Alanna did a wonderful job on my eyes and eyebrows, she takes her time in choosing the right shade…read morefor your skin tone and changed the previous shape of my brows to suit my present age (..) and face. I am really happy with how I look and how my eyes looks more vibrant and expressive!

If I could give -100 trust me I would. A dear friend of mine went through the horror of having a…read moremastectomy and breast reconstruction via Dr Nancy Van Laeken. She went into Dr Nancy Van Laekens office to have a her nipple tattooed by Alannah Lane of Avalon Spa and Wellness Centre Inc. Dr Nancy Van Laeken came in and froze the area then left the room. Alannah Lane according to my friend didn't appear to know what she was doing. Constantly looking at the nipple stencil about 10 different times?? Slinging the tattoo gun cord over her shoulder???Yet still didn't get the correct size. Her husband asked about after care. She provide NO after care instructions just to leave the bandage on for 1 week!!?? Several days later the bandage was soaked in blood and pus started to seep out the bottom of the bandage. She contacted Alannah Lane of Avalon Spa and Wellness Centre Inc and asked her about the 1 week she once again confirmed her ideology of leaving a bandage on a tattoo for one week??? Then she was sent the picture of the blood soaked bandage and she instructed her to go to the emergency room. Which was done and was told that it was infected!! She was placed on an IV drip and was told to return the following day for even more antibiotics. 2 days of going to the emergency room and due to this trauma caused by Alannah Lane of Avalon Spa and Wellness Centre Inc. she has given up on her hopes and dreams of feeling normal after battling breast cancer. I wouldn't trust Alannah Lane of Avalon Spa and Wellness Centre Inc to colour in my 3 year old kids colouring book let alone do any kind of tattooing or any kind of cosmetic procedure.

The massage was ok and the massage therapist was kind, accommodating, and courteous…read more But the receptionist was really loud... almost as if I was walking into a core power studio or a sales environment. The receptionist and a different therapist also complained about a customer no-showing in front of me and another client, saying, "it figures", "no surprise there", etc. The receptionist continued to be loud during the treatment. The walls are thin and the floors creak because it's an old building -- fair enough. But there didn't seem to be any effort to work around this, easy options could be: ask your receptionist to be quieter in general, use white noise machines, choose different music that drowns out the noise of the clinic and busy road, put some carpets down. Overall the environment was lacking: The massage table squeaked and seemed old. It was too short for me at 5'6" to have my head on the bed when I laid on my back. When it was time to turn onto my back, the therapist asked me to put the back of my head in the face cradle. I had to tell them my neck was *really* unsupported, to the point it hurt. The clocks in the treatment rooms were large, bright white LED -- mimicking a neon light style. They shine in your eyes during the treatment. Overall not a comfy or relaxing environment. Don't recommend.

Before I came here, I did a search on Google and found this massage therapy place which had a…read morehigher rating comparing to others in Tri-cities, so I decided to give it a try. I found that they have an online booking system on their website. This is excellent and very convenient! I could choose a time and date that would fit in my schedule, so I did not have to call and ask a receptionist to check on any time slots. I could see all the availabilities online. I was trying to choose a time slot that was after work such as 5:45pm or after 6pm on weeknights. The online system or website shows that they have 10 RMTs. I chose a RMT called Cynthia Gillanders and reserved a time slot online. I did not know her before, but I would just give her a try. When I walked into Inlet Wellness Gallery, the environment was very relaxing, quiet, and comfortable. A receptionist greeted me and asked me to fill out a form, so Inlet Wellness Gallery could know my medical issues and history. Their waiting area or lounge got a beautiful and comfortable couch and chairs with a coffee table. They placed some tea on the coffee table for the customers who were waiting for appointments. This was a very good idea making the customers feel comfortable and relaxed right at the beginning of the process. Cynthia is a very experienced RMT. She double checked with me on my medical issues and history and asked questions to make sure she understood what I needed from her before she started a massage therapy. She was very friendly and kind. She would also chat with me and made sure I felt great (not bored) when she was giving me a massage. Some soft music was on when I did the massage as well. It was very comfortable. After the massage therapy, I paid up front. The receptionist could make the next appointment immediately. An email notification would send out to me right away. They were very efficient! Overall, I had a great experience at Inlet Wellness Gallery. I would definitely come back to do a massage therapy with Cynthia in the near future.

I visited Fluid spa for the 1st time and was allocated an appointment with a masseuse by the name…read moreof Bal, who was absolutely the best at conducting both an Indian head massage as well as an ashwaganda facial. I spend 2 hours with her and don't have 1 complaint about her services. I have had many spa services in the past but I must say, never such a great and peaceful experience than as with Bal. I left her room feeling very rejuvenated, relaxed and ready to face the day. I would not hesitate to book a future spa appt. with Bal. She was very professional and warm hearted. and she gave me the most impeccable spa services ever! I wish I could enjoy her professionalism daily! Thank you again Bal. Yvette G

Update: They finally have some blinds now in the bright…read morelounge area- doesn't block the view of construction and still a tad too bright for spa ambiance. Would be great to have shutters. They have more of an assortment of snacks versus the Natures granola bars now. There's a bit of a sell of products at the end of the facial but not too pushy... no samples to offer which is tough to sell with pricy medical grade products. Thuy the RMT is amazing at addressing any concerns and offers stretches to help with issues after. Tried out the new location in Langley. Spa is beautiful. Super bright and airy and big too. Booked RMT- unable to book online but was able to book via email with response promptly. RMT is only through one therapist which is only on Tuesdays... bummer, I hope there will be more options later since places like Spautopia has many RMTs so it's easy to have a spa date. Lounge is beautiful- so bright ... only wish there was an option for it to be dimmer for a more relaxing... nap inducing experience. There's some snacks and water/tea availab Massage was lovely. Change room is big- was a bit odd there was no body wash but shampoo and conditioner in the shower stall. Sauna is small but complimentary to use with appointments.

Nicole did an excellent job. The pressure was exactly what I was looking for--deep enough to work…read moreout the tight spots while still being relaxing. She was attentive, skilled, and made the entire experience comfortable. I left feeling refreshed, less tense, and much better than when I walked in. I wouldn't hesitate to book with Nicole again. Highly recommend!

terrible service very unprofessional…read more mini facial was a joke massage bed cold not recommend to get treatment there

Kenza Day spa offers a large variety of beauty services. I'm so glad to have came across this local…read moresmall business! Not only are they attentive and professional, they also go above and beyond to ensure that I'm satisfied with the results. Needless to say, I've recommended Kenza to my close friends and family since then. I'm particularly impressed by their outstanding services and affordability. I absolutely look forward to my next visit.

THIS REVIEW FOR NATURAL BLONDES…read more For the non-blondes: It's hard to be a blonde. We have light hair. Light features. And our brows? Well, they tend to be... non-existent. My entire life has been a brow struggle. I could write an essay on that alone. I'm going to be honest. I won't be back for brows. I don't know if they just didn't have a range of tints to choose from, but she chose the darkest brown for my brows and told me to scrub them if they were too dark for me. It's not about even the skin tint, the hair colour is wrong. Yes, they were less bold, but the hairs are still nearly black. At other places, they've used a light brown which of course works better with my generally fair features. Do I have to come back more frequently? Yes, but that's also part of being a natural blonde. The shaping and wax was pretty wrong too. I know it's a challenge. They are blonde and I didn't give you how they normally look... but I was also looking to work with my brow shape thinking the microneedling experience would give you a reasonable idea on how to map them, etc... which is why I grew them out. I will certainly have to grow them back out over the next two months since the top-front of my brow was waxed away to a.. weird point? Having said that - they seem to have a lot of interesting services that I would like to try there - hydrofacial, microneedling... all of that. It was clean, quiet, and she worked dilligently and kindly. Parking is easy. I don't really hold it against the spa... very few people get this one right. It's been a struggle for many years. I'll come back and update my review on other services.

Terra was excellent. My muscle aches and tension are gone. Terra was listening to my concerns and…read moreworking hard to ease all my back and shoulder tension. I love how consistent she was in regards the pressure I have requested. Brilliant and Relaxing Massage. I had a relaxing time and feel a lot better because of her. I will definitely be coming back. Thank you Terra.

Excellent massage, friendly service and the facial was awesome. Christmas deal was well worth it.read more

Terri is very knowledgeable and does a fantastic facial every time. She also gives a really strong…read moremassage in between. Highly recommended!!

Terri offers a quality waxing service and a vigorous massage that is pressure adjusted to match…read moreyour pain tolerance. I've been doing her for years to read my nether region, but after I tried her massage just recently, I immediately booked an appointment for my wife to try her glorious technique. The vibe is chill and relaxed, so there's no uncomfortable moments. She is so cool that if I were to ever strike it rich, she would definitely benefit from it!!

Gabrielle is awesome. Friendly, professional and intelligent…read more I had a series of acupuncture sessions with her. I felt the improvement from day-1. I was skeptic at first, I'm a believer now!

I was excited to find a go-to place near home for my massages and had high hopes before visiting…read more On the day off, it took over 5 minutes of standing outside and knocking before someone came to the door. I understand since sessions are in progress. However, every other RMT I've been to has been sitting at the front whether I arrive 15 minutes earlier or 5. I was told my therapist would be out shortly. I sat and waited...and waited...for about 45 minutes in total with not a soul in sight the entire time. I just left. Totally unprofessional and will never return.