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Ax Cars

1.0 (1 review)
Open • 10:00 am - 6:00 pm

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5 months ago

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Apex Cars - Nicely lit sign right off of Thornton Ave. off 880

Apex Cars

(315 reviews)

Coming back with a new review but this time with a purchase I made I had such a great experience at…read moreAPEX and wanted to share now that it's officially been a month with my new car! From start to finish, everything went so smoothly. I was honestly expecting the car-buying process to be stressful, but I was in and out within just a couple of hours. A huge shoutout to Cayla, she made the entire experience so easy and comfortable. She was patient, knowledgeable, and took the time to answer every single question I had without ever making me feel rushed or pressured. That meant a lot to me, especially as someone who wanted to make sure I was making the right decision. I absolutely love my new car and couldn't be happier with how everything turned out. If you're looking for a smooth, straightforward, and genuinely positive car-buying experience, I highly recommend asking for Cayla at APEX Motors!

Update 5/11: Owner Gary reached out to me via text and attempted to refund me through Turo, which…read moreTuro did not approve and Gary states that he is not able to refund me directly. I originally requested a partial refund which was denied and the employee then when on to harrass and threaten me. I did not update star rating as I don't believe it was out of the goodness of his heart but because of a recent negative review. 6 months has passed and to just now try to rectify the situation is not great customer service. I was offered a free rental, but the experience was so terrible that I declined. And why Gary has my private information still is unsettling

Lucid Motors

Lucid Motors

(9 reviews)

Made an appointment to test drive the Gravity through Lucid Motors web portal. Upon arrival on…read moreFriday the 5th of December I met the previous salesperson who assisted with a previous experience with the brand. Caught up, saw the new vehicles (the race car, the customized conceptual version of the Gravity with lower cladding to protect the metal around the lower edges). The Gravity is a solid luxury SUV. You need to spend a lot of time with the vehicle in order to realize if the vehicle is right for you. It's a good vehicle at the right size that makes adjustments for ride height based on your preferences. A neat aspect is the vehicle lowers when it determines a passenger is expected to enter the vehicle. Very cool! The refinement, options available, material choices and look is in a class of its own. It's a lot to process so take your time in making your decision. It's a really nice ride to drive. Currently in the design process and determining the right options and best fit for lifestyle and function. Visit the web portal and schedule your test drive. Experience the Gravity for yourself.

Extremely poor lease delivery and follow-up experience…read more I was owed a credit on my lease that was agreed to during the deal and never applied, despite numerous attempts to resolve it via phone and email. I was repeatedly promised callbacks that never happened. Somehow, the sales rep managing my purchase was "out for lunch" every time I called--at remarkably different times of the day. Eventually, instead of resolving it internally, a customer service representative (not my sales rep) told me I should contact the financing company myself. That response alone says everything. On top of that, pickup was a mess: I waited for hours, the car was not charged, the tires needed air, and the passenger-side door handle was broken and had to be earmarked for repair--on a brand-new vehicle. This level of disorganization and deflection is unacceptable. Based on my experience, I would strongly advise future buyers to avoid this dealership. Please please avoid Lucid when you can and go with a more mature car manufacturer.

Ax Cars - car_dealers - Updated May 2026

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