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AXd

4.0 (4 reviews)
Closed • 11:00 am - 8:00 pm

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7 years ago

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Anthropologie - Interior

Anthropologie

(74 reviews)

$$$

Meatpacking District, Chelsea

I'm writing this review to bring attention to an unprofessional interaction I experienced at this…read morelocation. While quickly trying on a dress over my own clothing in front of a mirror on the sales floor, I was abruptly approached by a blonde, short-haired associate who said, in a sharp and corrective tone, "You know there are fitting rooms downstairs." Her tone was unnecessarily harsh and came across as reprimanding rather than helpful. There are no signs indicating that customers cannot try garments over their clothes on the floor, and nothing about my behavior warranted being spoken to that way. The interaction was so unexpected that I was momentarily stunned. Someone I was with mentioned that we were pressed for time, and the associate simply said "okay" and walked away again with the same attitude. I considered speaking to management immediately but decided a written review would more accurately convey the experience. I feel this behavior needs to be called out, as it seemed like this associate may be accustomed to addressing customers in this manner. This falls well below the customer-service standard I expect from Anthropologie. On top of that, interactions like this are exactly how you lose sales and discourage customers from wanting to shop at this location. Respectful communication is essential to maintaining a welcoming shopping environment, and I hope management uses this as a training opportunity.

They sell Susan Alexandra purses. I fell in love with this poodle one. Guaranteed to be a great…read moreconversation starter at parties.

AXd - womenscloth - Updated May 2026

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