After doing due diligence, I contacted this practice to get advice or recommendation on the…read moreremoval, cleaning and evaluation of my implant supported mandibular bridge. Having held an administrative position for a major university based dental school, I am familiar with all dental disciplines which helped with my search. My appointment was originally scheduled for early April and rescheduled for May 19th at 2:30 due to the COVID19 pandemic. First impression was positive, the receptionist was somewhat friendly and the waiting area was clean albeit small. As far as I could see, the COVID19 practices were being observed. I waited about 30 minutes before I was greeted by a lovely staff member who indicated that she would return to escort me to another area for my X-rays. She was pleasantly engaging as was another staff member. As far as I'm concerned, there's nothing better than a friendly, relaxed atmosphere in a dental office. The technology is state of the art as are the patient areas. Dr. Noori arrived shortly after I was seated in an examination room. He spent at least 20 minutes reviewing my X-rays, examining my prosthesis, explaining what he recommends and referring me to a specialist. All in all, I was very pleased with the experience!!

I have received nothing but horrible customer service from this place. Every time I call for…read morebilling help, no one is in the office and there is never a manager available. This has happened multiple times and it honestly feels like they are just trying to keep my money. I have had to advocate for myself throughout this entire billing process. They attempted to charge me hidden fees that I later found out I did not even owe. They also refused to submit my bill to my health insurance, even after I explained that a portion of the cost could likely be covered under a specific code. Instead, I was left with a $500 out of pocket bill that could have potentially been reduced to around $50 if properly submitted. When I checked in, they collected both my dental and health insurance information but never actually billed my health insurance like they said they would. I was later told this is something they tell customers but do not follow through on. On top of that, they failed to charge me correctly upfront and then asked my significant other to pay a large portion of the bill while I was under anesthesia, which was completely inappropriate and due to their own mistake. There was also a lack of transparency from the beginning. I had to question a $400 charge just to understand what I was being asked to pay, while others were apparently informed right away, according to my significant other who was in the lobby. Communication has been extremely poor. I have been trying to get in touch with them since February with no success. No matter the day or time I call, no one is available to help, which is especially frustrating while working full time during their business hours. They recently told me they would follow up with me regarding the issue, and it has now been over a week with no response. Overall, the billing practices are unprofessional, disorganized, and not transparent. I would not recommend this place. On a positive note, the only good part of my experience was a dental assistant who mentioned she loves country music. She was very kind and genuinely helpful.

Do not come here for Invisalign. They push it a LOT, and since I started the process in January…read more2025, I feel like my appointments have been seen as an inconvenience. I think Dr. Ganong spent less than a minute in the room during my first 2 check-ins and the concerns I raised were ignored or treated dismissively. I was not given important information when I started, even as basic as how to clean the aligners!!! Months were added to my plan because I had to do "refinements" to try to undo the terrible looking changes he made to my teeth against my wishes and in opposition to what he told me he was doing. He literally lied to my face about how much my upper teeth would be moved forward and down. In appointments, I felt pressured to agree to plans I did not like or understand. He only offered the "refinements" after I wrote an email with my concerns. I guess having something in writing made him pay attention. He didn't respond well, calling me rude and "combative against treatment." Sorry if it's hard to be cheerful when I've not been heard for months and my treatment is taking longer and longer and looked terrible, and the information I'm given is very brief and uninformative. He even complained about me refusing processes that were never presented and weren't mentioned AT ALL during my initial set of aligners. That caught me off guard and seemed unprofessional. Medical professionals should treat patients with respect, not ignore them, or undermine them, and actually spend time at scheduled appointments to answer questions, instead of making it seem like questions are not allowed. Important information should be provided. It seems like he pushes Invisalign to maintain a status as a provider but once you sign the paperwork and the payment, you're just an inconvenience.

Implant removal appointment…read more What impresses me the most is the professionalism of the dentist and the entire staff. My treatment is far from complete, however, I anticipate that they will provide quality care.

Dr.Madlock was great at treating my condition and caught many errors that could have caused…read moresubstantial loss to my health. Previous dentist I had, showed no intelligence except to misdiagnose and overcharge. I am grateful to have found such a wonderful intelligent and supportive oral surgeon and doctor. Will not use anyone else in the future for myself or my family. Thank you Dr. Madlock and surgical staff.

Dr. Madlock was very professional, he removed my wisdom teeth and has done cosmetic work for me and…read morethe staff was on top of everything and made sure I had after care instructions! I've recommended him to many people

I originally had an excellent experience with both my kids here - and still feel Dr. Carl Reimer is…read morean excellent oral surgeon - unfortunately, after paying thousands of dollars for both operations I received recent notices from a collection agency on their behalf for a balance of $10 despite having paid in full and never bringing up any outstanding balance during subsequent visits months after the fact.

I received excellent care and compassion from Dr Weinstein and the staff. I was able to obtain an…read moreappointment quickly. Dr Weinstein thoroughly explained my procedure and is very skilled in her profession. I had a very similar procedures performed by a different oral surgeon in another state, which was much more painful and unnecessarily so! By comparison, Dr Weinstein's approach and performance was as gentle as possible. Yes, it was still a bit painful, but clearly not as bad as I had previously experienced!

From check-in to checkout, it was all very smooth. The staff are super caring and professional. Had…read moremy cleaning and exams here, and it was quick. Definitely the place to go for a no-stress checkup.

My visit to Arvada Dental Center was fantastic! Shanna is exceptional and always makes my visit…read morecomfortable! They really do an awesome job with cleaning and exams. That ensures my smile stays bright and healthy. Plus, the staff is super kind and professional. Totally recommend them!

I Had a All on 4 denture set made, and every 4/6 months I need new cups, they have always been very…read morehelpful to me, and never made me feel like I was a bother..

Completely unprofessional. Sent collections to my work instead of calling me to let me know I even…read morehad a bill. Never said a word to me at my appointments or even try to call or email me. I paid at every appointment and now can't even pay their bill if I tried without working with a bottom feeder collections agency that harassed me at my employer. No call to my mobile from them either just straight to work call. Horrible experience

I had all 4 of my wisdom teeth pulled here in October, which is something I've been putting off for…read more8 years due to anxiety about the procedure. I couldn't decide what scared me more, receiving anesthesia for the first time, or actually getting the teeth pulled! Anyways, suffice to say, this experience was a really big deal for me. Dr. Schafer was very sympathetic to my anxiety about the procedure and made sure that her staff did everything they could to make me comfortable, which I really appreciated. The actual procedure only took 30 minutes for me, and it seemed like it was over in an instant with the IV sedation. I was then sent on my way, and returned a week later to make sure my gums were healing properly. Looking back, I can't believe I made such a big deal about this, it was so easy here! Thanks for a quick, pleasant, and easy procedure, Dr. Schafer! Would definitely recommend getting your wisdom teeth removed here.

Just had my wisdom teeth pulled her back on Aug 9th. Surgery…read morewas painless for the most part, after meds were given through the IV, I don't remember anything until waking up in recovery. The dental assistants were nice the day of the surgery. That day I left surgery, I peeked into my mouth after the bleeding had stopped and noticed that there was not any stitches on the lower sockets. ( I was a dental assistant/ oral surgery assistant for 4years) I called to see why there wasn't sutures placed and the assistant was not kind to me on the phone. They were treating me like I was some kind of crazy person, and that I was over reacting. Anyway, a couple days later I got a wicked infection on the lowers. I got scheduled to be seen, but upon the phone call to the office they again, were treating me as if I was over reacting. And informed me they would see me " To put my mind at ease". At that appointment it was discovered I did indeed have an infection. ( don't understand how, I followed all the rules, used my medicated mouth wash as directed. ) anyway, I was put on antibiotics for 10 days. I took the full course of antibiotics, 4 days later the pain came back, I had ended up at my primary care doctor and brought it up to her. She informed me that she did still think the infection was there based on how I was feeling, and the looks. I was instructed to go back and see my oral surgeon, they were scrutinizing me on the phone before I could even explain the issue or they scheduled me. The doctor again treated me as if I was dumb, and made me feel like I was a criminal trying to get drugs when all I needed was her to check for infection. The assistants are rude, treat you as if you are a burden: and are only nice to you when they are getting $ from you.

Avoid at all costs: Gross incompetence, medical negligence, and zero accountability…read more If you value your dental health, your time, or your safety, do not step foot in this office. My recent experience with Comfort Dental was a comedy of errors that resulted in actual physical harm and a broken front tooth. 1. Gross Incompetence & Radiation Risks: I went in because a crown they installed was loose. The staff had to take three separate X-rays because they managed to X-ray the wrong tooth twice. Their inability to perform a basic diagnostic task resulted in me being exposed to three times the necessary radiation. 2. Blatant Negligence: Despite finally getting the "correct" X-ray, the dentist failed to mention that the tooth underneath the crown was fractured at the base. When I asked them to remove and re-cement the loose crown, they refused, telling me to "wait for it to fall off naturally." Less than 24 hours later, the crown fell off, revealing a broken tooth that the dentist either missed or intentionally ignored the day before. 3. Zero Respect for Patients: I returned the next day at 2:30 PM to address this emergency. I sat in the waiting room for nearly an hour. By 3:24 PM, I still hadn't been seen. As a parent with a job and children to pick up, I couldn't wait any longer. I am now left with a broken, exposed front tooth because this office is incapable of sticking to a schedule or providing basic care. This isn't just "bad service"--it's a dangerous lack of professional standards. They are an assembly line that prioritizes volume over patient safety. Save your money, your health, and your sanity: go anywhere else.

The wait. Forever, and I'm switching locations. Gone way, way long wait. Stop double booking. Sucks…read moreso very bad. The wait.

I'll start by saying the office and employees are nice…read more They have an odd new patient start up where you have to go for two separate visits to actually have your full cleaning and dentist review. I was annoyed about the extra time this took out of my schedule but shook it off as a one time inconvenience. Now my family of 5 are established patients. I try to get all 3 kids and myself in at the same time. Again, trying to minimize my time off work. Issue A: They are either way overbooked or closed far too often for the amount of patients they see. We've never been able to get on a 6 month cycle of cleanings. Need to be seen ASAP... not a chance. Issue B: We've been rescheduled multiple times. Its never we'd love to get you in sooner, if it works for us. Its always "We have to cancel your appointment and would like to reschedule in an additional month. The reviews sold us on trying SDA so I felt inclined f To give others a more full picture of the experience. If your schedule is extremely flexible and you are fine being seen once per year go for it. If you like good customer service with regular appointments you can count on, look elsewhere.

Walk in and be amazed. DONT WORRY, I too didn't like the dentist until now. Trust me, you will have…read morea good time. Ever think about all the times you couldn't trust the dentist? Throw them out the window mate and become a true believer. I've been going here for over a year and I full heartedly believe that they say what they mean. I can trust their reviews on toothbrush and toothpaste. I can trust their prices and I can have a good conversation while being there. I just visited a few days ago and didn't even realize I was there for an hour and a half. Normally I would be counting te seconds; if that isn't proof then I am not sure what else you would need.

Unlike others, our experience with Dr Will and his office staff was extremely negative…read more Our first appointment where an anesthesiologist was to be present no one showed up. Once my husband did have procedures done things went from bad to worse and two years later he is still struggling with dental issues. Office staff were extremely rude. As I said our experiences seem to not match others, and I wish I knew why.

I cannot recommend Dr. Madeline Saunders enough. 3 years ago I was recommended to Dr. Saunders for…read moremy ongoing issues with my gums. I ended up needing surgical deep cleaning and bone grafts completed. For such an unpleasant procedure, it could not have gone any better. My results of the procedure are still holding strong today. Thank you!