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Axela Technologies

5.0 (1 review)
Closed • 9:00 am - 5:30 pm

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3 years ago

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Icon Realty

Icon Realty

(9 reviews)

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

FirstService Residential Miami - Shut  down elevators

FirstService Residential Miami

(79 reviews)

This may seem odd but I had to talk with a First Service employee to help me with my long distance…read moremove; her name is Patricia E Basden at Quantum. I was supposed to fly in to complete my move in paperwork but had several airline delays that lead to the flight being cancelled. On top of that this was her last day there; a new management company is coming in. The point is that Patricia still did her job as thought she was not about to be leaving this evening. She was extremely attentive to my disappointment and did all she could to set me up for success with the incoming management team. I really can't ask for more than that. Maybe I had a diamond in the rough (looking over the reviews) but what ever he case I am glad we crossed paths.

Maquis Association Management is still the absolute worst management company I have ever…read moreexperienced in my life, they should be shut down. FirstService is second. FirstService can never hold on to anyone. There's a constant turnover of staff from building mangers to front desk to engineers and housekeeping. No one seems to know what they are doing and no one seems to care. I've reported various issues to the office and nothing gets corrected, I go back days or weeks later to check on the status and the office staff acts like it's the first time they heard of the issue. I've mentioned this to neighbors and they all say the exact same thing happens when reporting issues. Turns out, many of us residents report the same issues and the management office's response is to pretend it's the first time they've heard of the issue. They lie to our face saying they will address the issue but do nothing. They never apologize for the delay or admit they haven't been able to get to the problem yet because they are dealing with "X, Y, or Z". Routine repair work and service projects take months and months and months to complete because management constantly drops the ball and doesn't get the necessary estimates or schedule service techs. Instead, they lie and gaslight residents. This is their management style. I've lived in several other cites around the country and never experienced the level of incompetence combined with antipathy as Miami has. When it comes to condo association management companies in Miami, every one seems to be awful. You just have to decide which is the lesser evil.

Axela Technologies - propertymgmt - Updated October 2026

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