We had an excellent experience working with Jay and the Batra team while searching for an apartment…read morein Miami. He was incredibly organized, efficient, and helpful throughout the entire process. During our visit, Jay showed us a wide range of properties in a very short amount of time, while staying accurate and attentive to what we were looking for. Thanks to his guidance, we found our dream apartment quickly and were able to sign a contract without delay. Even when unforeseen issues came up with the sale of our apartment in New York, Jay was supportive and proactive in helping us secure our Miami apartment and make everything come together. We highly recommend Jay to anyone looking for a knowledgeable, responsive, and dedicated real estate agent in Miami.

Virna Hermida helped me search virtually for a spot in Miami as I was moving from New York. She…read moretoured apartments in person on my behalf, driving an hour out from her home. She responded quickly on all communication, double checked repairs on the place I was renting, and handled all documents till the very end. She waited for me at the doorstep when I arrived on a flight from New York and showed me the apartment in person. Virna is extremely hard working, reliable, transparent, and a good partner to talk through the moving and rental process with. Would highly recommend working with her.

This may seem odd but I had to talk with a First Service employee to help me with my long distance…read moremove; her name is Patricia E Basden at Quantum. I was supposed to fly in to complete my move in paperwork but had several airline delays that lead to the flight being cancelled. On top of that this was her last day there; a new management company is coming in. The point is that Patricia still did her job as thought she was not about to be leaving this evening. She was extremely attentive to my disappointment and did all she could to set me up for success with the incoming management team. I really can't ask for more than that. Maybe I had a diamond in the rough (looking over the reviews) but what ever he case I am glad we crossed paths.

This is a very unprofessional company. This company steals from residents. I paid my deposit and…read morethey now are saying that they don't have the money to pay the deposit back! I have been trying to get my deposit back for the past 3 months and no one helps me or pays back. The managers are unhelpful and unprofessional

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

I'm very happy with the company in general in my building…read more Everyone from KW is very nice, specially Makeda Payne at the front desk is always with a smile, very collaborative and efficient.

I am an owner and resident of Cite condominiums and have had nothing but issues with kwpmc since…read morethey took over managing my building. Apparently there isn't a single person in the management office with a working email address. I send emails about issues that go unreplied even when the issues are health related because there is MOLD GROWING IN THE HALLWAYS. Last year the ac units in the hallways went out and mold was growing rampant in the hallways and not a single one of my emails was answered by anyone in management except for the engineer. Not a single apology or acknowledgement from the property manager or any of the admins working here. Once again our ac units were out in the hallways and I emailed a month after we were told they would be fixed and asked for updates and warned once again mold would start growing if this wasn't addressed. No response from management. I emailed maintenance in July about an update, no response. I emailed again in August because MOLD was now covering the hallways, STILL NO RESPONSE. I emailed customer care, no response from them. I've been emailing and calling Jacquelyn Salazar, the district manager, and left a voicemail and no response from her either. This is a terrible property management company and I would implore anyone to avoid any building being managed by them.

Always on task, attentive to the needs of the community and the individual homeowners. Could not…read moreask for a better partner for our home owners association.

From the owner: Our business has been helping Condominium and Homeowner Associations for over a decade. We are able…read moreto help struggling communities get back to financial stability in a short time. We are experienced in all fields of Property Management, which would include enforcement of the rule and regulations of your community. Contact us for a free evaluation of your community!

This company is nasty. They do not speak English. They do not respond to calls or emails. In six…read moremonths they have done absolutely nothing but pander to our new board. We have lived here peacefully for almost 35 years and NOW this new management and their flaccid Manager have done zippo nada nothing. Now our neighborhood looks like third world nation. They deserve ZERO stars. They take your money then do nothing.

I'm extremely disappointed with Florida Property Management Strategies, LLC's handling of my…read moresecurity deposit after moving out of the property on May 12, 2025. Under Florida Statute 83.49, landlords or property managers are required to return a security deposit within 15 days (or provide a written claim within 30 days), but it has now been 34 business days and I have not received my deposit or details related to its progress. I've made multiple attempts to reach the management via e-mail and in-person with no thorough explanation other than stating that they are sorry for the delay. This lack of professionalism and disregard for Florida tenant law is unacceptable. I hope this review encourages better business practices for future tenants. Please note that all documents and communications between me and FPMS have been using my maiden name, Sindy Acosta.

Attentive, available and friendly. The property was given to me in great condition, and the…read morebuilding was maintained and continuously improved. I would have stayed in my apt forever, but I moved out of state. In addition, they make renting easy - payment and maintenance requests can be made online!

From the owner: Property Management, Lease Negotiations & Renewals, Landlord/Tenant Concerns, Remodeling &…read morePermitting Process

This is possibly the best management office I have ever worked with. They are honest, reliable, and…read morefriendly. I highly recommend them!

This company works really hard for the Associations!! I never have a problem getting hold of…read moresomeone whenever I have any questions or concerns. The Manager is dedicated and willing to work with you when you have things to discuss. Sometimes you need to have things explained a little more clearly and they always make you feel like it's ok to ask questions. the secretaries are very sweet. There is always an answer when you call during business hours, it doesn't go to voicemail or an answering service. I would highly recommend them if you have any real estate assets as an investor that you want to increase profit and lower expenses. A friend lives in one of the communities that they manage that is a large Home Owner's Association. They are nothing but happy with the service and dedication that Aqua Management has for their community. Don't waste money -- get a company that will take care of what you need done when you need it. 5 star company. Excellent customer service. - N.R. Miami, FL

Excellent service. Very informative and knowledgeable. Our HOA was reluctant at first, but…read morelooking back over a year later we are very happy we made the change.

I am an out-of-town investor from California with 5 properties in Miami Beach. They are small…read morecondominiums that I bought around 2015, and until early 2018 they have caused me nothing but trouble: I was trying to be cheap, and rather than having these units managed professionally, I asked a local friend to take care of renting out these units. That turned out to be a serious mistake. In one unit I ended up with renters who not only repeatedly failed to pay rent, but in addition also destroyed parts of the unit. That caused me significant losses, whereas the other units were barely profitable, mainly because of vacancy. I was not particularly excited about getting a management company involved, but since I had no plan B, and the neighbors recommended JMK a local Miami Beach management company, I thought I would give it a try. The highest priority was (a) to get my destroyed unit restored, and (b) to find decent tenants for the other 4. All of this needed to be done without me being directly involved (I live in California). The only constraints I provided were a budget and a timeline. This is how it went: JMK found the contractors, picked the materials, and had the unit restored. The work was completed a few days ahead of schedule. I never actually saw the work, but since the tenants that are currently in the unit appear to be happy, I assume that it was properly done. JMK was responsible for identifying these tenants. It looks like they know what they are doing: not only did the unit get rented out just a few days after the repair work was completed, but in addition JMK was able to get a rent that also covers the additional expenses for the professional management. In conclusion, this was a very positive experience. My units were finally a profitable investment, and in addition, I no longer have to be involved at all. That's what I was hoping for. Chances are that I will soon purchase a multifamily there since prices in Florida are much more affordable than here. I'll update the review, based on how that goes...

Overall, We had a great experience with JMK. as tenants. My previous review was based on…read morecommunication with property manager, who turns out no longer worked for JMK Unfortunately will not a removal of a review