an appointment with her and YASSSS more and more admiration how talented she is and you can see that she loves doing it! This place is STUNNING! The hairstylists who works here are all friendly and I love seeing those dogs inside the salon it gives you a more relaxing vibe! read more

I was looking last minute for a place downtown to get my hair layered and thinned out as I have so much hair and it was a gross heatwave and happened upon Axis and after reading the reviews booked an appointment online with Steven for an hour later which was awesome and easy. Best decision ever! The staff were super friendly (the receptionist and I have the same name) and Steven did an incredible job! I always have a hard time finding a salon that I'll go to more than once as they always cut my hair too short but Steven was great at listening to what I was looking for and helping me figure out my options which this time was a dry cut and taking off weight rather than length plus he styled it beautifully after and I literally felt 5lbs lighter. I will absolutely be back to see Steven and I definitely encourage others to do so as well! read more

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I did hair coloring here with Karly. To be fair, she had a mess to work with due to the state of my hair - my previous coloring experience (not at Axis) left me with uneven blonde highlights breaking around my face as they were over-bleached. Because of the bad prior experience, I was skeptical and held high expectations. So I came in not knowing exactly what I wanted, but looking for someone who could recover the color of my "patched" hair gently. Reception: 1 star out of 5. My friend recommended me the place and I submitted an online request for an appointment. I was very clear in my email that I did not know what I wanted, but was looking for professional and style advice. After 10+ emails with the reception (while I asked for a phone call to save my time), I was glad to have a phone conversation with Karly and the scheduling call from the receptionist the day after. The receptionist said the work would take 4 hrs, 4 pm through 8 pm. I stated clearly a couple of times that 4 pm is not possible, since that is when I can get off work, and said I could be there by 4:15 pm at the earliest or better on the weekend. I was told that Karly doesn't do weekends, so the receptionist would put a note that I would be arriving after 4:15 pm. I got delayed on the way and made it to Axis by 4:25 pm. (10 mins later than the earliest time I said I could make it initially). That is when I got to know that they already scheduled someone for 4:30 pm or so and Karly was NOT aware of my real arrival time, as the receptionist never put in the promised note. Hence, they decided it was appropriate to make me wait until after 5 pm for the second client to receive their service timely. No one apologized but offered coffee to make my wait time better. This was not Karly's fault in any way but was not the best customer service of Axis. Hair coloring service: 4 out of 5 stars for the end result. When Karly finally made it to me I was asked what I want to be done. Again, after a dozen of emails with me saying I needed advice and I would not be specifically telling what the result should look like, I was surprised. The only thing I specifically asked for was to cover up the grey hairs that appeared here and there. Karly assessed the state of my hair and suggested blonde highlights mostly around my face, toner, and a dry haircut ($300 for dying and $60 for a haircut, rounded up to $400 max). I agreed to the max, assuming 4 hrs of complex work on my hair, use of bleach and toner, and a good haircut... The work took 2 hrs or less (if I remember correctly) since it started late way after 5 pm and I was out by 7:30ish. The blonde highlights were done, but toner was not used as Karly suggested that she loved the result as is, and the haircut was probably something like 5-7 minutes. I only asked if my grey hairs were covered up. Response - yes, hidden in the blonde highlights. Then I went to the reception desk and got to know that 1/2 of the initially assessed work time with less material used (no toner) and a very basic refreshment of the hair edges for a few minutes cost me $400 exactly... I was also asked for a tip. I am still puzzled as to why exactly I paid such a premium. All of my girlfriends (including the one who recommended the place, were shocked to get to know what was asked of me), as in their experience full hair bleach with multi-coloring was $450 max at this very place. It was not about the price when I came, but I would expect not to pay double just because I said that I was not concerned price-wise. Last but not least. The blonde is beautiful. I think Karly is good at what she is doing. Moreover, my hair looks healthy, so no damage whatsoever. BUT. My grey hair was not covered up, unfortunately. It's there, pretty visible. I reached out to Axis to advise on this and received a call-back timely. This is probably not the best place for timely service and professional style advice. They are more comfortable with replicating a picture that you would bring. Pricing - you judge, but I am feeling cheated. read more

The salon has super nice people who work here. My stylist was very friendly and both the front desk employees were very welcoming. They take your coat and have a good amount of seating space in the front. The hours are also excellent and they have an online appointment booking. The salon is massive and there are a large number of stylists to choose from. I think the appointment slots are booked too close together though. My appointment started 15 minutes late and my stylist didn't have enough time to clean and organize her station. I'm not sure if tools are sanitized between clients. My haircut request was simple and I essentially wanted my hair to look exactly as it did when I came in but cleaned up. I don't think I communicated this clearly to my stylist though and didn't really like the end result. This was personal preference though. In conclusion, I think this is a great place for hours and service, but you need to really communicate what you want and have extra time in case they aren't running on schedule. read more

I'm not from Vancouver but wanted a blow out before boarding my cruise to Alaska. Nada was my stylist. Nada gave the best scalp massage while washing my hair. My hair is naturally curly & I like it blow out straight. Nada's blowout was more than I expected. It was perfect --as if she was my regular stylist. Highly recommend Axis Salon & specifically Nada ! read more

This salon has a great atmosphere and very friendly staff! I go to Hannah and she is amazing! I came in with dyed black hair and she's achieved my perfect blonde. I'm so happy with my hair! Also Axis has their own hair product line and jeez I am inlove... Sulfate free and all the good stuff! I use the vanilla mint shampoo + conditioner and it leaves my scalp feeling clean and minty but also so soft! I use their oil as well, leaves my hair smooth and soft!! Highly recommended everything about this salon. I also posted the process of my hair! Her instagram is @ hairbyhanvancity read more

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After five years with this salon, I have nothing but the best experiences to relate, until the co-vid money grab. Suddenly the haircut that was $60 with eco-fee, tax and 20% tip is now $86?! I get that the dimensional Balayage folks generate more revenue. I watched that appointment time sit empty for three weeks. May it continue to sit unfilled. read more

I tried out Axis because my usual stylist was a little to busy. I ended up with someone by the name of Courtenay. I'm not really the type of guy that has pre conceived notions of what my hair should look like. I told her to cut in a way that she personally thought looked good. She gave some suggestions and told me how my hair would most likely grow. And so far she's been accurate. Her cut was a little shocking at first, because I had relatively long hair back then, but soon the compliments started to come in. And I counted, I received 6 compliments from my employees and customers that I've worked with. I would recommend that you give them a try! I was very satisfied. Oh something interesting you should know...is that you can't add on tips to Debit and Credit Card, it has to be done through cash. So make sure you bring a little with you if you go. read more

Good stylists, poor service. I mentioned to axis that my budget was 200 and I needed colour correction. They scheduled me for 915 am the next day. Then they called me to cancel and said "I'm sorry we spoke to the general manager and we feel that we cannot work with your budget and it would be best if you went to a different salon." - I've been their customer since 2006 and very loyal at that. I've spent thousands of dollars since then. A nice call saying "we really can't do what we have to do for your hair on that budget, can we work this out? It's up to you." wouldve been nice. Instead I went to Suki's and got colour correction, full set of highlights, semi permanent full head root touch up, a haircut, hair styling and deep treatment for 160 + tax. On top of that my hair has never looked or felt better. It's the colour I've been wanting for months but that axis couldn't do during the three visits I had there since may. Suki's will now be the hair salon I'll go to. read more

Axis has the best salons in Vancouver, and their West Georgia location is particularly great. I rarely give anything a 5-star rating but Axis really earned it today. Through a scheduling snafu that was completely my fault I ended up going to their West Pender Street location the other day and seeing a stylist I don't normally see by accident. The stylist I saw was absolutely lovely and wonderful and she really did her best--but I have baby fine, horrible hair and highlights are always a bit of a gong-show to do properly on me. My cut and my base colour were great, but unfortunately the highlights ended up badly in need of fixing. Rather than panicking, I called the West Georgia location to see if my normal stylist was available this weekend and thankfully Chastity was. Through yet another totally idiotic scheduling mess on my part I arrived to my 'correction' appointment very late--but Chastity still fit me in, tidied up the highlight issues and was incredibly kind and patient. They wouldn't even let me pay. I just came home and looked in the mirror and honestly got a bit teary. I haven't felt this good in months. My hair looks amazing. For me good customer service is not just about getting it right on the first try, it's about the service you receive consistently over time and the lengths to which a business will go to correct an issue and accommodate you. Though the original stylist didn't quite get my hair right, I honestly didn't stress and get super upset because I knew Axis would make it right and they did--even though I booked with the wrong stylist, was late, partially to blame etc. Axis totally salvaged what has honestly been a stressful, awful week. Splurge for their advanced/senior stylists and you will leave happy. When it comes to hair you absolutely get what you pay for--and in the case of Axis, that is stylists with true talent, gorgeous facilities, amazing staff, great products and insurance that even if something isn't perfect they will always ensure you walk away satisfied. There is serious peace of mind in that. ** Also: I cannot recommend Chastity enough. Not only is she also lovely and wonderful, she is an all-star pro and I've never left an appointment with her not feeling like a million bucks. She's honestly an artist and I always get endless compliments on the colours and cuts she gives me--and they keep coming for weeks and months after I see her, too, which is awesome. She rules. Yay Axis :) read more

The first time I went to Axis to get my hair cut it was completely by chance. I had one of those "holy hell I hate my effin hair" days and decided to pop in on my way to the seabus to see if anyone could see me RIGHT NOW. Turns out someone could, that someone was Dustin, and I haven't looked back. Dustin is amazing. He's crazy friendly, really quick (as in, you can be in and out on your lunch break) and SUPER talented. I remember thinking the next day that it was the first time that I was actually able to recreate the style I walked out of the salon with (rather than fumbling around with it and getting it kind of almost half right). He really listened to what I wanted, was quick to offer feedback and opinions, but not forcefully so, and was able to give me great tips on styling and products. When Dustin went away for 6 months he referred me to Lauren, who is also awesome. Really talented, really friendly, just a cool chick. I'd recommend either of them in a heartbeat. Everyone at this location is always super friendly and you can tell all their clients love them. It's clean, open and bright with LOTS of windows. I love that they give you a smock to change into (along with the standard cape when they get down to business) so your clothes don't get all hairy and they only use Aveda or their own house brand products (which, from what I've tried and heard from other people are very high quality and really reasonably priced). Plus they offer free bang trims/touch ups which is really nice. I do find it a bit spendy (cause I'm a cheap bastard) but I think their prices are pretty much standard for this caliber of salon especially since we're talking downtown Vancouver here. read more

I went in to get my hair cut and am so glad I did. I'm so happy with my hair cut. Andrew was so friendly, kind and an absolute Pro! He gave me exactly what I was looking for and even better. I'm definitely coming back, thank you Andrew! XOXO read more

I have hair that never does what I want. Sometimes it is curty, sometimes it goes straight, but most of the time it can't make up its mind between the two and drives me insane. Over the last year I've been going to see Erica at Axis and have slowly been learning to appreciate my hair with her help. Most recently she took off 7 inches of my hair after lots of discussions on the matter. She really cares about my hair! Well, at least I like to think so. And everytime I see her I get a nice big hug. If you have curly hair, I really recommend Erica, she's an all-star and will make you look fabulous. And while you're there, pick up some of their yummy smelling hair products! read more

I've gone to all three Axis Hair salons in Vancouver, and they're all quite good. I go to Teresa who is currently at the Sinclair location, on Hastings. All three salons are pretty stylish and well put together. Everyone is always nice and helpful and the music isn't horrendous. I'm taking off one star because although it's really good, it's a bit on the pricey side. Overall though, I'd absolutely recommend it for a friend. read more

I had some good experiences and others not so good after moving to Vancouver. Until...... Until I found Andrew! I had long hair and decided to cut it really really short. Of course such a "drastic" decision required an awesome hairstylist. I spent almost one month researching the subject (Yelp was very helpful) and I found Axis and Andrew. If you need a competent, cheerful and creative hairstylist do yourself a favor: book an appointment with Andrew and you will be hearing compliments of all your friends after you leave the salon! read more

I have been there multipile times for convenience that it was the neighborhood. However, their service has gotten really bad over time. Las time I was there they charged me $400 to match my roots highlight color. I iwsh I could remember her name but the manager was soooo rude to me and the guy that did my hair ruined my hair color and left me helpless. Avoid this horrible place at all costs. read more

I'm new to van and was in need of a simple trim and partial highlight. I live pretty close to this salon and pass it every day going to and from work and it's always busy. I figured it would be a safe bet and after looking at reviews, I called and booked an appointment. I'm really picky about my hair and Josh was absolutely incredible. He knew what I wanted pretty much before I said it. It was great. I will def be back and would recommend him to anyone! The reason for four stars and not five is mainly price - tbh I'm not sure what the average price for a partial highlight and simple cut is in Vancouver, but $200 seemed a bit steep. Even still, it's worth it for great hair. Josh will make sure you walk out of there looking and feeling fabulous. read more

I've been a regular of Josh's for about 2 years now at Axis, and I wouldn't trust my hair with anyone else because of his knowledge and impeccable cutting and colouring skills- he does my hair exactly the way I want, or even better than I've imagined. I can completely trust him with suggestions and styling, and because of that, I've never felt so good with my hair. Furthermore, the service from all staff members and the products they use on your hair at Axis makes the pricing worth it. Then again, I'm the type of person that is willing to spend a pretty penny on premium service and quality products (my hair colour has been growing out beautifully and hasn't faded at all). Also, I have an undercut and they do free clean-ups whenever I need them. Another great thing that they do: when you call them to make an appointment, they'll send a text of your appointment so you don't forget. This is something I've personally never experienced at a salon (or any other type of aesthetic service). I will gladly recommend them to anyone who wants to have anything done to their hair. read more

For years, I was always "that guy" who gets his hair cut by friends, and never pays for cuts. That attitude is what led me to get my hair cut by Erica (for free) while she was in hair school, and now I'm hooked. I'm back to paying for hair cuts, and I don't mind one bit. Erica is great. read more

I heart Shasta. She's a wonderful stylist that works with you to get the desired look! Come in with a vision and work with her step by step to get it. I went in with ratty Vancouver hair, and came out looking like I came from the beaches of California. Feel 100% in 90 mins You would too after a scalp massage, shampoo, and this magic they call Sea Salt spray. read more

I highly recommend this salon. I have very tough hair (curly, relatively fine, dry and frizzy with the slightest amount of humidity). I had Dawn do my hair as her profile on the salon's website said she worked well with textured hair and had an eye for change. She listened to my concerns and totally got it and after I told her I was ready to go short, suggested a Halle Berry cut. She gave me an amazing cut and gave me ideas about styling it. She used the Axis brand texturizing goo which I actually ended up buying and it's AWESOME! I have at last found a stylist who I trust :) read more

Axis Hair Salon - My new hair cut by Dawn :) to see what my hair used to look like look at my profile pic. - Hair Salons Near Me - Vancouver, British Columbia

I've been to several of their mid-priced female stylists and I think each time the results were about average. Everyone seems really nice and friendly, but for what they charge (tried a cut, color, and updo/halfdo), I've left each time feeling like it could have been better. Apparently the owner designs the art in there and that is worth seeing. read more

Katie looks young but you can tell she knows what she's doing! My mom is a Sasoon trained stylist that has been doing hair for years and is the only person that touches my hair. In a moment of insanity I tried to dye it myself and ended up looking like a crazy-pants Elvira. I was able to get an end of day appontment and Katie really took the time to listen and explain solutions and alternatives, along with associated costs. Three hours later, my hair is still darker, but it is a gorgeous rich brown and looks completely naturally. Thank you Katie... You work wonders and are super nice to boot! Now I can show my face (or head) again! read more

This was the best hair experience I've had in Vancouver! Tara was amazing and knew exactly what I wanted. She took the time to explain the techniques she was using and how to style it myself at home. She's also just a delightful person in general, so that's a bonus! I highly recommend this salon. They were on time, don't push products at you, and super affordable! read more

I've been going to Billie-Jean for over a year. She's the best hairdresser I've ever had, I recommend her to friends and sent my other half to her to get his hair sorted too. She always does a fabulous job and takes pride in her work. She's also a bargain at $45, and it helps she's also interesting and incredibly funny. read more

Madison is an angel!!! I saw her for a last minute appointment in August. I was from LA and she got me as ashy blonde as possible in one appointment (I have naturally dark brown hair and I pull orange/yellow). I just want to say I LOVED my hair. I get compliments from random people and even my mom (my worst critic haha). I religiously use purple shampoo and am seriously depressed that I can't just fly to Vancouver every two months to see her! If you want someone who will be very realistic about where your hair can go in one session, then see Madison. She will not let you leave the salon unless you look 10/10. read more

I come for blow outs. Fast in & out appointments. Been here on 3 different occasions. All blow outs. Haven't really found anyone here yet that is a blow out god. But they are good on time and they get the job done. I must say all of the stylists had amazing hair washing skills. I pretty much just come here for the good wash and cuz I'm lazy to style my own hair. It's on the pricy side for a blowout, but no different from majority of the salons in downtown Vancouver. There are Jr. Hairstylists which cost less, and Sr. hairstylists which are like $10 bucks more in price for blowouts. If you want to save money on services that are not life changing, Ask for a Jr.! read more

I have Asian dark hair with previously grown out all over baby lights that had turned brassy. I wanted something new and fresh that would better suit my skin tone for the summer season. Therefore, I booked a balayage and haircut with Madison for the first time. I'm really happy with how my hair turned out given that I gave her rather confusing color directions during our consultation (or lack of). She was quite intuitive and somehow gave me the color I never knew I even wanted. The cut was pretty simple as I asked for a trim. The whole process took ~4.5hrs (consultation, balayage, and cut) and the total bill was a little over $500 (including gratuity). This was on the $$$$ side compared to what I have paid during past balayage services in Vancouver but I left the salon feeling very happy with my new trim and color. I would HIGHLY recommend and return to Madison for my balayage/ touch ups as I think she's a talented hair stylist and colorist. Some feedback: Madison was a little rough sometimes with handling my hair but I could tell she was quite focused on her work. She also worked very quickly when freehand painting with my hair (balayage technique) but that did not in any way undermine the outcome or quality of my balayage as it turned out more than perfect. To me, this proves that she is clearly a confident and talented stylist. Only feedback would be to be a bit more gentle. Lastly, I've docked one star because I kept getting bombarded with the salon's text messages and email confirmations about the consultation/ service date. I appreciate friendly reminders but not when it looks like a salon's system has an error and is sending their client's duplicate or triple reminders. It was all rather confusing and I had to call in to clarify my dates/ times. Other than that, the whole salon experience was great! read more

Only go here if you want something done to your hair, or to buy products. If you ask for an appointment to have nothing done to your hair they will stare at you like you are crazy. I told them I wanted just nothing at all done, with none off the top and no colour- and they asked why I needed an appointment like they were some kind of experts. My mother goes very regularly and enjoys her colour and cuts very much 10/10. read more